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Crown Metropol Melbourne

8 Whiteman Street, Southbannk Southbank, Melbourne, Victoria 3006 Australia
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Traveller (1627)
360
Panoramas (7)
Videos (6)
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Hotel direct offer!Crown Direct & Save 15%
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About

#47 of 171 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
A distinctly different hotel that embraces its local culture by offering stimulating experiences that exude a sense of chic.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Chinese
Hotel links
Special Offer:Crown Direct & Save 15%
5740Reviews54Q+A100Room tips

Reviews
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Traveller rating
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Tania M wrote a review Yesterday
1 contribution
The staff are always amazing and helpful, the rooms are always clean with a comfortable bed, so central to every and such delicious restaurants right there in the crown complex, great place to stay when you are going to a concert as it’s a pleasant walk to Rod lava or the MCG.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Parking is great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anne-Marie M wrote a review Nov 2023
6 contributions
Hotel's Favourite
We received fabulous service from friendly staff. Our room was very comfortable and clean and a great size for us. The breakfast buffet was fantastic with a great variety of foods on offer. Close to lots of restaurants and tram stop.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sb20242024 wrote a review 21 Feb
1 contribution
From start to end, a great stay - the hotel room was beautiful, staff were very welcoming and helpful. The pool facilities and buffet breakfast were great. Room appliances and everything needed was in the room. Highly recommended and would definitely stay again.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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moniquemm31 wrote a review 20 Feb
Blairgowrie, Australia3 contributions2 helpful votes
Not the Crown it once was. Over priced, under delivered. Needs maintenance and improvement. Quality check. Luxury would be an overstatement. Employees are kind and very friendly, but the amenities DESPERATELY need cleaning/maintenance, toilet seat vinyl was peeling, finger prints on windows, $6 delivery fee is a joke.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 2 days ago
Dear moniquemm31, We are genuinely disappointed to learn of your experience during your stay at Crown Metropol. We would appreciate the opportunity to learn more about your experience and encourage you to reach out to us via email at metropol.duty.manager@crownmelbourne.com.au with "Tripadvisor" in the subject line. Alternatively, you may contact our Hotel Duty Manager by phone on +61 3 9292-8328. We look forward to hearing from you. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vicky v wrote a review 19 Feb
1 contribution
Originally I made a reservation for Crown Promenade Melbourne. When I arrived the doorman was so polite and offered to take our bags to the room, fantastic customer service which had a great positive impact before I even walked in. Once I got to reception they advised me that there has been an upgrade to my room due to unavailability even though the reservation was made. I was told the upgrade was made to 5stR at Crown Metropol. I was fine about it thanks to the doorman and his great customer service. I arrived at Crown Metropol as I was parking a doorman approached and said I needed to park at the front and that I needed to give him my keys as I explained we needed to check in, I was also told that it is a free for the first 20 minutes. I was quite appalled at the lack of customer service from first point. There were at least 4 doorman and not one offered to help or take the bags I had to ask reception if they could please call someone to help bring the bags to the room. I felt that there was judgment due to not having a highly expensive car and not off high profile, than the treatment would have been different. When I approached the counter at the front were there where all doorman to collect my keys I smiled and said thank you with no response or to even wish me a good night. I would highly recommend Crown Promenade over Crown Metropol any day. I won’t be going back there in a hurry you’d have to pay me to go there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 2 days ago
Dear vickyvB493ZL, Thank you for choosing to stay with us at Crown Metropol. We are deeply apologetic for the shortfall in our standard and would appreciate the opportunity to learn more about your experience. We encourage you to reach out to us via email at metropol.duty.manager@crownmelbourne.com.au with "Tripadvisor" in the subject line. Alternatively, you may contact our Hotel Duty Manager by phone on +61 3 9292-8328 We look forward to hearing from you. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kerri M wrote a review 18 Feb
1 contribution
Very enjoyable stay , everything was just perfect , enjoyed our night away . Bed was amazing , very comfortable,so big ,we’re only used to a double bed . Free parking at crown , easy access to motel from there ,heaps of options for meals , from takeaway to fine dining, and don’t forget sweets lol .
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 4 days ago
Dear kerrig706, Thank you for taking the time to share such a wonderful review. We are delighted that your stay at Crown Metropol was enjoyable and hope that we have the opportunity to welcome you back again. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sep458 wrote a review 17 Feb
2 contributions
It's a great place to stay. It puts its counterparts in Sydney at shame. Its location is convenient. Food is good. The pool and gym facilities are fantastic and well-maintained. I certainly recommend this hotel to anyone who stays in Melbourne.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 4 days ago
Dear sep458, We are thrilled with your generous feedback on your experience at our hotel. Thank you for choosing to stay with us at Crown Metropol and we look forward to the opportunity to welcome you back. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David H wrote a review 17 Feb
1 contribution
The only place we will stay when travelling to Melbourne, beds are super comfortable, staff are so helpful and nothing is any trouble, perfect location and amazing facilities, valet parking is a fantastic service, breakfast is amazing and has a full range of options to suit anyone
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 4 days ago
Dear davidhO5080LC, Thank you for sharing your experience of our hotel. We are delighted that you enjoyed your stay with us and we look forward to welcome you back when you are next in Melbourne. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nigel B wrote a review 17 Feb
1 contribution
Fantastic accomodation, great location. Very friendly and helpful staff. Valet parking was fast and efficient. Loved the room , bed was extremely comfortable the pool was great. Central to great food and all entertainment. Won’t be the last time staying here.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Lim, General Manager at Crown Metropol Melbourne
Responded 4 days ago
Dear nigelbN6087TT, Thank you for your enthusiastic feedback, we are delighted that you had a wonderful experience during your stay with us. We look forward to welcome you back on your next visit to Crown Metropol. Sincerely, Janet Lim Executive General Manager Crown Hotels Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa L wrote a review 16 Feb
1 contribution
Everything was perfect, great check in experience I was able to drop my bag off at 10am. Wonderful room and super comfortable bed. The staff were very efficient, helpful and courteous. I would definitely stay at Crown Metropol again, I look forward to returning.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$258 - AU$425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown metropol hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
658
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWN METROPOL MELBOURNE (AU$258): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crown Metropol Melbourne
Which popular attractions are close to Crown Metropol Melbourne?
Nearby attractions include Crown Casino (0.04 km), Polly Woodside - Melbourne's Tall Ship Story (0.4 km), and Red Herring Escape Rooms (0.07 km).
What are some of the property amenities at Crown Metropol Melbourne?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Crown Metropol Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Metropol Melbourne?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crown Metropol Melbourne?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Crown Metropol Melbourne?
Conveniently located restaurants include Conservatory, Bistro Guillaume, and Nobu Melbourne.
Are there opportunities to exercise at Crown Metropol Melbourne?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crown Metropol Melbourne have airport transportation?
Yes, Crown Metropol Melbourne offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crown Metropol Melbourne located near the city centre?
Yes, it is 0.7 km away from the centre of Melbourne.
Are any cleaning services offered at Crown Metropol Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Metropol Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.