We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Pullman Adelaide

16 Hindmarsh Square, Adelaide, South Australia 5000 Australia
avatar-imageavatar-imageavatar-image
Traveller (735)
Room & Suite (431)
Dining (69)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#15 of 69 hotels in Adelaide
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Relax in the refreshingly modern surrounds of Pullman Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Salt Restaurant and Bar.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Nightclub / DJ
Car hire
Business Centre with Internet Access
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Iron
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
2,361Reviews29Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,176
  • 910
  • 187
  • 57
  • 31
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Josie wrote a review 9 Apr
Sydney, Australia177 contributions31 helpful votes
We stayed at the Pullman Adelaide in 2 x superior rooms for 5 nights over Christmas with my sister and her family. This hotel is in the best location. It's so close to everything in the city! 2 min walk to Rundle Mall, 10 min walk to the Art Gallery of SA and approx. 15 min walk to Adelaide Botanic Gardens. This was so good for us as we love to walk and explore. From the moment we pulled up in our car to the moment we checked out, everything about the Pullman Adelaide was amazing. The best part of the hotel though was the staff. I don't think I have ever experienced such outstanding service. Everyone was so friendly and helpful. Our rooms were clean and comfortable with great facilities and a nice view of the city. We chose the self parking option in a secure undercover car park just a few mins walk away from the hotel. It was so easy and convenient. We just purchased self park tickets from the hotel reception when we checked in. If you have a chance try the Salt Bar and Lounge. Relaxing atmosphere, well made cocktails and outstanding service... yet again. I highly recommend this hotel for anyone visiting Adelaide. We will definitely be back!
Read more
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 2 days ago
JosieLW Thank you for your kind words with regards to your stay with us over Christmas, All the team will be thrilled to read that they made a real difference to your experience and I am pleased to read that you enjoyed our new look Restaurant and Bar, although I do agree, its that staff that truly make it. I hope to see you again real soon. Yours Sincerely, Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Rachael Goh wrote a review Mar 2024
Sydney, Australia176 contributions21 helpful votes
Customer service was really good, clean and extremely convenient just right at the city centre and all walk distance to restaurants and shopping. Will definitely come back again next year😍 We highly recommend this place, especially if you don't have a car.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
DirckZadeh wrote a review Mar 2024
Amsterdam, The Netherlands104 contributions18 helpful votes
Really impressed by this hotel. First of all the staff is amazing. But the rooms and all the service you get is perfect especially for the price you pau. Really good value for money. Rooms are clean, open shower in room is spacious and the beds are really comfy. All in all a perfect choice. We should have stayed longer.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 3 weeks ago
DirckZadeh Thank you for your review, it is really encouraging for the team to read such positive feedback and we do hope we can welcome you back again in the future. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Evalen T wrote a review Feb 2024
1 contribution
I had stayed at this hotel for 6 nights.First time i stay at Pullman and also the last time even the Accor brand.It's such an disappointing stay. To be fair the room is quite standard city hotel neat and clean but my last 3 nights stay my room got changed the bathroom has a very discusting smell. The reason why i don't recommend this hotel. 1.Can't use Union Pay.I had walked nearly 1km to find the ATM to get the cash for the deposit. 2.The front desk staffs lack of communication.I booked 3 nights at the beginning and then i extended another 3 nights with my travel agent.At first the Male staff said i can stay in the same room even thought my second booking the room type is lower level and they renewed my card till my departure date also.But on my 3rd day they asked me to change the room on my way out for my excursion.They even didn't inform me earlier.And i said your colleague said i can stay in the same room But the from desk in charge was quite unfriendly to me.I was so angry but i don't want to argue with her.Then i said i want to see your GM.That lady made me wait more than 30mins in the lobby and then came to tell me their GM wasn't there.She should of told me 30mins ago. 3.With my 2 booking i have $200USD creait.I have only use around 70AUD at the first day.Later on i was a bit busy i didn't have the chance to use it.On the 3rd day the front desk people told me my first $100USD is expired already i couldn't use it anymore and then because my second booking is extended so i would not entitle for $100USD again.Because of i had sent an email to complain my situation to their GM.After like 3 days she replied she told me i still entitle of my credit i can use it during my stay.Oh wow im departing on the next day.I can't eat like nearly $200AUD alone in your restaurant!I request that i can use my credit for the airport transfer but never get the reply. 4.The breakfast of this hotel is not bad actually but when i dine in the restaurant because of the busy operation so i've been seated on a used table.Which i understand and i don't mind.But the waitress wiped all the bread crumbles and leftover food directly on the floor.I was really shock at that moment.I start to doubt about the hygiene of the hotel. But however if i travel to Adelaide again will definitely not stay in this hotel again.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Location is great.But the service is not so good.People who work in this hotel are not so friendly
