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Hadley's Orient Hotel
34 Murray St, Hobart, Tasmania 7000 Australia
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Avg. AU$272 /night, 12/13 - 12/14
AU$546
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About
#9 of 45 hotels in Hobart
Location
Rooms
Value
Cleanliness
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Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hadley's Orient Hotel Hobart is the one of the oldest boutique hotels in Australia. Originally constructed by convict labour in 1834, this National Trust listed hotel is a unique place to stay in the heart of the city. The property has been fully restored to reflect the Victorian era under the guidance of heritage experts. Hadley's Orient Hotel offers 71 guest rooms and suites, an onsite bar serving light meals, guest lounge, Traditional Afternoon Tea (bookings essential), conference and event space, 24 hour reception including concierge services and complimentary WiFi throughout the property. The property is just 20 min from the airport and 5 min walk from the business and government centre of Hobart, Salamanca Markets, Constitution Dock and CBD shopping. Located right in the heart of the city, directly opposite the beautiful St Davids Cathedral.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quaint
Languages Spoken
English
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Hobart Airport
13.9 km•
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Rental Cars
295 Restaurants
within 0.5 kilometers
Reviews
4.5
1,419 reviews
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Reviews summary
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Hadley's Orient Hotel earns rave reviews for its spotless cleanliness and historical elegance, offering a unique atmosphere that many guests find inviting. While the rooms are generally comfortable and well-appointed, some reviewers have mentioned they can be snug and slightly dated. The service receives high praise for the staff's friendliness and professionalism, despite a few noted inconsistencies.
Its prime location is a major draw, with easy access to the CBD and attractions. Travelers appreciate the value, though opinions differ regarding additional costs for parking and breakfast.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Detailed Reviews
Hotel's Favourite
We love staying at Hadley's when we are in Hobart, it's central to everything & easy to get around from the hotel. The rooms are beautiful & the beds are the most comfiest. I highly recommend staying at Hadley's when your in Hobart. The staff are friendly & very efficient.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackson Sutherland, Guest Services / Front Office at Hadley's Orient Hotel
Responded 24 Sept 2024
Dear 379annmariew, Thank you so much for your fantastic review and for choosing Hadley’s as your go-to when visiting Hobart! We’re thrilled to know that our central location makes it easy for you to get around and explore everything the city has to offer. It’s wonderful to hear that you find our rooms beautiful and that you love the comfort of our beds – we understand how important a good night’s sleep is! Your recommendation means the world to us, and I’m so glad our friendly and efficient staff made your stay even more enjoyable. We truly appreciate your continued support and look forward to welcoming you back on your next visit to Hobart! Kind regards, Jackson Sutherland Accommodation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Well worth booking a Heritage Suite if possible, lovely big rooms, huge bedroom, lounge room, dining area and for me the all important balcony. I really liked that the bathroom and toilet were in separate rooms, both with separate hand basin’s, which is an added bonus. There’s plenty of cupboards and draws. 2 TV’s, one in the lounge room and one in the bedroom. The continental breakfast is included in the room rate which is very good, but for $9.95 you can add on a delicious hot breakfast, well worth it. Happy hour in the bar is 5 to 6 Mon to Friday. Beer $5 Cocktail $10, excellent value. I highly recommend staying here, the location is close to the waterfront and city.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We arrived at about 10:30 am on Friday after 3 flights from the Uk without stopovers and we were greeted by exceptional staff who understood that we just wanted to get to our room and get our bearings. Without requesting it we got an early check which made all the difference. Our room was lovely - on the front facing the Church with a small balcony, everywhere was clean and comfortable. We ate in the restaurant a couple of times and the food was good. We usually spent a couple of hours in the bar each evening before bed and it was especially good when the pianist was playing, he was really worth listening to rather than just background music. There was a good selection at breakfast with hot and cold choices as well as items cooked to order. Our rate included breakfast so we both ordered poached eggs. Now this is my only gripe and why I knocked off a star, it is also a simple one to remedy. The plates were cold when they brought out our order, the food was hot but the eggs soon became cold and unappetising. When we saw the cooked items we decided we would have a selection from the hot buffet but again the stack of plates was cold so the same thing happened. I decided to pre-place my plate on a shelf above the hot buffet which improved the situation. In hindsight I should have mentioned this at the time but we were so pleased with the rest of the hotel. The location is great to get to everything and very handy for the Friday evening food stalls and live music on Franklin Square.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip:Â Be aware that it can be noisy outside the front bedrooms on a Friday and Saturday night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed for just one night midweek and would happily have stayed for much, much longer. Hadley's has character to spare.
