We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Customs House Waterfront Hotel

Traveller (185)
Room & Suite (47)
Dining (13)
Certificate of Excellence


Certificate of Excellence
Customs House Waterfront Hotel, built in 1846, has been owned by the Jubb family since 1992. The Jubb’s are 5th generation hoteliers with owners Paul and Karen managing the hotel alongside their children Robert and Emily. Located 2 minutes walk from the Salamanca Markets, Brooke St Pier, Constitution Dock, Pennicott’s Tours, the ferry to MONA Museum and Hobart’s shopping precinct, we have the perfect location for your Waterfront getaway in Hobart. Customs House Hotel is an icon in Hobart. Built in 1846 for one of the early settlers, Charles Gaylor, whose name is carved into the front copping stone, it was named after Customs House (now Parliament House) next door. Affectionately called the “Chop House” it was, and still is, known for a good meal and a soothing ale. We offer 30 warm and charming accommodation rooms upstairs. All recently renovated with new bathrooms and furnishings, the rooms offer a touch of modern in a historic setting.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Dry Cleaning
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
Harbour View
100Room tips
Traveller rating
  • 183
  • 269
  • 82
  • 22
  • 31
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Arrived about 3pm on a Friday still servicing Lunch, I had the chicken Parma as did some others brilliant not to big or small just enough to fill the spot. Staff were fantastic in the top bar and serving meals outside.
Read more
Great little pub in an excellent location. Nice breakfast if you are in. Very basic continental breakfast to go. Through no fault of the hotel Saturday night revellers continued to make noise until 4.30am
Read more
I'd never been to Tasmania before although the old codger has been a few times. We wanted a waterfront place with character and the Customs House certainly delivered. The rooms are old but well renovated. Our bed was very comfortable and the bathroom was spacious. A plus was
Read more
We never stayed at the hotel, just went there for dinner. Apart from the irritating, " Have you got a reservation?", which of course we hasn't, having just arrived in Hobart the service was ok considering the place was rammed - (with a large coach party and also what seemed
Read more
We stayed 3 nights in this historical hotel and were very pleased we did. Great location, good prices and breakfast to order so no food left sitting waiting. Some reviews have been critical on having a limit to what you can order, but to us what was on offer was very adequate
Read more
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
The nearby Salamanca harbourside area with impressive view of snow covered Mt Wellington backdro
The basic bedroom suite.
View from our window of Room 7
View from our room.
does it have reserved parking for hotel guests?
Yes - parking pass for local public car park.
1 vote
Show all answers
No noise heard by us but we were high up and up late
0 votes
Show all answers
I would like to book a room away from the bar so its quiet - which room numbers do you suggest?
Top room waterfront I think it was 22
0 votes
Show all answers
"If you like a quiet room ask for one, they will be happy to oblige."
"Rooms are above the pub so don't expect an early night."
"Avoid Room 7"
"Get a room that isn't right above the bar/restaurant."
"ask for a room away from the bar"
USD 101 - USD 235 (Based on Average Rates for a Standard Room)
customs hotel waterfront
AustraliaTasmaniaGreater HobartHobart
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing