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Art Series - The Olsen

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1,527 Reviews from our TripAdvisor Community

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Showing 1,507: English reviews
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

Great stay, fun hotel. Staff were helpful. The rooms were clean and well appointed. The city hotel had a small pool good for a quick dip on a hot day. The location to shops and restaurants on Chapel street is perfect.

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Helpful?
Thank TravelerD2017
Sydney, Australia
Reviewed 2 days ago NEW

My stay at The Olsen was solo for work travel. I found the location very convenient, and the wait for transport was short which was great. I am very particular with hotel rooms, and found this one to be incredibly comfortable - the bed was wonderful, and I loved the desk facilities. The artwork really did make this establishment more...

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Thank Allison W
Melbourne
Reviewed 1 week ago

We were greeted upon arrival by Lauren who was courteous and professional and within one minute we were checked in. The Concierge (Milad) was also very friendly and efficiently transported our luggage to the room. The art work adorning the walls of this hotel is amazing with many John Olsen prints and originals to admire. Our room was very clean...

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Helpful?
Thank dmwoodpl
OlsenHotel2016, Manager at Art Series - The Olsen, responded to this review

Hello dmwoodpl, Thank you for your fantastic review of our hotel and restaurant! I am sure Milad and Nick will be very pleased to read your kind words - I will ensure your review is passed on to them. We look forward to welcoming you back to [The Olsen] soon! Best regards, Lauren Wood Assistant Experience Manager

St Albans, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 3 nights and was perfect for what we wanted. The hotel is slightly out of the centre of Melbourne but we enjoyed this as it's a lovely walk along the river to the centre or alternatively only about 5 minutes from south Yarra station situated extremely close to the hotel. The local area of south Yarra is...

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Helpful?
1Thank JenS345
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Hi JenS345, Thank you for staying at [The Olsen] and writing such a great review. We look forward to welcoming you back to [The Olsen] in the near future. Kind Regards, Simon Coyne Front Office Manager

Reviewed 2 weeks ago via mobile

Weekend trip with my son - fantastic location in the heart of Chapel street and shopping. The hotel is looks very different to the internet images. Check in was swift and unfriendly I tried to get assistance from the concierge before going to my room, very unhelpful, however on my 2nd attempt with a different person at concierge i got...

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Helpful?
Thank Ruby C
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Dear Ruby C, Thank you for taking the time to write your review and providing your feedback. I was disappointed to read about your experience on arrival and will be addressing this with my team as it is not to our usual standards. If you would like to provide additional information about your stay please contact me directly at simon_coyne@artserieshotels.com.au...

Petoskey, Michigan
Reviewed 2 weeks ago via mobile

I visit nice places. And I understand costs & the need to pay adequately for the privilege of nice places! But yesterday afternoon I felt completely ripped off when the bartender charged me $25 (no "bill" or receipt) for a Sapphire martini! It was "on the rocks", it was a long long way short of being "generous", & clearly the...

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Helpful?
1Thank tim C
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Dear Tim C, Thank you for visiting our restaurant & bar. I have followed up with our bar team and have confirmed that our standard Martini is $20 however the Sapphire Martini mentioned consists of 60ml of premium Bombay Sapphire gin which incurs the higher charge of $25 for the cocktail. We appreciate your feedback and is something I have...

Adelaide, Australia
Reviewed 2 weeks ago

If we do not stay in the CBD when visiting Melbourne we like to stay in South Yarra. This was our first time at The Olsen. The studio room was perfect for an overnight stay. Room size comfortable and room and bathroom clean. Very quiet. Whilst the parking station was full under the hotel there is an alternative parking station...

