South Yarra VIC 3141 157 Domain Rd, Melbourne, Victoria 3141 Australia
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About
#36 of 415 hotels in Melbourne
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Value
Travellers' Choice
United Places Botanic Gardens is a 12 suite luxury boutique hotel overlooking Melbourne’s Royal Botanic Gardens in South Yarra. A place for the eternally curious and design conscious traveler, the United Places experience combines bespoke elegance, personalised service, and a commitment to sustainable travel.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Free breakfast
Bicycles available
Tennis court offsite
Babysitting
Highchairs available
Street parking
Personal trainer
Coffee shop
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Walking tours
Airport transportation
Couples massage
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Butler service
First aid kit
Umbrella
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English
Hotel links
Special Rate:A Festive Treat - Complimentary Bottle of Ruinart
Location
74Somewhat walkable
Grade: 74 out of 100
12Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
South Yarra VIC 3141 157 Domain Rd, Melbourne, Victoria 3141 Australia
E-mail hotel
Getting there
Rental CarsSee car hire from USD 25/day
94Reviews0Q+A28Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We had a really great stay. The 2 bed apartment is perfect for a young family and being located next to the Botanical Gardens is ideal for daily walks and playing with the kids. It feels like a home from home and everyone looked after us so well at all times.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 2 weeks ago
Dear Ben A, We are so thrilled to hear how you and your family loved the stay at United Places Hotel Botanic Gardens. It is wonderful to hear you enjoyed the daily walks throughout the Botanic Gardens... it is the perfect time of year for it! We thank you for taking the time to leave your review and we can't wait to welcome you and the kids back again! Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Absolutely loved the hotel, the rooms and the location. I would 100% book here the next time we are in Melbourne. We stayed in a two bedroom room which both rooms had a large ensuites attached to them and ours also had a bath with the view of the botanical gardens. The beds were lovely to sleep in and there was plenty of room for our three children who came with us. You could sit out on a balcony area, which we would have enjoyed if it was a bit warmer. The service and staff were fantastic and always a phone call away. Every morning there was amazing breakfast spread with different pastries each day and the best orange juice in town!! Our place got cleaned every day and the staff were incredibly friendly. We had a car which it was easy enough to find street parking so we never had a problem. The room itself has a stove, toaster, kettle and all the cooking utensils you would need. I would highly recommend this place.…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joanna Rogers, Owner at United Places Hotel Botanic Gardens
Responded 7 Sept 2022
Dear Rhiannon, We are delighted to read your lovely review and that you will come to stay with us again next time you're in Melbourne. This is the ultimate compliment! We are so pleased to hear you found the team and service fantastic. Thank you for your recommendation and 5 star review, we truly appreciate it and can't wait to welcome you back again soon! Kindest, Joanna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed the great location in a hip residential area and the option of not staying in a hotel. Service is great and immediate for any requests, studio was quiet. Loved having a balcony with view of Botanic gardens. Took a while to figure out the lights. One in the LR we just left on overnight as we couldn't find a switch. It was a great city break and would stay there again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 4 weeks ago
Dear AradTraveler, We could not be more thrilled to hear you describe the property and that it did"t "feel like a hotel". We believe to have a unique offering unlike any other hotel and created a platform that helps us provide a curated experience for each U.P. guest. We thank you for taking the time to leave your wonderful review and look forward to welcoming you back to Melbourne! Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay at United Places Botanic gardens. The location of the hotel is fabulous. It was so lovely to wake up to a gorgeous view each morning. Staff were so friendly and kind. We took our 1 year old and she absolutely loved it. The cactus garden in the botanic gardens is a 7 min walk away and is a must see. We also loved being so close to the Tan.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Lots of lovely bars and restaurants nearby. Pack for all seasons! The weather in Melbourne is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 4 weeks ago
Dear B8272LHkatec, Thank you very much for taking the time to review United Places! Your wonderful feedback means the world to us. We pride ourselves on providing exception services and I am thrilled to hear that your little one enjoyed her stay as well! We can't wait to welcome you back in the near future. Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a beautiful space, felt just like home but far more luxurious. The bed was amazing with the best mattress I think I've ever slept on. And the shower! huge double head rain shower, need I say more? Great ammenities and Service, super friendly and helpful. Plus you can order room service from the fancy restaurant downstairs! Or if you really want to leave you comfy apartment the staff are more than happy to make you a reservation. Botanical Gardens on your doorstep, cafe's and pubs less than a stones throw. Just perfection. Will be back!
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 4 weeks ago
Dear S3999KVhannahc, We are delighted you enjoyed your stay with us and that you found the hotel felt like home. I could not agree with you anymore, the large shower and comfortable bed are one of the many highlights within our beautiful suites. We are spoilt for choice with the number wonderful restaurants right at our doorstep. Thank you for taking the time to leave your wonderful review, it means so much to the United Places Team. We look forward to welcoming you back to United Places Hotel Botanic Gardens. Kindest, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is just outstanding. From check in welcome to check out farewell it is as good as it gets. The cleanliness and attention to detail ensured nothing was missed. The style is contemporary and warm, the bed is amazing and the lounge area is just made for relaxing. The suite has everything you could want. It has cooking facilities, clothes washing facilities. The location adjacent to the Botanic Gardens is wonderful, it's a short walk into the city and the array of good quality restaurants a few seconds away is amazing. Many of the establishments will deliver food to your suite. United Places certainly sets the benchmark for a perfect hotel.
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Date of stay: July 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 13 Aug 2023
Dear 884RichardR, Thank you so much for taking the time to leave your wonderful review. We are thrilled to hear you loved every aspect of your stay from start to finish. We completely agree with you that our offerings and location are a necessity in enjoy a well-deserved staycation! We look forward to welcoming you back to the hotel for your next special occasion. Kindest Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a beautiful hotel in a fantastic location, slightly away from the bustle of the city directly opposite the Botanic Gardens, but close enough to tram stops to access all areas easily. We enjoyed the concept of the hotel, and that we could have complete privacy and peace and quiet, but also benefit from all the super-friendly and responsive staff as and when we needed for chats and recommendations! The suite was great; superbly well-equipped and clean and modern. There were a nice range of coffee and restaurant options on the same road. I would find it difficult to stay anywhere else in Melbourne.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 4 June 2023
Dear VictorTheKoala, We are truly delighted to read your wonderful review. I am pleased to hear you enjoyed the location of the hotel and your time exploring Melbourne. We pride ourselves on providing an exceptional level of personalized service and glad that the team were helpful with their recommendations. I would like to thank you for taking the time to provide your feedback and we look forward to welcoming you back for your next stay in Melbourne. Kindest regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow, just wow. We just loved our stay here. The suite was impressively designed with just incredible attention to detail. I loved the shower, the fluffy large towels, the view, the handmade ceramic crockery, LaLabo soaps and moisturiser... It's a quiet oasis in a bustling part of Sth Yarra. The staff were lovely and professional. I recommend dining downstairs as well at Matilda (delicious!) and making the most of the botanical gardens across the road. The absolute perfect way to celebrate 20 years of being with my husband. We had a really special weekend at our 'staycation'.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Catch the tra
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 29 May 2023
Dear moniquecB890TS, Reading your review has completely Wow'd me and put an everlasting smile on my face! Thank you for the wonderful feedback on all aspects of our quiet oasis in South Yarra. From the fluffy large towels, handmade crockery, LaLabo products, hotel location and professional service from the staff, I am so pleased to hear we were able to leave a memorable impression on your special weekend. Congratulations once again on your 20-year anniversary and we are delighted that you chose to celebrate such a special occasion at United Places Hotel Botanic Gardens. I would like to thank you for taking the time to provide your amazing feedback and we look forward to welcoming you back for your next "staycation". Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The experience at United Places Melbourne was faultless from start to finish. The room we stayed in (one bed suite) was perfectly proportioned with great facilities including washing machine, combi oven, hob and dishwasher - all provided with appropriate materials and detergents complimentary. The quality and style of the decor was more than matched by the professionalism an personality of all the staff. The receptionists - who doubled as guest concierges - were brilliant. The Hotel Manager was young, cool and engaged. The room servicing staff were also friendly, attentive and did a great job. There was clearly an excellent recruitment strategy to create a like minded team across the board and it really worked; this is arguably the most important thing to get right in the Hotel business. Hotel location was perfect with the Domaine village amenities quite literally on your doorstep - as were the botanical Gardens - and the City within walking distance. As an aside, for those interested in Yoga we would recommend the One studios which are accessible by utilising the Hotels complimentary Tokyo bikes .... just be careful to not ride on the tram lines if you want to stay on your bike! We are looking forward to coming back to Melbourne and UP will be our Hotel destination of choice when we do.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Room service is excellent - as quick as Vegas! If you go for the one bed suite, maybe ask for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 29 May 2023
