The Playford - MGallery by Sofitel
2,814 reviews
#5 of 67 Hotels in Adelaide
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120 North Tce, Adelaide, South Australia 5000 Australia
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About
#5 of 67 hotels in Adelaide
Location
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Service
Value
Travellers' Choice
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to Rundle Mall, Adelaide Oval, Adelaide Central Markets, Adelaide Convention Centre and the central business district. Our most recent accolades include 2017 ‘Best Deluxe Accommodation’ at the Australian Hotels Association SA Awards, 2017 ‘Best Restaurant in a Hotel’ at the SA Restaurant and Catering Awards, 2017 ‘Best Luxury Accommodation’ at the South Australian Tourism Awards plus many more.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
279Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
2,814Reviews34Q+A100Room tips
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This review is late coming... we had such a positive experience at the Playford and can't thank the team enough. Professionalism, humour and a can do attitude. I could tell the staff really cared about making the stay for their guests the best possible. Lovely clean room, fresh air an absolute godsend, amazing freshly cooked meals (and flexibility to change to accommodate weird diet needs and fussy children). The team had clearly thought about how to make a stay memorable - just EVERYTHING was excellent. Fingers crossed when the weirdness of Covid eases, we will come back and reminisce and meanwhile have told everyone we know to support this hotel when visiting Adelaide.
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Date of stay: February 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Went into hotel quarantine on arrival into Adelaide and could not have ended up at a better hotel. Room wasn’t the biggest but plenty of room to move around and exercise. Bathroom was large and windows opened. (Rare for a quarantine hotel) There were enough amenities (coffee, tea, milk, dishwashing liquid, detergents etc.) and when I needed anything the reception were quick to bring it up to the room or help. Food was made by the in house chefs and was great. The staff made an effort to have interactive yoga, music and bingo sessions with the guests. Staff were very friendly and tried to make the stay as pleasant as possible.
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Date of stay: February 2021Trip type: Travelled solo
Helpful
Response from Maurits de Graeff, General Manager at The Playford - MGallery by Sofitel
Responded 4 weeks ago
Dear I3913PUmichaelf (Michael), First of all thank you for your great feedback and we have enjoyed your presence at the Playford Hotel. Times are very different at the moment and for our team to help to keep the country safe running the quarantine program is amazing but comes with great responsibilities. Receiving positive feedback keeps the team motivated and trying to improve on our service/ entertainment and food every day. We hope to see you back once we reopen and the first glass of wine is on us. Kind regards Maurits
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I have spent 14 days in this hotel- mandatory travel quarantine. Their team followed all the COVID protocols to a T! The hotel team (front desk, room service, food and beverage, housekeeping), nurses, SA police did a fabulous job in making our stay comfortable, healthy and safe. The management from the day we got off the bus to providing every little details prior to the checkout has been outstanding. Their hospitality is phenomenal. They went above and beyond to ensure that all our requests and requirements are taken care of. I would love to visit this hotel again post-COVID. Highly recommend this place to others.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Maurits de Graeff, General Manager at The Playford - MGallery by Sofitel
Responded 6 Mar 2021
Dear Ami_B927, Thank you so much for the review and we are all very happy to learn you had a great 14 days at the hotel. For us it is a very different way of working and it feels like a big responsibility to make sure that we keep all our guest healthy. I have forwarded your comments to the whole team including the nurses and Sapol. Feedback like yours makes us realise we deliver the right service and keeps us continuing doing our upmost best. We hope indeed to see you back once we are open again for the public. Warm regards, Maurits
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+1
