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InterContinental Adelaide

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InterContinental Adelaide
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1,610 Reviews from our TripAdvisor Community

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Showing 1,574: English reviews
Adelaide, Australia
Reviewed 6 days ago NEW

The staff on arrival were just lovely; full of personality, very welcoming with big smiles! We thoroughly enjoyed our stay, from arriving to departure. However, I do have a couple of observations about the hotel. My first observation is that the bathrooms in the foyer on ground level are dreadful, and in desperate need of a total renovation to bring...

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Helpful?
2Thank asbaird97
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Asbaird97, We are most grateful for your valuable feedback following your stay at our hotel. Thank you so much for letting us know that you were made to feel welcome and there was always a friendly smile to greet you. You've provided us with some helpful feedback, in particular the Riverside Restaurant service and set up. Thank you for...

Reviewed 1 week ago

Booking and check in were both easy....the staff are friendly and very helpful. Our room was as expected of The Intercontinental...bright, clean, roomy with a nice view. I always appreciate the extra towels in the bathroom, complimentary slippers etc. Drinks in the Atrium Bar were delicious. Dinner at the in house Japanese Shiki Restaurant was superb. The grandchildren enjoyed swimming...

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Thank Granny F
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Granny F, How kind of you to share your wonderful feedback with us following your Easter holiday stay at InterContinental Adelaide. Our team is very pleased you and your grandchildren enjoyed your time in our hotel and we thank you for visiting and allowing us the opportunity to spoil you. We'll certainly pass on your special appreciation to the...

Upminster
Reviewed 1 week ago

The hotel lived up to our high expectations and was stunning inside. The room was almost perfect - a little more clothes storage space might have been useful - with the most fantastic shower in the bathroom. Minor niggle was the very late afternoon housekeeping. Perfectly situated in busy Adelaide it made for an ideal place from which to explore...

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Helpful?
Thank TeraUpminster
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear TeraUpminster, We are very pleased that your recent experience at our hotel was to your expectations and thank you for sharing your feedback. Very happy to note in particular that you were impressed with the shower in your guest bathroom. Thank you again for your valuable comments. Kind regards, Andreas Ludwig General Manager

Reviewed 1 week ago via mobile

Typical IHG... no hot water in shower.. bookings mixed up.. room keys locked out after 3 days instead of 5...rooms in need of paint..shower non operational..fridge not working..20 year old rooms not updated since built.. definetly not 5 star as advertised...moved accross road to playford after 5 days .. rated at 4 1/2 star... 6 star compared to the intercontinental......

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Thank Simon C
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Simon C, Thank you for taking the time to share your feedback concerning your experience at our hotel. We take all comments seriously and note that your stay was not to your expectations. During your visit our team attempted to assist in resolving your concerns and offering their support in trying to extend a positive experience. We are disappointed...

Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed on a recent business trip. Whilst the rooms are a little dated I found the hotel quite good. Room was very spacious, clean and well appointed. The bathroom had a seperate bath and shower and plenty of space. Fully marbled which was nice but the colour a bit bold. Overall the hotel was very quiet which was great for...

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Thank BeamMeUp_Melb
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear BeamMeUp_Melb, Thank you for choosing to visit us at InterContinental Adelaide. We are grateful for your honest feedback and for letting us know the many aspects you enjoyed. Noted in respect to the noise of guest room doors and thank you for highlighting this. Your loyalty is appreciated and we hope to welcome you back on a future occasion....

Melbourne, Australia
Reviewed 1 week ago

My room was on the 5 th floor but still had a lovely view over the river Torrens and the pedestrian bridge to Adelaide OVal. Every staff member was warm and made me feel welcome. The bed was superbly comfortable, the room was well sound proofed. The toilet cistern was a bit noisy being in the wall between the bathroom...

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1Thank Gretafranz
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Gretafranz, Thank you for your candid review of your experience at InterContinental Adelaide. We are very appreciative of your time in sharing your comments and highlighting the areas you found particularly important in aiding in the enjoyment of your visit. Our team looks forward to welcoming you on a future occasion and providing their warm and welcoming attention. Kind...

Hunter Valley, Australia
Reviewed 1 week ago via mobile

Another fantastic InterContinental hotel. Always great service. Room very spacious, the bathroom was bigger than some hotel rooms I have stayed in. Buffet breakfast good and hotel right next door to the casino. Would recommend this hotel if you're in the city.

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Thank Kathryn W
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Kathryn W, Thank you very much for your recommendation of our property and for choosing to stay with us again. Your compliments and kind overview of our hotel is appreciated and we look forward to welcoming you back again soon. Kind regards, Andreas Ludwig General Manager

Brisbane, Australia
Reviewed 1 week ago via mobile

Have given this four stars as was a spacious room ..good spot on Torrens near footbridge to adelaide oval ( for fabulous Adele concert) Service was as good as can be expected considering the very busy time because of Adele and adelaide festival and also fringe festival Room was spotless and view lovely Check in was a bit frustrating as...

