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Hotel Grand Chancellor Adelaide on Hindley

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#15 of 58 Hotels in Adelaide
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Hotel Grand Chancellor Adelaide on Hindley
Hotel Grand Chancellor Adelaide on Hindley
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1,642 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Grand Chancellor Adelaide on Hindley
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Showing 1,577: English reviews
Reviewed 9 October 2016 via mobile

For a so called 4 star hotel its very dated the rooms were not clean (dust everywhere) the bath room was dingy... with a shower over the bath... which seemed very old... the foyer is very nice but a big shock when you see the room... i would say its (barely) a 3 star hotel... the car park is very...

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1Thank Tahlia C
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us Tahlia. I am sorry to hear that your visit has not been up to standard on this occasion and will certainly raise the issues you have highlighted above with the appropriate members of our team to ensure there is an improvement.

Perth, Australia
Reviewed 8 October 2016

Ideal location when staying in Adelaide. Rundle Mall is just a few minutes down the same street, is very close to the railway station, trams, buses, cafes, restaurants, convenience stores. Room was very clean and comfortable. Staff were all very helpful. Only negative was the noise and music on the weekend which we could still hear from our room on...

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Thank 54Sophie2016
Auckland
Reviewed 8 October 2016

The room was average and acceptable for a basic Hotel room, however the bathroom was below par. There was a bath with a shower over it with an old-fashioned shower curtain. Surely a hotel of this standard should have proper showers in this day and age, or at least a door over the shower rather than a curtain that can...

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Thank WalkerNZ
Loganholme
Reviewed 7 October 2016

I stayed at the Grand Chancellor on Hindley at a time when Adelaide was in chaos with the weather and subsequent power outages. Under some stress, the ladies that checked me in, answered all my questions and needs during my stay and on departure were absolutely brilliant. Wonderful service is NOT common these days, which shows that the staff (especially...

Review collected in partnership with this hotel
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Thank 568rhettt
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you very much for your review Rhett. I am delighted to hear that you enjoyed your time with us and we were able to make you feel welcome despite the tricky conditions. I will be sure to pass on your praise to the team who I am sure will be very appreciative. We look forward to welcoming you back...

Epping
Reviewed 6 October 2016

Toilets are not clean. Breakfast so poor snd tasteless fir $25 you can buy way better breakfast outside. There is a fight every night on the street at front of the Hotel. It is not safe for women to walk in their own.

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Thank zoranvanjat
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you for taking the time to provide feedback on your stay Zoran and Vanjat. I am sorry to hear that your stay has not lived up to expectation on this occasion and will be sure to pass your comments on to our Executive Housekeeper and Food & Beverage Manager to ensure we are improving.

Whittingham
Reviewed 5 October 2016

Ideal location for shops, cafes and people watching Rundle Mall is a great shopping mall, there are lots of little byways for the cups of coffee and cake, or the late breakfast ,flat white and fruit toast. Would recommend this hotel.

Review collected in partnership with this hotel
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Thank brianmargeryr
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you very much for your review. I am delighted to hear that you enjoyed your time with us and exploring the surrounding area. Look forward to welcoming you back in the near future.

Newcastle, Australia
Reviewed 4 October 2016

A great hotel in a good location with the most amazing staff. We stayed here during the storms that resulted in extended loss of power across SA and cannot speak highly enough of the effort put in by the staff to support their guests during a difficult time. Thank you! I highly recommend this hotel.

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Thank Taffryn
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you very much for taking the time to provide feedback on your recent stay. We are very fortunate to have a wonderfully dedicated team who pulled together exceptionally well in a difficult period to ensure our guests were kept safe and happy. They will be delighted to hear your kind words, thank you very much.

Kathmandu, Nepal
Reviewed 4 October 2016

Stayed here for a business function. Bed was super-comfy, and huge, and the room itself well appointed. There was a shower and bath and the water was very hot. Food at the hotel was also very good (even the vegetarian / vegan options were clearly given thought). A pity it's on the least nice strip of road in Adelaide -...

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Thank David W
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you very much for your review David. I am glad to hear that you enjoyed your Hotel Grand Chancellor experience, with the many developments occurring in the area hopefully should you return the atmosphere will be more to your liking.

Balaklava
Reviewed 4 October 2016

We've stayed here quite a few times lately. It's ideally located right next to Peel St and Leigh St where all the popular wine bars and cafes are. Plus there are now numerous other little laneways and bars to explore. Always friendly and helpful staff. Some rooms are perhaps showing their age a little but always very clean. Considering the...

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Thank travelbug3905
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you very much for your review Jenni, it is always lovely to hear from a happy guest. There is no greater praise for a hotelier than a return visit. We look forward to seeing you next time.

Carlisle North
Reviewed 3 October 2016

All good except for Bed quality - to hard and pillows are rubbish and I dont eat Breakfast there. I leave Hotel to have breakfast. The Hotel though was great to feed patrons during Storm blackout. The hotel is convenient.

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Thank nickcW9661KA
Grand-Chancellor, Front Office Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review

Thank you for your review Nick. I am glad to hear that overall you enjoyed your stay and will certainly look into the areas for improvement you have highlighted. We look forward to welcoming you back again in the future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 208 well appointed rooms. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 

Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Address: 65 Hindley St, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $117 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn
Hotel Grand Chancellor Adelaide On Hindley South Australia
Hotel Style:
#3 Spa Hotel in Adelaide
#15 Luxury Hotel in Adelaide
#22 Business Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Chancellor Adelaide on Hindley staff and other travellers.
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Questions? Get answers from Hotel Grand Chancellor Adelaide on Hindley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“513 was very good. Saturday nights noisy in that area of town. In every room, you can here a faint music from the clubs down the street.”
 of 5 bubbles HeatherF120, 22 Mar 2017 | Read review
“High room away from the street”
 of 5 bubbles Nolikate, 15 Mar 2017 | Read review
“If you want a bathroom with a walk -in shower, do it when you book to be on the safe side.”
 of 5 bubbles frenchcomposer, 14 Mar 2017 | Read review
“Ask for city views higher level, better viewing”
 of 5 bubbles 285kated, 1 Feb 2017 | Read review
“Hotel is downtown so views aren't special -- more high rises.”
 of 5 bubbles StuantonTraveler, 31 Jan 2017 | Read review
5 of 5