The open rooms downstairs shared by all guests - bar, conservatory dining area, foyer with lovely seating, and dining room, are all very welcoming and just as you see them in the pics.
I had thought that perhaps my room might be a bit humdrum, with the old fashioned red carpets and bedding. But actually it was more than fine. It was a good size, and my private bathroom was lovely. Everything was spotlessly clean, and there's a good selection of complimentary snacks and drinks as well as more that you can buy if you're feeling a bit piggie. My window overlooked rooftops and air conditioning units, but let in the sun too. And it was a sash window which I was able to open for some Hobart mountain air.
I ate there and there was absolutely no fuss about accommodating me without my having booked, and the food was delicious - it might not be quite up to fine dining restaurant standard, in that it was rice, salmon and vegetables, but it was cooked perfectly and absolutely delicious.
The wine list is superb. I had the best glass of Pinot Noir I've ever had, from Dalrymple Vineyards, and a nice chat with the man working the bar.
The best thing about Hadley's beyond all this is the staff. They cannot do enough for you. They're obliging, nothing is too much trouble, and yet they are still discreet and don't bother you, but will have a chat that seems real and genuine if you are in the mood.
All this, plus a standout deal (I booked direct, recommended), with breakfast included and free parking, in the city centre.
I'd stay at Hadley's again no question, and am wondering about bringing my family for a city break. We've always gone for self catering accommodation somewhere, but this would be a real treat.
The open rooms downstairs shared by all guests - bar, conservatory dining area, foyer with lovely seating, and dining room, are all very welcoming and just as you see them in the pics.
I had thought that perhaps my room might be a bit humdrum, with the old fashioned red carpets and bedding. But actually it was more than fine. It was a good size, and my private bathroom was lovely. Everything was spotlessly clean, and there's a good selection of complimentary snacks and drinks as well as more that you can buy if you're feeling a bit piggie. My window overlooked rooftops and air conditioning units, but let in the sun too. And it was a sash window which I was able to open for some Hobart mountain air.
I ate there and there was absolutely no fuss about accommodating me without my having booked, and the food was delicious - it might not be quite up to fine dining restaurant standard, in that it was rice, salmon and vegetables, but it was cooked perfectly and absolutely delicious.
The wine list is superb. I had the best glass of Pinot Noir I've ever had, from Dalrymple Vineyards, and a nice chat with the man working the bar.
The best thing about Hadley's beyond all this is the staff. They cannot do enough for you. They're obliging, nothing is too much trouble, and yet they are still discreet and don't bother you, but will have a chat that seems real and genuine if you are in the mood.
All this, plus a standout deal (I booked direct, recommended), with breakfast included and free parking, in the city centre.
I'd stay at Hadley's again no question, and am wondering about bringing my family for a city break. We've always gone for self catering accommodation somewhere, but this would be a real treat.
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Date of stay: August 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip:Â Room 222 was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danika Boman, Guest Services / Front Office at Hadley's Orient Hotel
Responded 10 Sept 2020
Dear Apple-Island-Wife, A sincere thank you for your wonderful review. It pleases us immensely to receive such wonderful feedback and we are so delighted that you enjoyed your stay with us so much that you are considering bringing your family here for a city break. Undoubtedly we are incredibly lucky to have such a great team working at Hadley's and we are so happy you think so too! Again we are so great-full for your review and so thrilled you enjoyed every aspect of your stay. We can't wait to welcome you and your family soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall a lovely stay in a beautiful heritage listed building, and we would stay here again.