I spent 15 days on a quarancation at The Playford Hotel, and while it most definitely isn’t business as usual, you can tell that at its core, this is a special hotel. Hotel General Manager Maurits de Graeff leads his team with love. You can tell initially just by his demeanour and welcome (and he personally welcomes each bus load of arrivals), and later you see it reflected in every aspect of the hotel’s management. The core team at the hotel clearly work cohesively together and are all kind and generous while applying themselves to deliver a high standard of service in any manner in which they are asked to do so. The room I’ve had the luck to stay in for two weeks is well appointed and of high quality - from the sheets to the furniture to the massive tv, the bathroom, and the thoughtfully placed crockery and glassware. I haven’t wanted for anything. When I asked to upgrade my wifi because I wasn’t getting enough bandwidth for numerous conference calls, they did so graciously and without charge in the end. I also inconveniently asked to leave at 4am and that has also been facilitated graciously. Their food...! Even under quarantine conditions where I’m sure their budget is quite restricted, we’ve been offered delicious fresh food every day. The carefully planned menu is healthy and balanced, and service and kitchen teams go out of their way to make sure your dietary needs are met. The extraneous staff - police men/women and nurses - have been super courteous and kind as well. If you have to be in quarantine in Australia, Adelaide and The Playford Hotel is a wonderful entry point. I’m seriously impressed with this hotel and would definitely return when life resumes a semblance of normality. I encourage you too to be a guest. …
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Date of stay: February 2021Trip type: Travelled solo
2 Helpful votes
Helpful
Response from Maurits de Graeff, General Manager at The Playford - MGallery by Sofitel
Responded 6 Mar 2021
Dear Illka G, Thank you so much for the review and we are all very happy to learn you had a great 15 days at the hotel. For us it is a very different way of working and it feels like a big responsibility to make sure that we keep all our guest healthy. Feedback like yours makes us realize we deliver the right service and keeps us continuing doing our upmost best. We do hope to see you back once we are open again for the public. Warm regards, Maurits
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Thank you so much to the Hotel Staff, Nurses and State Police for contributing to an incredible 2 week, quarantine experience in Room 416. You all had roles to play and you all excelled with professionalism, kindness and adherence to the covid 19 protocols. Much thought had been given and action taken towards my physical, emotional and psychological well-being during this time. I literally sailed through the time enjoying free WiFi movies books puzzles and tourist information. Even though I could tap into the Playford hotel FB activities I had other interests to keep my spirits up. So as I was not allowed out and no one was allowed in my room I managed to keep fit by walking 11 - 12 kilometres a day as well as doing my own dusting, vacuuming, bed making and general tidying. It was wonderful having 3 meals a day bought to the door always a pleasant surprise inside. Thank you once again my experience was truly memorable.…
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Date of stay: November 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Maurits de Graeff, General Manager at The Playford - MGallery by Sofitel
Responded 4 Nov 2020
Dear Susan S, Thank you so much for the great feedback and it was a privilege to take of you and your fellow passengers. We are trying to do our 100% to make sure our guests are doing well and keep them entertained for 14 days. This review gives us more motivation to continue what we are doing. Hope you had a safe last part of your journey and enjoy being back in Australia. Warm regards Maurits
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PRICE RANGE
USD 98 - USD 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel playford adelaide hotel adelaide, sebel playford adelaide, sebel playford hotel adelaide
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
182
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Claim Your Listing Frequently Asked Questions about The Playford - MGallery by Sofitel
Which popular attractions are close to The Playford - MGallery by Sofitel?
Nearby attractions include Unique Opal Mine Pty Ltd (0.4 km), The Rundle Mall Pigs (0.4 km), and Beehive Corner Building (0.3 km).
What are some of the property amenities at The Playford - MGallery by Sofitel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Playford - MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Playford - MGallery by Sofitel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Playford - MGallery by Sofitel?
Yes, parking is available to guests.
What are some restaurants close to The Playford - MGallery by Sofitel?
Conveniently located restaurants include Haigh's, Georges on Waymouth, and Peel Street.
Are there opportunities to exercise at The Playford - MGallery by Sofitel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Playford - MGallery by Sofitel have an airport shuttle?
Yes, The Playford - MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Playford - MGallery by Sofitel located near the city centre?
Yes, it is 0.8 km away from the centre of Adelaide.
Are any cleaning services offered at The Playford - MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Playford - MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.