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InterContinental Adelaide, an IHG Hotel

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Room & Suite (601)
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About

#22 of 69 hotels in Adelaide
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
InterContinental Adelaide is the city's leading luxury hotel. Located in the heart of the city, guests can access everything from world-class restaurants and lively bars, to cultural and nature-based experiences. Spacious guest rooms are well-appointed, offering expansive city or river views. Exceptional culinary experiences await at our award-winning restaurants, Riverside Restaurant and Shiki. Experience the height of luxury, personalised service, and elegance at InterContinental Adelaide.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Highchairs available
Paid private parking nearby
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
River View
City View
Languages Spoken
English, French, Chinese, Japanese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
3429Reviews21Q+A100Room tips

Reviews
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Charlie C wrote a review Feb 2024
Oxfordshire, United Kingdom97 contributions124 helpful votes
We stopped here for a night and day, passing through Adelaide between international fights. It is big and not very beautiful, and it is showing some wear in terms of amenities, decor, carpets etc. However, it was comfortable and did exactly what we wanted. There is a nice swimming pool which catches the sun and the breakfast was very good. Nice staff throughout. Great location. I would definelty stay there again if passing through.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 3 weeks ago
Dear 635happytraveller, Thank you for choosing InterContinental Adelaide during your brief stay in the city. We appreciate your feedback regarding our facilities and décor. We're delighted to hear that despite some wear, you found comfort in your accommodations and enjoyed our amenities, including the swimming pool and breakfast offerings. We take great pride in our attentive staff and prime location, and we're thrilled that they contributed positively to your experience. We look forward to welcoming you back should your travels bring you through Adelaide again. Warm regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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crusty_smith wrote a review June 2023
South Australia, Australia144 contributions42 helpful votes
Hotel's Favourite
The bed, the bed, the bed, aaah the bed. So cumfy. Room was very comfortable and clean. Beautiful bathroom with bath and walk in shower. Valet service was exceptional and enough staff available for quick service and attention. Easy check-in and out. Magnificent breakfast, nothing too much trouble, just ask. The price was more than competitive with other hotels in the area. Will try and use this Hotel more.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: High up rooms give wonderful views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 18 June 2023
Dear crusty_smith, Thank you for your exceptional feedback! We are delighted to hear that you thoroughly enjoyed your stay at InterContinental Adelaide. Our dedicated team strives to provide excellent service and attention to our guests, and we are thrilled that you felt well taken care of throughout your visit. We appreciate your compliments on the comfort and cleanliness of our rooms, as well as the beautiful bathroom amenities. It is also wonderful to know that you found our valet service to be exceptional, with quick and attentive assistance from our staff. We are glad that the check-in and check-out process was hassle-free for you. Moreover, we are pleased to hear that you enjoyed our magnificent breakfast and that our team went above and beyond to accommodate your requests. We strive to provide a memorable experience for our guests, and your kind words are truly rewarding. We are thrilled to have exceeded your expectations, and we look forward to welcoming you back to InterContinental Adelaide in the future. Thank you for choosing to stay with us. Kind regards, Josh Davies Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ANNEPAP wrote a review Feb 2024
Adelaide, Australia68 contributions55 helpful votes
From the moment we arrived with the valet (David), front desk staff (Charlene?) and definitely the breakfast team we received excellent service. Extremely helpful, above and beyond. Nothing was too much trouble and made our stay so special! Thankyou! We will definitely be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Breakfast was worth every cent. Lots of variety and lovely and fresh. Great coffee!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 3 weeks ago
Dear Annepap, We are thrilled to hear that your recent stay with us at InterContinental Adelaide exceeded your expectations. It's wonderful to know that our team, including David, Charlene, and our breakfast staff, provided you with exceptional service, going above and beyond to make your stay special. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable experience. Kind regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dannyg555 wrote a review Jan 2024
Melbourne, Australia181 contributions101 helpful votes
We have stayed here n numerous occasions and continue to say it’s an excellent place to stay. Superb location. Lovely staff. Great rooms. We have never had a bad room. The breakfast was great. The bar was a bit problematic this time as there was quite a few rowdy patrons from the cricket crowd. Management needs to think of all patrons. The bar staff were great however in trying circumstances. I’d highly recommend this hotel. It is excellent.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 3 weeks ago
