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Crowne Plaza Adelaide

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1,489 Reviews from our TripAdvisor Community

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Showing 1,441: English reviews
Adelaide
Reviewed 24 July 2015 via mobile

I have stayed at many hotels around the world and found that the Crowne Plaza did not deliver on its 5 star price. Service was lacking in most areas other than the check in which was warm and friendly and very efficient. ( check in Saturday 18/7/15 late afternoon). The room was comfortable but basic and the decor boring and...

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Helpful?
Thank ktlenon
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear ktlenon, Thank you for taking the time to share your feedback and I am very sorry that your stay was somewhat disappointing. I am certainly concerned with the issues you raised as these are not up to the standard we would expect to deliver. I have shared your concerns with the relevant team members and we will work towards...

Brisbane, Australia
Reviewed 19 July 2015 via mobile

Great hotel for business. Rooms were clean and well appointed. The restaurant and bar downstairs is great. Good was exceptional for dinner and the breakfast buffet was hot and well stocked. Nothing was a problem for the staff and we felt very welcomed.

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Helpful?
Thank Muffin1981
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Muffin1981, It is lovely to hear that you enjoyed your stay and were able to make the most of the restaurant and bar, I will pass on your kind words to the team. Thank you for taking the time to share your feedback. Have a great week ahead and hopefully you can visit us again soon. Kind regards Linda

Melbourne
Reviewed 18 July 2015

Check in was super fast at a peak hour. To add to this, the young lady recognised how unwell I was and sent a pot of camomile tea to my room, extremely tentative and very thoughtful. Room was a good size, balcony and a large bath. Comfortable bed and pillow menu. Sleep quality was excellent with black out blinds and...

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Helpful?
1Thank Tez99
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Tez99 (Terrie), Thank you so much for making the effort to share your feedback and I am so pleased you enjoyed your first stay with us, I hope it is the first of many. I really appreciate you recognising the kindness of Ally who organised the tea for you, we are very fortunate to have genuinely caring people on...

Highlands Ranch, Colorado
Reviewed 16 July 2015

We spent our last night in Australia at this hotel. We had an awesome trip, and this was a great place to end our trip! From the moment the taxi dropped us off at the Front Door, the bellmen were hustling to get our bags to our room and provide anything we needed! The location is very near the Rundell...

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Helpful?
Thank TheTedBaker
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

The TedBaker, I am so pleased we were able to make the last night of your trip a good one. It is great you enjoyed your time in Australia and I do hope if you come back you can spend a bit more time in Adelaide...and of course stay with us! Thank you for taking the time to share your...

Tasmania
Reviewed 14 July 2015 via mobile

This is a great hotel with great facilities. The sauna was good, restaurant very good and the room was clean and well set out. What was a bit disappointing was the claims on checking in that getting a balcony room was really lucky. Lucky to get a view of the building next door! You could see a view if you...

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Helpful?
Thank Stevokid
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Stevokid, I really appreciate you taking the time to share your feedback and will certainly look into how the room type you were given was presented. I am glad that you enjoyed the other aspects of your stay and will share your feedback with the team. Have a lovely weekend. Kind regards Linda

australia
Reviewed 14 July 2015

I needed to ring several hotels in Adelaide to help find a room suitable for my family of 4. Most of the other hotels I called told me that they were unable to assist or tried to encourage me to book 2 rooms. The Crowne Plaza were very helpful and happy to accommodate myself, my husband and our 2 young...

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Helpful?
Thank jojoooshka
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear jojoooshka, It is so nice to receive such positive feedback and I know both Simon and Ric will really appreciate you acknowledging them.. They are fantastic and we are very lucky to have them both. We really like having families stay with us and our rooms with 2 double beds certainly do cater for families with small children without...

South Australia, Australia
Reviewed 14 July 2015

I've stayed at the Crowne Plaza frequently, and thought it was time for a new review. Checked in at around 9pm, and was offered a late checkout at 2pm if I wanted. Sadly declined as had jobs to do in the morning. Normally I would valet park, but this trip it was easy to take advantage of the car parking...

