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All reviewsrundle mallpulteney streetcar park across the roadinteresting buildingapartment buildinglarge fridgeshops restaurantsroom typewithin walking distancebotanic gardensshort walkrooms are spaciousfantastic locationkitchen facilitiesbit datedgreat place to staycentral location
The positive: The manager di generously refund two nights accommodation charges, and the reception staff were reasonably understanding. The negatives: This place is old, our room smelt of chemicals (we did get a room change), the carpets are stained, the beds were uncomfortable, the rooms...More
Response from LaLoftApartments, General Manager at Mansions on PulteneyResponded 17 November 2017
Dear BobAnneholiday, Thank you for your feedback. It is disappointing to read you had such a poor experience, especially as our impression on departure was that you were quite happy. We are proud of the service we provide. Our staff would genuinely try to resolve...More
Credit to the staff that they can keep this rubble going... but to rate this as a 3 1/2 star establishment is a stretch...
Someone has tried to modernize the place at some point, tile paint from Bunnings and an Artline pen and stencil is...More
Response from LaLoftApartments, General Manager at Mansions on PulteneyResponded 2 November 2017
Dear MattHall7, Thank you for your feedback. It is disappointing to read you had such a poor experience. This is not the type of feedback we generally receive from guests. I’m not sure what name your reservation was in. From my inquiries you did not...More
I checked the reviews before booking and noted the complaints about noise. Have to say that we had a serene night without any noise from the road and building works happening around the place. In any case, I think it is unfair to review badly...More
As other reviewers have noted this property is tired. That's not a dealbreaker for me. It's a handy location for my business trips, and the rooms have kitchens which is handy if you are staying for a while. However in the near term I would...More
Stayed at this Hotel for two nights. The reception staff are very good and courtious. The rooms are a different story. The decore is worn out 80s that should have been updated 10 years ago
Carpets in the corridors are thread bare and the rooms...More