We Stayed in a spa suite on the couples special which included parking ,Wi-Fi ,bottle of sparkling, cheese platter and continental buffet breakfast.
Room was large with a separate bedroom and living area.
bathroom was clean and spacious but we didn’t get time to try the corner spa bath.
Hot & cold great water pressure but very touchy and water kept going cold and had to play with the faucets to get the temp right.Continental buffet breakfast was a little average but we upgraded to hot breakfast which was very nice.All of the staff were very helpful ,friendly and efficient,and even loaned us a charging plug as we had brought the cord but forgot the plug.
We Stayed in a spa suite on the couples special which included parking ,Wi-Fi ,bottle of sparkling, cheese platter and continental buffet breakfast.
Room was large with a separate bedroom and living area.
bathroom was clean and spacious but we didn’t get time to try the corner spa bath.
Hot & cold great water pressure but very touchy and water kept going cold and had to play with the faucets to get the temp right.Continental buffet breakfast was a little average but we upgraded to hot breakfast which was very nice.All of the staff were very helpful ,friendly and efficient,and even loaned us a charging plug as we had brought the cord but forgot the plug.
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Date of stay: November 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danika Boman, Guest Services / Front Office at Hadley's Orient Hotel
Responded 15 Nov 2020
Dear Pascoep72, We are delighted you had the opportunity to experience our great current special and so happy you enjoyed it. Thank you for taking the time to review the property and your great comments about the staff. We hope to welcome you back soon so you can try the spa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Hadley's for one night, in one of the heritage rooms on the first floor facing Murray Street. The lift made it very easy to get our luggage to the room. The room itself was beautiful: full of Victorian grandeur and super high ceilings. The furnishings were appropriate for the period of the building and the bed was comfortable. The bathroom was probably last updated in the early 1990s, but was functional and very clean. Would love to see the bathrooms updated in a modern take on Victorian or English style to complement the beautiful room (see Bovey Castle Hotel in England for inspiration).
The staff, particularly in the bar and restaurant were excellent. They were very attentive, made excellent recommendations and were very friendly and professional. While at the restaurant, the staff remained attentive and accommodating all the way through.
The food at the restaurant was very tasty and great quality. Also good value for money.
The included breakfast had good buffet style selections, although we opted to order hot breakfasts from the menu for an extra $10 each.
The location of the hotel itself is great as it's close to the waterfront and the shopping centre. The only (minor) downside (not at the fault of the hotel) was that as we stayed on a Friday night, we could hear noisy people out on the street drinking until after midnight. There was secondary glazing on all the windows and seals around the balcony door, but unfortunately the noise was still a little annoying when trying to get to sleep. If you're a light sleeper you may want to request a room towards the rear of the building.
We would definitely recommend Hadley's Orient Hotel and look forward to staying again next time we're in Hobart.
The staff, particularly in the bar and restaurant were excellent. They were very attentive, made excellent recommendations and were very friendly and professional. While at the restaurant, the staff remained attentive and accommodating all the way through.
The food at the restaurant was very tasty and great quality. Also good value for money.
The included breakfast had good buffet style selections, although we opted to order hot breakfasts from the menu for an extra $10 each.
The location of the hotel itself is great as it's close to the waterfront and the shopping centre. The only (minor) downside (not at the fault of the hotel) was that as we stayed on a Friday night, we could hear noisy people out on the street drinking until after midnight. There was secondary glazing on all the windows and seals around the balcony door, but unfortunately the noise was still a little annoying when trying to get to sleep. If you're a light sleeper you may want to request a room towards the rear of the building.