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Helpful?
Thank jmadl
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear jmadl, Thank you for continuing to choose us when you are staying in Adelaide and I am so glad you still think we are excellent! Our Maintenance team has done an excellent job of keeping the hotel in great condition and I know they will really appreciate your comments. They are often overlooked for the great job they do....

Townsville, Australia
Reviewed 13 July 2015

This hotel has a great location with Rundle Mall and all the interesting places on North Terrace within walking distance. Hence it was easy to catch a tram to Glenelg and our hotel was also on the bus pick-up route for day tours around Adelaide and its hinterland. The hotel itself has all the amenities you want from a gym...

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Helpful?
Thank SrRos
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear SrRos, Thank you so much for your lovely feedback and acknowledging Ric, Hope and Nicole - they are all stars in our eyes too! I am so glad you got to get out and about in Adelaide despite the cold weather we have been having...I am sure you are now enjoying the beautiful Townsville climate (if you are back...

Reviewed 11 July 2015 via mobile

Stayed here for 1 night from Melbourne , was impressed from the minute I got out of the taxi with the place and staff , from the greeting at the cab to the check in was very welcoming . Offered a 2 pm check out and free newspaper in morning after becoming a "free" member. The facilities where excellent (pool...

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Helpful?
Thank Rachel M
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Rachel M, It is so lovely to know that you enjoyed your first stay with us, I hope it is the first of many! I really appreciate you taking the time to share your experience and recommending us to others. Have a lovely weekend. Kind regards Linda

Sydney, Australia
Reviewed 9 July 2015 via mobile

Stayed here as two couples. For Adelaide this place is central and nice. The room looked onto a car park so there is no view. The service was friendly (though when we asked the receptionist what to do she said nothing really and that Adelaide is quite boring...) All and all it was a nice stay - nothing fancy or...

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Helpful?
1Thank alysha4
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear alysha4, I am very pleased you found our central location and nice. Our Deluxe rooms have a beautiful view so if you are visiting Adelaide again please ask the team about these rooms, they have great baths too. I must apologise if the receptionist you spoke to was less than enthusiastic about Adelaide (hopefully it was just a badly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Relax in the refreshingly modern surrounds of Crowne Plaza Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Redsalt Restaurant and Bar. Designed to please in so many ways, the multi award-winning IHG Rewards Club delivers ongoing value and real benefits including free Internet, and extended checkout times. From the moment you arrive, everything we offer and everything we do is designed to support your comfort and pleasure. Crowne Plaza Adelaide. Where contemporary style meets urban convenience. ... more   less 

Additional Information about Crowne Plaza Adelaide

Address: 16 Hindmarsh Sq, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $115 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Adelaide 4.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide
Crowne Plaza Adelaide South Australia
Hotel Style:
#1 Spa Hotel in Adelaide
#1 Green Hotel in Adelaide
#4 Family Hotel in Adelaide
#4 Romantic Hotel in Adelaide
#4 Business Hotel in Adelaide
#7 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Adelaide staff and other travellers.
18 questions
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20 days ago
Croydon, Australia
24 days ago
Whyalla, Australia
1 month ago
Sydney

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Questions? Get answers from Crowne Plaza Adelaide staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony room overlooking Hindmarsh Square”
 of 5 bubbles colm1, 21 Jan 2017 | Read review
“Balcony on south side if you want a good view of city lights.”
 of 5 bubbles 772karenm772, 21 Jan 2017 | Read review
“Have a look at what types of rooms are available to suit you.”
 of 5 bubbles MsMSydney, 16 Jan 2017 | Read review
“We stayed in a room close to the lifts (I was on crutches) we were not disturbed by noise at all.”
 of 5 bubbles beccim2014, 16 Jan 2017 | Read review
“Ask for city views if you dont want to looking at the wall of a carpark.”
 of 5 bubbles peterbC6232SQ, 10 Jan 2017 | Read review
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