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Crown Metropol Melbourne

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#22 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,415 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Melbourne
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Showing 3,349: English reviews
Southbank Victoria
1 review
Reviewed 2 weeks ago

great rooms, good, location and fabulous top floor pool. But the service at hive is pretty bad ... staff just don't want to be there... so skip breakfast here and go to southbank where there are lots of good places to eat. Its proximity to the casino may be a plus to some - I hate that about it ....... More 

Review collected in partnership with this hotel

Helpful?
Thank H706JBdavidn
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I am very pleased you enjoyed the hotel and facilities, including the fabulous pool on level 27! I would like to apologise however, in regard to your experience in Mr Hive restaurant for breakfast. This is concerning to read, and I would like the opportunity to discuss with you in more detail, if you have... More 

Sydney
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

I stayed for two nights on a business trip, I found the walk to the city really pleasant so the location is great. Staff were lovely and they upgraded my room on arrival, the room felt large and open (no claustrophobia here!) - I really enjoyed the standard.

Helpful?
1 Thank Nicole R
Melbourne, Australia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We recently stayed at this wonderful hotel right in the heart of Melbourne, Great size room with a comfortable king size bed, it also boosts a over sized shower. The room is very clean and modern it also has great city views which is great at night time. Easy check in and out and valet parking look after your prized... More 

Helpful?
2 Thank jimmythescot
Sydney, Australia
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I stayed at the Crown Metropol for 3 nights- and I didn't want to go home. The staff were EXTREMELY professional the entire time. From the concierge that opened the cab door at the front, the check in and check out were so friendly, and the people on the phone on guest services were polite and professional.... More 

Helpful?
2 Thank Hearty_Traveller_11
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

from the concierge to the check in, it was a seamless experience. The room was well appointed and extremely comfortable. Swimming pool is fantastic, regretted not taking my swimmers. Drinks at the 28th floor was relaxing with the same attentive service. Adjacent to the Crown Casino (obviously) with a walk through shopping complex on the first floor. Easy access to... More 

Helpful?
2 Thank Amanda M
Southbank Victoria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Not the first time I've stayed at this hotel and once again was MORE than satisfied. The room was very nice and the amenities outstanding but this time I was blown away by how amazing the staff were. In the lead up to this trip I had contacted the hotel to make some requests as logistics were an issue given... More 

Review collected in partnership with this hotel

Helpful?
2 Thank danhK4331MF
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I was very pleased how they handled our stay, making sure it was very comfortable for my family and me. Well done, considering we were a group of 10!! Provided us with a cot, early check-in and even guided us to a Dr. nearby when a member in the family was ill. Food was amazing in the premises as it... More 

Helpful?
1 Thank Sachin W
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

Came for a business trip. It's walking distance to the Melbourne Convention Centre and to tram stations. It's one station out of the free tram zone, so you may want to walk a bit further to hitch a free ride. There's also a free bus ride to the hotel if you take the airport transfer. Breakfast was good. Bottled water... More 

Helpful?
2 Thank nextimelah
Los Angeles, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

I recently stayed with my fiancee for 4 nights and had an incredible stay. From the moment we walked in, we absolutely loved it! The hotel is elegant and modern. Every staff member was extremely polite, helpful and professional. After our airline lost our bags, the concierge team worked to contact them for us every day, and we received a... More 

Helpful?
1 Thank Glen S
Sydney, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

This is an outstanding place to stay, i normally stay here when i work in Melbourne is is very convenient to the freeways, This time i brought my wife and we drove down from Sydney. She loved the place the staff, the service the convenience to the city. She did not like the 4 seasons in a day but that's... More 

Helpful?
1 Thank Speecha

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $226 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Crown Metropol Melbourne Victoria
Hotel Style:
#8 Business Hotel in Melbourne
#8 Spa Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#21 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room with a city view”
  • The view of the river
  • The city
  • And the last one
 of 5 bubbles JaimeH601, 29 Nov 2016 | Read review
“Best Views, Near The City And Good For Shopping, Relaxing and Thrilling”
  • Super and Comfortable
 of 5 bubbles staclothing7, 23 Nov 2016 | Read review
“Ask for a corner room”
 of 5 bubbles brookp388, 20 Nov 2016 | Read review
“City View room for the best view otherwise you will look at a carpark”
 of 5 bubbles jimmythescot, 15 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles Speecha, 14 Nov 2016 | Read review
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