Dear Dannyg555m Thank you for your continued loyalty and for sharing your recent experience with us. We're thrilled to hear that you consistently find our hotel to be an excellent choice with its superb location, lovely staff, and great rooms. Your satisfaction is our top priority, and we're delighted that you've never had a bad room during your stays with us. We apologize for any inconvenience caused by the rowdy patrons in the bar during your recent visit. Please be assured that we take the comfort and enjoyment of all our guests seriously, and we are continuously working to ensure a pleasant atmosphere for everyone. Your kind words about our bar staff despite the circumstances are greatly appreciated. We look forward to welcoming you back on your next visit and thank you for recommending our hotel. Warm regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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darrenjn. wrote a review Jan 2024
Perth, Australia26 contributions22 helpful votes
+1
I have stayed at this hotel at least 5 times previously pre-COVID. Many people claim that the hotel is dated, yes the bathroom is brown and it does need to be refurbished. A number of staff stated that it could be starting mid this year. I certainly look forward to an updated and refurbished hotel. However, the food is always excellent at the hotel. During my stay as an Ambassador member I was upgraded from a Club City View to a Club River View Room. It is a beautiful view of the Torrens. I had access to the Club Lounge which was previously on the 21st floor and is now on the Upper Lobby, the location is far better and the service is still excellent. The breakfast is one that you can order from a menu rather than sitting in trays under a heat lamp. Breakfast was always good and an ample size. Then from 2 until 4pm there was afternoon tea and it was very much like a mini "high tea". At night from 5:30pm was canapes and drinks and there was always plenty to have just as a "meal". With the Club Lounge being on the Upper Lobby it is now next to a kitchen whereas on the 21st floor the food had to be brought up from below. In terms of the room it is always a good size. The bed was super comfortable and I requested a firm pillow which was also fantastic. The room had black out type curtains, which meant you were not awaken by light coming into the room early. Despite being dated all staff whether housekeeping, room service, management or concierege they were always polite and obliging, plus the room and bathroom were always kept very clean and well serviced. When I checked in they asked what time would I like the room serviced? I mentioned around 9am, as I was in the Club Lounge for breakfast. By the time I got back to the room it was done. The staff will go out of their way to ensure a guest has a great stay. Even though the weather was not too hot in Adelaide, I still found it a bit warm in my room. So a fan was brought up to my room and I did use this on a few nights during my stay. They did offer to move me to another room that was possibly cooler. Also, I requested "proper" skim milk in my room rather than the long life milk. Everyday, a jug of skim milk was placed in the fridge. I did not use the gym this time, as I did a lot of walking, however it is very much the same as when I was there in 2019 and is still very well equipment compared to other hotels. Despite the age of the hotel, I would recommend this is the only hotel to stay when in Adelaide. I do always read the reviews here however even though some reviews can be negative, I could not fault the stay. I look forward to returning to the hotel in 2025 during winter. A special thank you to Josh Davies who ensured that all my needs were met at the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Upgrade to a Club room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 3 weeks ago
Dear dmj2019, Thank you for your detailed feedback about your recent stay at InterContinental Adelaide. We're thrilled you enjoyed our food and your room upgrade with a beautiful view. It's great to hear you liked our relocated Club Lounge and found our services excellent. We're glad our team could accommodate your requests promptly and ensure your comfort. Thank you for your loyalty and recommendation. We look forward to welcoming you back in 2025. Best regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neville B wrote a review Jan 2024
Bendigo, Australia9 contributions4 helpful votes
My wife and Myself attended a new year eve function on the Balcony at the Intercontinental hotel Adelaide. At the buffet there was a selection of food including some pastries at the start of the buffet that were clearly marked as vegetarian Gluten Free. A new tray was put on the table and the lady ahead of me confirmed with the Chef that they were vegetarian gluten free. upon starting to eat the pastries my wife queried if they were in fact vegetarian and pastries and passed her partly eaten pie to me. I believe that it was in fact a mini beef pepper pie and not gluten free or vegetarian. I returned to the buffet, and it was clearly marked as vegetarian gluten free. Another diner was querying the chef and he removed the Gluten Free Vegetarian label. She subsequently suffered severe stomach cramps that she believes was caused by ingestion of Gluten. I find that the food provision was unacceptable at a premium event with premium pricing. It is fortunate that she did not end up hospitalized. I believe that the Restuarant needs to do an urgent review on their food handling procedures. This was not just an incorrect label, but also incorrect information provided by staff. I have contacted the Hotel twice and have had no reply..
