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Imagine Marco

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42-48 Balston Street- Southbank, Melbourne, Victoria 3006 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 128
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (152)
Room & Suite (50)
Pool & Beach (4)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Imagine Marco
Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 174 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Imagine Marco is centered in the bustling hub of Southbank, within close proximity to the fashion, arts and dining precinct and ideally located just a short stroll from the iconic Yarra River Marco offers the perfect base for overnight or long-haul travellers. Fill your day with exploration with one of the many activities Melbourne has on offer. Our apartments are perfectly suited for leisure and corporate guests alike.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Taxi service
24-hour security
BBQ facilities
Car park
Wifi
Paid wifi
Outdoor pool
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Chinese, Hindi, Italian and 1 more
387Reviews21Q+A66Room tips
Traveller rating
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Popular mentions
Katie C wrote a review Mar 2021
melbourne,australia92 contributions18 helpful votes
We were lucky enough to be gifted a nights stay at Imagine Marci. To our suprise we were allocated a room on the 36th floor. Room was small but since we wereonly there for one night it was comfortable. The views were great and the room clean. Only downside was the length of the power cord for the kettle. Very hard to make a coffee when the short cord and power points are lengths apart. We had to settle to placing the kettle ontop of the microwave, which is not really a safe place. Though the room was clean, it would benefit from a paint makeover. The staff were friendly and polite. Location is great. Thankyou Imagine Marco, though the room could do with a spruce up, the stay was refreshing.
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Date of stay: March 2021
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timjanelongmire wrote a review Jan 2021
Adelaide, Australia37 contributions9 helpful votes
Easy walking distance to southbank and quick access to freeways. very clean and modern - perfect for my daughter and I as large walk in robe for all our bags etc. toiletries good quality . staff very helpful.
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Date of stay: January 2021
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Nikita h wrote a review Jan 2021
1 contribution
My husband, myself and our 3 children stayed at your imagine marco resort Sunday 10th of January. Originally we were booked in for both the 10th and 11th of January but due to the incompetence and lack of communication between your staff we cut our holiday short. Yesterday after driving 2 and a half hours to come stay my husband decided to freshen up and have a shower. This is when our whole experience turned horrible. The shower in room 3506e flooded the bathroom. My husband rang downstairs and they came to check and told us it was definitely not right but unfortunately could not be fixed until morning and the best they could do was clean it up with towels and noone else could have a shower until the problem was fixed. Again my husband went down and spoke to Nathan and we were informed that the earliest they could get someone to look at it was 9am when maintenance came in, my husband ask if it was possible to be moved and they said there were no rooms available for the night but he would send someone up right on 9am the next morning. It gets to almost 9:15 this morning and noone has come up nor has anyone rung to say what was happening. My husband then rang reception as we wanted to go out for the day and couldn't until we showered it was then we were informed that maintenance wouldn't be there until possibly 10am. They then offered us a different room because house keeping had been in early to clean it yet noone rang us earlier to offer this option despite knowing we were waiting around for maintenance to fix the shower before we could go out. After a discussion we opted to take the other room when it was evident that it was our only option or sit around and wait until someone finally got there to fix the shower yet no discount was offered for the room on the 26th floor even though Nathan had informed us the night before that anything under 27th floor was not classed as sky room and was cheaper and once getting to the room it was evident that it was a big down grade from the previous room we had been in for the night. When I mentioned this we were then offered to be moved again once another room became available but yet again we would have to move all our stuff and wait God knows how long for another room which would mean we would of still be stuck waiting all day in a hotel room. If I wanted to sit around in my pjs all day or sit around bored waiting I'd have stayed at home and if I wanted to go without a shower I would of gone camping. So basically we paid $209 for an over priced camp-site in the sky.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Lisa H, Guest Services / Front Office at Imagine Marco
Responded 11 Jan 2021
Dear 988nikitah, Thank you for advising us of your experience and giving us the opportunity to discuss further. Your feedback has been passed onto our management team who will be in contact with you. Please accept our apologies for the unpleasant stay and for us not being able to meet our standard in product and service. Please rest assured we are better than what was experienced, and I am truly disappointed that we could not rectify our shortfalls in time frame. We understand the importance of a family holiday and would have liked this experience to be more enjoyable. Thank you for your time and we will be in touch. Imagine Marco Team Lisa H
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Alex B wrote a review Jan 2021
1 contribution
Currently staying here now in a 2 bedroom sky apartment. It's tiny and squishy and run down inside with deep thick scratch marks all over the wooden floors. Tiny windows in the tiny rooms that just fit queen beds, rooms with crappy views of the aircon engine rooftop from bedrooms. Pool restrictions with Covid with 6 people in the water at a time and 45 minute intervals. We waited till 4.00pm to get a spot for the pool, go there and there's 10 people in the water so we sit and waited for 15 minutes till we had enough of waiting as nobody would get out of the water? So rules are enforced but not manned by any staff. Don't be fooled by the pool pictures (I'd say 2 meters wide by 6 meters long) it's very very small and looked at capacity with 10 people in it! Would not stay here again and would definitely not recommend. I've stayed at much better apartments for a similar price.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Lisa H, Guest Services / Front Office at Imagine Marco
Responded 11 Jan 2021
Dear J1275SOalexb, Thank you for advising us of your experience and the areas were improvements can be made. We value our guests and review all feedback to improve our standards and product. We will discuss this feedback with the department managers to ensure we can view the apartment furnishing and make replacements where required. We have a variety of layouts within our two-bedroom apartments and if would like to give us the opportunity to welcome you back please call our reservation team to discuss the availability of layouts directly. Our reservation team can add car parking to the booking and add notes within reservations to allow us to allocate the best suited apartment that is available on the day. We understand at this time our facilities are very limited due to restrictions in place and can confirm some time is required to gain access if available on the day. The area is monitored and can confirm staff do complete audits of areas to ensure amount of capacity is limited and controlled with the cooperation of occupiers. Thank you for taking the time to review us. We hope to welcome you back in the future. Apologies for any delays and the inconvenience caused during your stay and limitations with recreational access. Thank you Kind Regards Imagine Marco Team
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Nipuna L wrote a review Oct 2020
Colombo, Sri Lanka10 contributions21 helpful votes
Stayed at the property for 6 nights. It serves the purpose. The apartments are small but has quite a good flow to it. The rooms are small though. Location is quite convenient and easy to get around. All in all its a decent place to stay at
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Date of stay: December 2019
Value
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2 Helpful votes
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PRICE RANGE
USD 70 - USD 141 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
200
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Frequently Asked Questions about Imagine Marco
Which popular attractions are close to Imagine Marco?
Nearby attractions include Red Herring Escape Rooms (0.4 km), Playtime Crown (0.5 km), and Australian Centre for Contemporary Art (0.3 km).
What are some of the property amenities at Imagine Marco?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Imagine Marco?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Imagine Marco?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Imagine Marco?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Imagine Marco?
Conveniently located restaurants include Mr. Hive, Mesh - Crown Promenade, and Downstairs Bistro & Lounge.
Are there opportunities to exercise at Imagine Marco?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Imagine Marco located near the city centre?
Yes, it is 1.0 km away from the centre of Melbourne.
Are any cleaning services offered at Imagine Marco?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Imagine Marco?
The staff speaks multiple languages, including English, Italian, Chinese, Hindi, and Serbian.
Are there any historical sites close to Imagine Marco?
Many travellers enjoy visiting Old Melbourne Gaol (2.1 km), St. Patrick's Cathedral (2.2 km), and Rippon Lea Estate (6.6 km).