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Thank Jennifer L
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Jennifer L, Thank you so much for providing us with your valuable feedback and for allowing us to welcome you recently to our hotel. Your feedback is vital and we are pleased that your overall experience was very enjoyable and you were impressed with the level of service. We appreciate your understanding in respect to the longer than expected...

Reviewed 2 weeks ago

Firstly I would like to start off by saying how great the front of house staff here are. It is refreshing to have a team that even at 11.20pm (when we arrived) they were still smiling. I am a platinum member of the IHG elite program and the receptionist offered me and my girlfriend and upgrade to one of their...

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Thank Jake A
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Jake A, Thank you very much for providing us with feedback following your visit to InterContinental Adelaide and may I also acknowledge your loyalty to IHG as a Platinum Elite Member. I was most interested to read your comments surrounding your arrival experience. Thank you firstly for mentioning the smiling team you encountered on arrival which is exactly the...

Adelaide, Australia
Reviewed 2 weeks ago

We had not made a reservation to stay at The Intercontinental Hotel but a reservation we had made at The Playford Hotel opposite had not been placed by either the hotel itself (waiting to find out) or Expedia! However we ended up here and what a refreshing greeting we received from the young ladies on the Front of House. Their...

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Thank chris w
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Chris W, What a lovely surprise to welcome you to InterContinental Adelaide! We are very happy to have had you stay with us unexpectedly and are grateful for your compliments on the welcoming arrival experience, guestroom and Club Lounge facilities. Please do keep us in mind when next you are visiting Adelaide. Kind regards, Andreas Ludwig General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Positioned exclusively along the banks of the River Torrens, adjacent to the Adelaide Festival Centre, Adelaide Convention Centre and the Casino, InterContinental Adelaide effortlessly blends luxury with comfort. Each of our 367 spacious, well appointed guestrooms offer clean designs and an elegant marble bathroom featuring walk-in shower, separate bath and large vanity area. Specifically designed for the needs of the global traveller, each guestroom offers uninterrupted views across the historic city of Adelaide, high speed internet access and a spacious and ergonomically designed work area. For more than two decades the hotel’s collection of 21 suites have been home to world leaders, heads of state and visiting celebrities from across the globe. To take exclusivity and luxury a level further, our Club InterContinental, located on level 21, offers private lounge access for the most discerning of guests. Enjoy an elegant meal in our signature restaurant, Riverside, or indulge in award-winning Japanese cuisine in Shiki. Both restaurants boast extensive wine lists featuring a selection of award-winning Adelaide wines and rare gems designed to complement your dining experience perfectly. The Atrium Lounge provides an elegant, relaxing atmosphere for afternoon tea, cocktails or late-night drinks. It is the ideal place to unwind on a Friday night, with happy hour from 5:00pm and fantastic live entertainment that continues throughout the weekend. Guests seeking to remain active while they travel may enjoy exclusive use of the InterContinental Health and Fitness Centre, offering full gymnasium, personal training on request and an heated outdoor pool. Our Concierge possess unrivaled knowledgeable about insider-experiences and unique events around Adelaide and are delighted to assist guests in planning an authentic Adelaide experience. Those travelling to Adelaide on business may make full use of the hotel’s high-speed internet and ergonomic in-room working areas, or may seek assistance from the Concierge for access to our premium Business Centre services. ... more   less 

Additional Information about InterContinental Adelaide

Address: North Terrace, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $166 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Adelaide 5*
Number of rooms: 367
Reservation Options:
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Also Known As:
Intercontinental Adelaide Hotel Adelaide
Adelaide Hyatt Regency
Hyatt Adelaide
InterContinental Adelaide South Australia
Hotel Style:
#2 Green Hotel in Adelaide
#5 Romantic Hotel in Adelaide
#5 Family Hotel in Adelaide
#6 Business Hotel in Adelaide
#9 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Adelaide staff and other travellers.
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Questions? Get answers from InterContinental Adelaide staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River side rooms have great view. Room wifi is not free to all the guests, maybe only for certain packages or plans.”
yam7033, 23 Apr 2017 | Read review
“206 or anything overlooking the river”
182kerryh, 22 Apr 2017 | Read review
“High floors that face the river”
TravellerfromSIN, 19 Apr 2017 | Read review
“Rooms on the northern side have fantastic river views”
asbaird97, 18 Apr 2017 | Read review
“Overlook the river”
TeraUpminster, 14 Apr 2017 | Read review
5 of 5