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 21 Jan 2024
Dear Neville2518, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused during your New Year's Eve celebration. We appreciate your understanding as our Executive Chef has already engaged with you regarding this matter. Your feedback is invaluable, and we assure you that steps are being taken to ensure a seamless and enjoyable experience for our guests in the future. We are committed to delivering the high standards that our guests expect and deserve. Once again, our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you with an improved experience. Kind regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vsjarif wrote a review Jan 2024
Sydney, Australia44 contributions32 helpful votes
This is a 3-star hotel at best. It appears the rooms haven't seen renovation since the building's completion. The experience was unpleasant with a lack of customer service. Throughout our three-day stay, the room remained unclean, and the persistently running toilet was a major inconvenience. The concierge was rarely available, making it nearly impossible to contact room service. Go elsewhere, for the same price you can actually stay in a 5 star in Adelaide city
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Avoid and look elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 21 Jan 2024
Dear Vsjarif, Thank you for taking the time to share your recent experience at InterContinental Adelaide. We sincerely apologize for falling short of your expectations. It's disheartening to learn that your stay did not meet the high standards we aim to provide. We appreciate your candid feedback regarding the room condition and the challenges you faced with cleanliness and the running toilet. This is certainly not reflective of the service we strive to deliver. Please be assured that we are addressing these issues with our housekeeping and maintenance teams to prevent a recurrence. We regret any inconvenience caused by the limited availability of our concierge and the difficulty in reaching room service. Your concerns are noted, and we are actively working on improving these aspects of our service to enhance the overall guest experience. We understand your disappointment and hope you might consider giving us another opportunity to restore your faith in our hotel. Should you choose to return, please contact us directly, and we will ensure your stay exceeds expectations. Thank you again for bringing these matters to our attention. Warm regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip E wrote a review Dec 2023
Adelaide Australia65 contributions90 helpful votes
The Adelaide Intercontinental is owned by aThai conglomerate. That's why there's a Thai flag flying out the front. IHG do the management, so you can expect good things. We were there for Christmas. The staff made sure there was a happy mood. The hotel was decorated beautifully. The weather was cold so we spent a lot of time in the club lounge. That's designed as a main room with a few small ,private seating nooks. The food and drink offerings are equal to any club lounge in this price range, anywhere. Bikesh and Ray make sure everyone is made to feel welcome, and spend time chatting to all the customers. This makes for a happy, cheerful Christmas atmosphere. The lounge was at full capacity as expected at Christmas. Something I noticed is how Bikesh and Ray assisted the difficult solo customer who wanted things put on her table just so, and wanted to change tables often etc. They were kind and helpful to her demands. I was with my elderly disabled partner. He was made to feel cared for and special. The party groups were well served and contributed to the joyous atmosphere. The drinks and food options are listed on a quality looking menu, so it is easy to know what's available. Drinks are served to your table. Food is a mix of being served and serve yourself. It is all top quality, equal to any club lounge we've used in other places in Australia, Japan, Thailand and Europe.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: All rooms are good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 26 Dec 2023
Dear philipe92, Thank you for taking the time to share your delightful experience at InterContinental Adelaide during the Christmas season. We are thrilled to hear that you enjoyed the festive ambiance created by our dedicated staff and the hotel. It warms our hearts to know that you found solace in the inviting atmosphere of our club lounge. Your recognition of Bikash and Ray's efforts to ensure everyone felt welcome, especially in managing special requests with grace, is truly appreciated. We understand the importance of creating a cheerful Christmas atmosphere, and we are pleased to have contributed to your joyful celebrations. It is heartening to hear that your partner felt cared for and special during your stay. Our team strives to provide personalized and attentive service to all our guests, and we are delighted that we could make a positive impact on your experience. We value your detailed feedback on the food and drink offerings in the club lounge. It is gratifying to know that you found the options comparable to those in various locations around the world. We take pride in maintaining high standards, and your acknowledgment of the quality of service and offerings reaffirms our commitment to excellence. We look forward to welcoming you back to InterContinental Adelaide for more memorable experiences in the future. Warm regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomad32628120096 wrote a review Dec 2023
2 contributions2 helpful votes
Staff in the Riverside Restaurant for the whole week (in particular Fri night were extremely helpful and service was excellent. I have been to a number of IHG location, globally and the friendliness at this site was one of the best. Happy Christmas and a Happy New Year to you all.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: If you are after some local information they will find it for you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 11 Dec 2023
Dear Nomad32628120096, Thank you so much for taking the time to share your positive experience at InterContinental Adelaide. We're delighted to hear that the staff at Riverside Restaurant provided you with extremely helpful and excellent service throughout the week. It's heartening to know that our team's friendliness stood out, and we truly appreciate your kind words. Wishing you a joyous Christmas and a Happy New Year as well! Best regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Damon S wrote a review Dec 2023
2 contributions
Good location. Lovely staff. Rooms needs a refresh. Buffet breakfast was great, with plenty of options including good gluten free options. Overall i'd give a score of 6.5 out of 10, with marks lost due to condition of room.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Adelaide, Owner at InterContinental Adelaide, an IHG Hotel
Responded 11 Dec 2023
Dear damons149, Thank you for choosing InterContinental Adelaide for your recent stay, and for taking the time to share your feedback. We're delighted to hear that you appreciated our convenient location and the warmth of our staff. It's great to know that our buffet breakfast, especially the gluten-free options, left a positive impression. Your insights regarding the room condition are valuable to us, and we sincerely apologize for any inconvenience caused. We're committed to continuous improvement, and your comments will guide us in enhancing the overall guest experience. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Best regards, Josh Davies InterContinental Adelaide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$198 - AU$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental adelaide hotel adelaide, adelaide hyatt regency, hyatt adelaide
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
367
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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INTERCONTINENTAL ADELAIDE, AN IHG HOTEL (AU$198): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about InterContinental Adelaide, an IHG Hotel
Which popular attractions are close to InterContinental Adelaide, an IHG Hotel?
Nearby attractions include Adelaide Oval (0.5 km), Unique Opal Mine Pty Ltd (0.4 km), and The Rundle Mall Pigs (0.4 km).
What are some of the property amenities at InterContinental Adelaide, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Adelaide, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Adelaide, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Adelaide, an IHG Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to InterContinental Adelaide, an IHG Hotel?
Conveniently located restaurants include Haigh's, Peel Street, and Shiki.
Are there opportunities to exercise at InterContinental Adelaide, an IHG Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does InterContinental Adelaide, an IHG Hotel have airport transportation?
Yes, InterContinental Adelaide, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Adelaide, an IHG Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Adelaide.
Are any cleaning services offered at InterContinental Adelaide, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Adelaide, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.