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Helpful?
Thank Tripsource
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Dear Tripsource, Thank you for staying at [The Olsen] and for taking the time to write your great review. It was pleasing to read that you enjoyed your first stay and your found our rooms and facilities comfortable. We hope to see you again soon in the near future. Kind Regards, Simon Coyne Front Office Manager

Sydney, Australia
Reviewed 2 weeks ago

We recently stayed for 6 nights. This is our third visit, and one of the reasons we stay here is the proximity to the train station - it's just so easy to get around from here! Arriving on Christmas Day, we decided it might be a good idea to have groceries delivered to the hotel. The staff were very accommodating...

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Helpful?
Thank EricaVW
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Dear EricaVW, It is always great to see our return guests have a great experience each time they stay with us and thank you for taking the time to write your great review. Im glad our staff were able to assist with your delivery prior to arrival and I will be sure to share your feedback. I have passed your...

Toronto, Canada
Reviewed 2 weeks ago

I stayed at the Olsen for 2 nights. It's in a great location with lots of cafes, restaurants and shops 1 block away. We had a Deluxe Studio Suite which was a good size for 2 people, with a view of the front of the hotel. I'd stayed here 5 years ago in a much smaller room. The Olsen has...

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Helpful?
Thank Aussie_Charlotte
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Hi Aussie_Charlotte, Thank you for taking the time to write a review for your recent stay at [The Olsen]. It was great to read that you enjoyed your stay and that our staff were friendly and were able to assist you throughout your stay. The hotel offers complimentary wi-fi to Priority Reward Guest (PGR) members which is free to sign...

Reviewed 3 weeks ago via mobile

Arrived late and check in was friendly. Believe our room was upgraded. The room was a good size and the amenities were decent. Loved the quirky bathroom amenities. Great for a one night stay. Unfortunately didn't make use of the hire cars or other cool services the hotel offered. Happy with the stay.

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Helpful?
Thank Harry C
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this review

Dear Harry C, Thank you for staying at [The Olsen] and I was pleased to read that you enjoyed your stay and our rooms. We look forward to welcoming you back to [The Olsen] in the near future. Kind Regards, Simon Coyne Front Office Manager

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Staying in Chapel Street

Neighbourhood Profile
Chapel Street
Seek and ye shall find! Prahran is a treasure hunter’s paradise of vintage stores, upscale boutiques and emporiums. Chapel Street is a one-stop shop with specialty stores selling just about everything. The famous Chapel Street Bazaar has so many curious and vintage knick-knacks that you will feel as if you're in a huge and busy museum. By contrast, at the northern end of Chapel Street, South Yarra and Windsor cater to high-end designer labels and exclusive boutiques. The community flocks to Prahran’s organic markets as a Saturday ritual, while art and film students leaf through vinyl LPs on Greville Street. The gay community also has a strong presence here. Prahran’s heritage buildings like the Reads Emporium and Prahan arcade offer a grand sense of scale and history. No matter your interest, come feel the pulse of one of Melbourne’s most loved precincts.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more   less 

Additional Information about Art Series - The Olsen

Address: 637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne > Chapel Street
Price Range: $165 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Series - The Olsen 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Art Series - The Olsen Hotel Melbourne
Art Series - The Olsen Melbourne, Victoria
Hotel Style:
#8 Spa Hotel in Melbourne
#9 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#28 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Art Series - The Olsen staff and other travellers.
6 questions
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Melbourne, Australia
Dubai
1 month ago
Kansas City
Launceston, Australia
over a year ago

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Questions? Get answers from Art Series - The Olsen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are very spacious”
  • V
  • Well appointed
 of 5 bubbles dmwoodpl, 7 Jan 2017 | Read review
“Ask for a room away from the lift and the pool/gym (2nd floor)”
 of 5 bubbles EricaVW, 31 Dec 2016 | Read review
“Choose another hotel if you want actual service”
 of 5 bubbles theodorey399, 9 Dec 2016 | Read review
“Nice view of street at the front of the building”
 of 5 bubbles 955christinet, 3 Dec 2016 | Read review
“Make sure you are not overlooked by the apartments!”
 of 5 bubbles jvchandler52, 3 Dec 2016 | Read review
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