We would definitely recommend Hadley's Orient Hotel and look forward to staying again next time we're in Hobart.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip:Â Heritage rooms are beautiful, but face the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Dille, General Manager at Hadley's Orient Hotel
Responded 18 Apr 2021
Dear Steve_sl0 Thank you for your great review. We love hearing our guests had a great stay with us and so glad that the staff were excellent. I will pass on your feedback to the team as they will be delighted with the feedback. Again, Thank you for your review. Kind Regards Marc Dille Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved everything about this property, except for the sadly mediocre breakfast. You are offered the usual continental breakfast staples like bread, tea, coffee, jam and butter, but also offer a 'hot' breakfast at an extra cost. The extra cost for their hot menu was decently priced, to be fair, but I had expected at least eggs to be a part of the breakfast.
The staff was very eager to see if my room was ready ahead of time and had a very courteous demeanor. Parking was discounted and helpful to have, though it was located on a very high floor a little away from the hotel itself. Location is excellent and not far from anything in the CBD.
Room did not have lighting on the room but our small room didn't really need any. It was, however, quite cold inside.
The staff was very eager to see if my room was ready ahead of time and had a very courteous demeanor. Parking was discounted and helpful to have, though it was located on a very high floor a little away from the hotel itself. Location is excellent and not far from anything in the CBD.
Room did not have lighting on the room but our small room didn't really need any. It was, however, quite cold inside.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip:Â Be wary of no hot food included in breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Dille, General Manager at Hadley's Orient Hotel
Responded 18 Apr 2021
Dear NanatsuYoru Thank you for taking the time to review Hadley's Orient Hotel. We love hearing that you enjoyed everything about the property and thank you for your feedback regarding the breakfast. I am so pleased to hear that we were able to have your room ready ahead of time. Again, Thank you for your review. Kind Regards Marc Dille Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay began with a warm welcome on a blustery winter's afternoon -- and all staff we dealt during our four-night stay were friendly, helpful and efficient. Although our corner room on the second floor did not have much of a view (it faced the back of buildings on Macquarie St, I think, rather than St Davids), it was a good size, the bed was comfortable, and the housekeeping was generous with replacement toiletries. The continental breakfast was also generous, a good choice of cereals, muesli, yogurts, and fruit, as well as the usual juice, toast/pastries and tea/coffee and we were quite happy with our one evening meal in the elegant dining room, The hotel location is perfect. A gentle stroll down to the waterfront or to the CBD shopping strip.We loved our stay here, and will certainly return.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip:Â Ask for a room with a view of St Davids
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danika Boman, Guest Services / Front Office at Hadley's Orient Hotel
Responded 15 June 2021
Dear Margaret2037, Thank you for wonderful review. We are so pleased that you had a great stay with us and that we will be welcoming back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don’t expect anything very fancy at this family owned hotel but do expect the place to have plenty of character plus excellent staff who are friendly and helpful.
We had a Superior room with Queen bed for which we paid AUD177 per night. The room was spacious with extra blankets and pillows, free WiFi, a mini bar, safe, tea/coffee making, large flat screen TV and a hair dryer. There was also a writing desk plus two extra chairs and a table. The rooms are cleaned daily but the carpets were a bit jaded, however that was the only thing I could fault.
The hotel is located near to the main shopping area and only five minutes walk from either the harbour or the popular Salamanca market. The airport bus stop is only 350 metres away but be prepared to be woken at 09:15 on Sunday by the cathedral bells.
Overall I would use this hotel again for it’s convenient location and great customer service.
We had a Superior room with Queen bed for which we paid AUD177 per night. The room was spacious with extra blankets and pillows, free WiFi, a mini bar, safe, tea/coffee making, large flat screen TV and a hair dryer. There was also a writing desk plus two extra chairs and a table. The rooms are cleaned daily but the carpets were a bit jaded, however that was the only thing I could fault.