Dear F6247KLmartinh, We are truly delighted to read your wonderful review and so pleased to hear how you found your stay faultless from start to finish. The way you have described the property in regard to the facilities, design and services provided by the staff is a true testament of United Places. I could not agree more, as a business and its employee need to have like-minded values and strive to provide consistent services unlike others. As a team we pride ourselves on providing a personalized service with a unique experience for each and every one of our wonderful guests. Once again, I just wanted to thank you for choosing to stay at United Places Hotel Botanic Gardens, the team and I (including the Tokyo Bikes) look forward to welcoming you back to UP for your next holiday in Melbourne. Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have mixed feelings about this hotel. The neighborhood and adjacent botanical gardens are great and it is a short walk to the city center. The hotel is also trying to make up for lack of facilities by offering in-room gym equipment and pastries for breakfast. However, at current rates ($500/ night), the value to money is simply not justified. There is no common area, reception, rooftop, lobby or anything else that would actually make you want to stay in the room. While large, they are dark and impersonal. The building feels like a condo building where the rooms have been turned into rentals. Rooms are sandwiched between buildings (besides a few units facing the street). Whilst this could make sense for a long term stay, at the nightly rates, this does not really make sense. The rooms are also overloaded with tech, which is a great idea in principle but highly impractical. The temperature changes from freezing cold to blazing hot at random (no engineer was able to fix it), electronic curtains (which they unnecessary in the bedroom) open and close; lights would turn on by themselves all night. Again - no one was able to address this so the whole stay was rather restless and uncomfortable. The staff is very friendly but not very flexile. I appreciated the pastry basket in the morning but for an extended stay, it does not make sense to eat a loaf of bread, jam and some yogurt every day - most of it went to waste. Any effort to try to get changes to the did not pan out. At $500/ night - providing some eggs/ healthy options should be an easy thing to do (especially since there is a partnership with a restaurant next door). I was planning to stay longer but checked out and moved to a proper hotel in the business district (10-15mins walk) and had a much better experience. Overall, it was a nice idea but felt like a waste of money. I tried to address this with the manager but no one seemed to take any interest.…
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nathan Cowan, General Manager at United Places Hotel Botanic Gardens
Responded 24 May 2023
Dear krobaer, We would like to thank you for choosing to stay at United Places Hotel Botanic Gardens and for taking the time to provide your detailed feedback. It is wonderful to hear you enjoyed our proximity to the Botanic Gardens and the offerings within the Domain Village. The hotel has been designed in a way to craft a mood and to create an experience focused on exclusivity, privacy and calm, with the intention of making United Places Botanic Gardens a place our guests can retreat to and escape the noise and rush of the everyday. I was delighted to have the opportunity to speak with you throughout your stay. It was a pleasure to hear that you were enjoying your time at the property so much that in fact you had requested to extend your stay for an additional night. As we are a boutique property, we at times do have limited availability to extend at short notice, and as we were fully occupied for the requested night, I do apologise that we were unable to fulfill this request. Several issues raised within your review do need to be addressed and I would like to apologise that you faced these difficulties throughout your stay. After speaking with the team, one of our wonderful staff members were able to attend to your suite and assist with your concerns about the air conditioning by adjusting the thermostat mode to ensure your suite was at a comfortable temperature. We do take our guest’s feedback seriously and is used as an instrument to ensure all concerns that are raised are investigated and rectified. I can confirm since your stay we have had an electrician attend to fix your lighting concern within the suite although they did report that there were no issues found. Regarding our continental breakfast, the selection of pastries, granola, yoghurt and fresh juice has received encouraging feedback from other guests. I can appreciate that this may become monotonous after staying multiple nights. We are proud of our in-suite neighbourhood dining menu that has many additional breakfast options available to order at an additional cost. This is the best of Domain Road delivered to your suite. Upon check out, it was my pleasure to meet with you and to discuss your stay. As a small business we as a team pride ourselves on providing a consistently high-level of service and attention to detail, and it brings great disappointment not only to me as the Manager of United Places but also to the team as a whole to hear you felt that we did take any interest in your concerns. Once again, thank you for your feedback. We take the time to respond personally to all feedback, constructive and positive. Please feel free to contact nathan@unitedplaces.com.au if you would like to discuss further. Kind regards, Nathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 413 - USD 480 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneChapel Street
NUMBER OF ROOMS
12
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Claim Your ListingUNITED PLACES HOTEL BOTANIC GARDENS: 2023 Prices & Reviews (Melbourne) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about United Places Hotel Botanic Gardens
Which popular attractions are close to United Places Hotel Botanic Gardens?
Nearby attractions include Moonlight Cinema Melbourne (0.4 km), The Botanical (0.01 km), and St Thomas Aquinas' Church (0.4 km).
What are some of the property amenities at United Places Hotel Botanic Gardens?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at United Places Hotel Botanic Gardens?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at United Places Hotel Botanic Gardens?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at United Places Hotel Botanic Gardens?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to United Places Hotel Botanic Gardens?
Conveniently located restaurants include Bistro Gitan, Bacash Restaurant, and Matilda.
Are there opportunities to exercise at United Places Hotel Botanic Gardens?
Yes, guests have access to yoga classes during their stay.
Does United Places Hotel Botanic Gardens have airport transportation?
Yes, United Places Hotel Botanic Gardens offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at United Places Hotel Botanic Gardens?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to United Places Hotel Botanic Gardens?
Many travellers enjoy visiting Old Melbourne Gaol (3.2 km), St. Patrick's Cathedral (2.7 km), and The Johnston Collection (2.0 km).
Does United Places Hotel Botanic Gardens have any great views?
Yes, guests often enjoy the city view available here.