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2 Convention Centre Place South Wharf, Melbourne, Victoria 3006 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Urban Escape Offer
Expedia.com
USD 167
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Free cancellation until 20/12/21
Reserve now, pay at stay
Pan Pacific
USD 167
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Snaptravel
USD 140
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Free cancellation until 15/12/21
Hotels.comUSD 167
Booking.comUSD 167
eDreamsUSD 167
View all 19 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1796)
Room & Suite (680)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pan Pacific Melbourne
Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 168 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Pan Pacific Melbourne is one of the city’s finest premium hotels, with 396 spacious guest rooms and suites, featuring spectacular views of the city skyline, Yarra River or Port Phillip Bay. All rooms and suites boast deep soaking bathtubs and separate shower, floor-to-ceiling windows and luxurious king size beds. Situated in a prime city location in South Wharf – a vibrant riverside precinct – with 15 unique restaurants and bars on the hotel’s doorstep. Indulging in retail therapy is always an option with Direct Factory Outlet (DFO) South Wharf right next door, where you’ll find Australian and international brands up to 70% off. Plus, Melbourne’s most famous attractions and landmarks are within easy walking distance, or the city centre is just a free tram ride away. Guests can enjoy complimentary Wi-Fi and access to the 24-hour fitness centre. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers, a hairdryer, bathrobes, slippers and toiletries. Book a Pacific Club room and enjoy exclusive access to the Pacific Club Lounge. You’ll savour complimentary daily breakfast, pre-dinner drinks and canapés, all-day refreshments and spectacular views of the city that will make an unforgettable Melbourne experience.
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Property amenities
Valet parking
Free internet
Bar / lounge
Bicycle rental
Boating
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Snack bar
Canoeing
Canoeing offsite
Evening entertainment
Walking tours
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Bay View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Urban Escape Offer
4572Reviews47Q+A100Room tips
Traveller rating
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Popular mentions
Meremale60 wrote a review Jun 2021
Upper Coomera, Australia486 contributions178 helpful votes
Hotel's Favourite
We arrived before regular check in time and the helpful Staff found rooms for all of us which was great. The room was spacious and very comfortable. Breakfast was great and covered every palate needed. Wifi was great and uninterrupted service. Definitely stay again
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Date of stay: June 2020Trip type: Travelled on business
Room Tip: If looking for great digs and great location this is the place
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2 Helpful votes
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Response from Christine Yamamoto, Other at Pan Pacific Melbourne
Responded 28 Jun 2021
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
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ClaireMear1971 wrote a review Mar 2021
Singapore, Singapore43 contributions53 helpful votes
We were allocated the Pan Pacific South Wharf when we returned to Melbourne to Hotel Quarantine, and we are very thankful for that. I'm afraid you aren't given a choice but if we did I would choose here again any day. We were 2 adults and and 8 year old and after packing up life abroad, arrived with 9 suitcases! The Manager allocated us a Family Suite (room 901) which is was located on the corner of the building so we had full views of the Yarra River and a glimpse of the Bay on the other side. The room suite was spacious and my only criticism is that we'd love a microwave (although I suspect that's Vic Health not the hotel who don't allow these). We had enough space to exercise, work, study as a family and although hotel quarantine is tough (no fresh air etc.,) it was so much easier in a nice, spacious room. The hotel team were amazing and were really understanding, nothing was too much trouble (within reason of course, again the Vic Health Team make most of the decisions). Our food (delivered 3 times daily) was amazing. Hotel quarantine food is notorious for being bad in some places, not the the case at the PP. Clearly it was all made fresh in the kitchens and although we don't have any food allergies or special requirements I'm confident they would have helped where possible. This is a credit to the Head Chef and team because I can guarantee, that accommodating to many stressed out Australians, fighting to get home, who are locked up for days on end is no easy task and your food delivery is an 'event' and not just a meal! I've stayed in countless hotels over the years for work and leisure, and this would definitely be my choice if returning to Melbourne or making recommendations for others heading this way. Safe travels home to any 'quazzies' returning, you'll be in safe hands at the PP with Chirag and the team.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: Room 901 (corner family suite0
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1 Helpful vote
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Response from David Tonkin, General Manager at Pan Pacific Melbourne
Responded 8 Mar 2021
Dear Claire, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Chirag and the team. We greatly appreciate your feedback and look forward to welcoming you and your family back in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
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baers2018 wrote a review Jan 2021
Dubai, United Arab Emirates3 contributions2 helpful votes
A very comfortable room to spend 2 weeks. Delicious food and great furniture. Peaceful and relaxing. A powerful shower and deep bath. Friendly staff and super a location. Endless tea and good coffee. Products galore. Thank you for looking after us.
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Date of stay: January 2021
Value
Location
Service
1 Helpful vote
Helpful
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Response from David Tonkin, General Manager at Pan Pacific Melbourne
Responded 1 Feb 2021
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Read more
Lucy M wrote a review Jul 2020
Melbourne, Australia6 contributions9 helpful votes
We feel incredibly lucky to have been directed to the Pan Pacific as part of the quarantine hotel program. Although this time we didn’t have chance to enjoy the facilities and services to the full extent, every member of staff was flawless in their approach and we were extremely well cared for. Excellent coffee and kids fish n chips were our top room service orders. But best of all was our beautiful room overlooking the river- we will miss it! Thank you for everything- your professional and friendly service made us feel that we had finally arrived home after a difficult few months. Lucy and Finn
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Response from David Tonkin, General Manager at Pan Pacific Melbourne
Responded 12 Jul 2020
Dear Lucy & Finn, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Read more
katwedding wrote a review Jun 2020
2 contributions4 helpful votes
Elizabeth and Laila and Christine all helped make our reservation smooth. They are all so kind. We were so lucky to be given a two bedroom apartment. Emily and Ricky excelled at the front desk. Nothing was too hard for them. The room was clean, fresh and inviting. The views were simply stunning. Jenny delivered our room service with the usual friendly and happy demeanour. She is lovely. David and the duty managers are all doing a great job. See you again real soon. Tim and Kris
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from DavidTonkin, General Manager at Pan Pacific Melbourne
Responded 16 Jun 2020
Dear Tim & Kris, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Elizabeth, Leila, Christine, Emily, Ricky, Jenny and the team. We greatly appreciate your feedback and look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Read more
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PRICE RANGE
USD 127 - USD 220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton melbourne south wharf hotel melbourne
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
396
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Frequently Asked Questions about Pan Pacific Melbourne
Which popular attractions are close to Pan Pacific Melbourne?
Nearby attractions include DFO South Wharf (0.2 km), Polly Woodside - Melbourne's Tall Ship Story (0.2 km), and Victoria Police Museum (0.4 km).
What are some of the property amenities at Pan Pacific Melbourne?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and room service.
Which room amenities are available at Pan Pacific Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Melbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pan Pacific Melbourne?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Pan Pacific Melbourne?
Conveniently located restaurants include BangPop, Byblos Bar & Restaurant, and Akachochin.
Is Pan Pacific Melbourne located near the city centre?
Yes, it is 0.9 km away from the centre of Melbourne.
Are any cleaning services offered at Pan Pacific Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Melbourne?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, Indonesian, and Vietnamese.
Are there any historical sites close to Pan Pacific Melbourne?
Many travellers enjoy visiting Old Melbourne Gaol (2.3 km), St. Patrick's Cathedral (2.7 km), and Rippon Lea Estate (7.4 km).