The hotel is located near to the main shopping area and only five minutes walk from either the harbour or the popular Salamanca market. The airport bus stop is only 350 metres away but be prepared to be woken at 09:15 on Sunday by the cathedral bells.
Overall I would use this hotel again for it’s convenient location and great customer service.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CrystalHOH, Duty Manager at Hadley's Orient Hotel
Responded 3 Feb 2020
Dear pajoph57, Thank you for taking the time to write such a detailed and glowing review of your stay with us! It is lovely feedback such as this that encourages our whole team to keep doing what makes our guests stays so enjoyable. We will be sure to share your positive comments on to the rest of the team. We look forward to welcoming you back again for your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hadley Orient Hotel is now in my top 5 favorite hotels. I reserved the hotel because I thought the rates were very competitive with other hotels in the area. As soon as I entered the hotel I was so impressed. It reminded me of a classical London hotel but without the pretentiousness and high costs. Beautiful meeting and dining rooms, a lovely comfortable bar. Our room was so comfortably spacious. They serve a reasonably priced breakfast buffet (at extra charge or can be included in special offers.) They also offer dinner and afternoon high tea. All the staff I encountered were courteous and helpful. In addition, the location is perfect just a five minute walk to the Quay and the fantastic Salamanca Market, and many interesting Aussie pub. From what I understand this hotel was in disrepair for many years and was purchased in 2013 by Don Neil. He must have invested a great deal of money in returning it to its past splendor. He should be very proud of his accomplishment.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DanikaHOH, Duty Manager at Hadley's Orient Hotel
Responded 9 Feb 2020
Dear Paragone9, Wow! What a review - thank you, we are overjoyed that you had such a great stay and that we are in your top 5 favorite hotels! The staff work very hard to ensure our guests have a wonderful experience and we are so pleased to have delivered this to you. Hadley's is a beautiful historic building and a labor of love, continuously evolving in celebration of it's history. We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry missed your question. This you would have to check direct with Hotel. If in Australia phone or email them.Hope this is not too late.Apologies was away OS.
No kitchen facilities but tea/coffee making facilities in all rooms
Parking is at the building opposite the hotel, $18 per night.You will need to book it through the hotel as they will give you a parking card and you will get to park at their reserved lots.
No it doesn't.. memory.. $20 per day
Hi Swooty, Yes of course we will store a suitcase for your family whilst you head out on your adventure! Please let our friendly front desk team know once you check in.
Kind Regards
Amy
"Hotel has a parking arrangement with a nearby parking facility. Access to CBD is very convenient."Read full review
"There are many stairs. Despite thee being elevators room access would still require going up and down stairs which might not suit all guests"Read full review
"Location is very central, car only required for travelling out of town. In-house dining available Weds-Sun, but many dining options nearby."Read full review
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PRICE RANGE
AU$191 - AU$263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure hobart hadleys hotel and apartments, grand accor hadleys hotel
LOCATION
AustraliaTasmaniaGreater HobartHobart
NUMBER OF ROOMS
71
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHADLEY'S ORIENT HOTEL (AU$191) - 2024 Prices & Reviews (Hobart) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hadley's Orient Hotel
Which popular attractions are close to Hadley's Orient Hotel?
Nearby attractions include Hobart's TrikeMania Adventure Tours (0.3 km), Mawson's Huts Replica Museum (0.4 km), and Farm Gate Market (0.3 km).
What are some of the property amenities at Hadley's Orient Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hadley's Orient Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hadley's Orient Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hadley's Orient Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hadley's Orient Hotel?
Conveniently located restaurants include Cultura Espresso Bar & Restaurant, Urban Greek , and Sawak Cafe.
Is Hadley's Orient Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Hobart.
Are any cleaning services offered at Hadley's Orient Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hadley's Orient Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hadley's Orient Hotel?
Many travellers enjoy visiting Runnymede (3.7 km), Constitution Dock (0.4 km), and Cascades Female Factory Historic Site (2.6 km).
Is Hadley's Orient Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.