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Pan Pacific Melbourne

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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(252 reviews)
“relaxation suite”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Pan Pacific Melbourne
Special Offer: 25%, breakfast & parking
Hotel deals
Offers from Pan Pacific Melbourne
Special Offer: 25%, breakfast & parking
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,953)
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1,099
271
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2,289
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48
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All reviewsthe executive loungesouth wharfrelaxation suiteyarra riverhilton hotelyarra suiteconvention centerblackout blindsblack out blindsdfo shoppingcrown casinofloor to ceiling windowscity viewattending a conferencewalk in showershort walkroom service
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1,111 - 1,115 of 3,807 reviews
Reviewed 2 April 2016

We had a conference and as usual, this serves all the purposes, good location, near restaurants, most importantly close to convention centre. However I won't recommend this to families as it's outside of CBD. Only reason I'm not giving excellent or very good, this hotel...More

Thank PuneetBhugra
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 4 April 2016

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service....More

Reviewed 1 April 2016 via mobile

Have stayed here twice love it. The beds are heaven and breakfast is the best. Location is great close to the casino bars and restaurants and shopping. Will stay again.The rooms are great and the staff are very helpful and polite.More

Thank jamesc1963
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 4 April 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 30 March 2016

Have previously stayed at this hotel and stayed again as a Diamond HHonors member recently for the extra long Easter weekend (4 nights). Booked base room and received a 1 category upgrade to a city view (deluxe) room with executive lounge access. The difference between...More

Thank MichaelH_au
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 31 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 30 March 2016

We had a night stop while on drive from Sydney to Great Ocean Road. Its perfectly located close to West Gate Freeway. Its close to the Promenade and lots of restaurants and cafes to suit everyone. Check-in was express due to HHonors, which was so...More

Thank Fatema M
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 31 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 29 March 2016

We had a wedding to attend on South Wharf, so location was perfect. I liked the 11am checkout, not too early. Great room, good size, very clean, great location and great staff. would definitely recommend to others and would book to stay again.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Barbara V
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 31 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 160 - USD 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 160 - USD 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1234)
Room & Suite (656)
Dining (77)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ryan S
27 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
21 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
20 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
Vote
Room Tips
"YARRA SUITE. Great size room. Fantastic bathroom, separate toilet. Comfy bed. Really nicely decorated..."
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"Higher the better for views of city, suites are awesome too"
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"River views"
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"If an upgrade is available, it's excellent value."
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