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Hilton Melbourne South Wharf

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#20 of 158 Hotels in Melbourne
Certificate of Excellence
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Hilton Melbourne South Wharf
Hilton Melbourne South Wharf
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3,518 Reviews from our TripAdvisor Community

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Showing 3,397: English reviews
Sydney, Australia
Reviewed 23 October 2015

I think I was in a bad mood when I checked in to the hotel. The hallways and doors on the way to my room were scuffed and looked a little the worse for wear. The room itself was nice and the location was excellent. I recently hurt my knee so the only exercise I can do is swimming. So...

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Thank Sarah H
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post your feedback following your recent stay. I was very sorry to learn that you encountered some problems with billing. We deeply regret the inconvenience or frustration caused as a result. Rest assured I have shared your important comments with our F&B Manager to address accordingly. I greatly appreciate all your feedback as...

Melbourne, Australia
Reviewed 22 October 2015 via mobile

Fantastic views of Melbourne cbd and yarra river .. it has a nice and welcoming feel when entering the room . The room was 5 star . However it took them up to 2 weeks and said that it can take up to a month sometimes to refund my security bond of $500aud back on to my card .. Was...

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Thank ShiekhArthur
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. I have noted your comments on the security bond and...

Sydney, Australia
Reviewed 21 October 2015

Rooms are gorgeous and beds extremely comfortable. Best night sleep Ive had in a hotel in a long while ! Professional and friendly staff, lovely & eligant hotel where nothing is too much trouble. Would recommend to anyone wanting a beautiful hotel in the heart of the city.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michelle M
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

Sydney, Australia
Reviewed 17 October 2015

I recently spent two nights at the hotel because of it's convenience to the exhibition center. It is walking distance to the exhibition halls and there is a lift on level 1 that links directly with the conference facility. If the weather was bad, you would not have to go outside. I arrived at about 8am and too early for...

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Helpful?
Thank Kevin S
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention...

Honolulu, Hawaii
Reviewed 17 October 2015

The room we stayed in was so comfortable that we could have just stayed there instead of exploring the city. This hotel is next to the Convention Center and most important an Outlet Shopping Mall. We really enjoyed the food at the restaurants at the hotel.

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Helpful?
Thank Sheri S
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention &...

Brisbane, Queensland, Australia
Reviewed 17 October 2015 via mobile

After having stayed at crown just down the road for most work related trips, it was refreshing to have a change. Firstly, the service at the front desk is on par if not a little nicer.. The entrance feels a lot more intimate than the huge foyer at crown. I was asked to sign up to the Hilton honors program...

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2Thank Grugly
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. It is particularly motivating to receive comments like the...

Reviewed 16 October 2015

Stayed Oct 2015 as part of a corporate group. I have no idea what the night cost to accommodate me as my company was paying for dozens of rooms as part of a corporate booking for a conference so my 5/5 star rating does not take ‘value for money paid’ or ‘bang for buck’ into account. It is purely on...

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1Thank wishtago...
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. It is particularly motivating to receive comments like the...

Australia
Reviewed 15 October 2015

Second time I have stayed at this hotel for a wedding anniversary, and once again cannot rate this hotel highly enough. From the modern foyer design to the artwork that surrounds it's guests, you are welcomed the moment you enter the reception. The staff were friendly and efficient, the room (King) was again modern and spacious. The view of the...

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Thank Pattsi
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

Sydney, Australia
Reviewed 15 October 2015 via mobile

I recently stayed at the Hilton South Wharf whilst my husband attended a conference. The hotel is well situated close to the convention centre, casino, restaurants and DFO for those looking for a bargain. Upon arrive we were immediately greeted by the bell hop and offered assistance. The lobby is well appointed with a modern contemporary feel accented with timber....

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Thank Travelgirl2171
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. It is particularly motivating to receive comments like...

Cairns, Australia
Reviewed 14 October 2015 via mobile

Had the pleasure of staying 3 nights. Great location. The most comfortable bed I have ever slept on. Staff were great and very friendly. Loved the smell of the river and hustle and bustle. Awesome for a run up the river to the Tan running track, will be back.

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Helpful?
Thank Luke E
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 

Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $196 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne
Hilton Melbourne South Wharf Victoria
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Melbourne South Wharf staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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