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 6 Feb 2024
evalent2024 Thank you for your review and please accept my apologies for the confusion that has been caused around your bookings. Unfortunately as the hotel was fully booked, yes you had to move rooms. The reason for this is that you made two separate bookings under two separate names in two different room types. This we were not made aware of until you arrived and the hotel had limited ability to change this due to your travel agent making the bookings on your behalf. This was explained to you on your arrival for your first booking. Please accept our apologies that this did not meet your needs. I am pleased to see that you were still able to receive your credits for both bookings, this normally is not available in two consecutive bookings however as they were under two names, this was agreed to by the team at the time. Our recollection of the events of your booking are a little different as I have been advised that we did inform you at the time of changing rooms that your credit was available. However we need to ensure that this is clear and concise at the time so that you do not go through your stay unaware. Thank you once again for your honest feedback, it is valuable to us and we will use it for future stays an please accept my apologies that I was not available at the time of your enquiry. Yours Sincerely Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GARY C wrote a review Jan 2024
Dubai, United Arab Emirates14 contributions10 helpful votes
The staff at this hotel were so impressive from the concierge to the receptionists, all went out of their way to help on a number of occasions, and all took the time to have a chat, well done, keep it up. The rooms were adequate and clean and the pool a little on the small side considering the number of rooms.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 21 Jan 2024
X1780Ogaryc Thank you for your kind review here on Trip advisor and we are pleased to read that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
emma0livia87 wrote a review Jan 2024
Adelaide, Australia1 contribution
We stayed twice this month due to our ceiling coming down in the storm and needing to be repaired. The service we received was the best I've ever had. Nothing was ever too much or a problem. They went above and beyond to help and make sure we were comfortable and felt at home.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 21 Jan 2024
emmaOlivia87 Thank you for your review here on Trip Advisor with regards to your stay with us. We are thrilled to read that you enjoyed your stay. We do hope your roof is repaired soon. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nancy S wrote a review Jan 2024
1 contribution
+1
There are not enough positive things to say about this fabulous hotel. A perfect location close to everything. Great beds, good sized rooms and awesome facilities. The best thing about this hotel however, is the truly magnificent staff. A special call out to Boman in the Executive Lounge and Dave and the Concierge team, but all staff were professional, but warm and friendly! My sister and I could not have had a better stay!!
Read more
Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 14 Jan 2024
R9728CBnancys Thank you for taking the time to review your stay with us. Boman and Dave will be excited to receive such positive feedback and we hope we can welcome you and your sister back to the Pullman and in the near future. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
JoeKe wrote a review Jan 2024
Frankfurt, Germany81 contributions32 helpful votes
Hotel was good and sparkling clean. Breakfast was amazing with a lot of variety. Room big and spacious. Special thanks to Christophe with who had great tips on where to eat and what to do. The doors on the bathroom were broken, same as shower handle and even the light switch. I reported this and only the handle was fixed. I think all that was poorly handled.
Read more
Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 14 Jan 2024
josipke Thank you for your kind review and I will be sure to pass on your comments to Christophe, he will be thrilled to read that you enjoyed the service he provided. Please accept our apologies regarding the broken items, that is highly unusual and I will follow up personally to see why this was missed. Thank you once again and we hope we can welcome you back to Pullman in the near future. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
AussieHolidays wrote a review Dec 2023
Australia366 contributions681 helpful votes
We recently had a four nights stay in a room with a partial view of the nearby park. This hotel is in a fabulous location, at the start of the Rundle Mall. Self parking is available at a multistorey car park next door to the hotel. The car park pass was useful as it allowed multiple entries and exits during the day, at no additional cost. The room was a moderate size with its most redeeming feature being the extraordinarily comfortable bed and pillows. Hotel service was adequate, but somewhat disinterested. The room was quiet, with the heating and cooling working very well. The bathroom was well laid out and serviceable. We utilised the gymnasium and the pool, both of which were fine. We didn’t utilise the on-site restaurant, but the hotel is surrounded by eating and drinking options. In summary, this is an adequate business class hotel, worthy of consideration at the right price point.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: The self parking option is convenient and worthwhile.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 14 Jan 2024
AussieHolidays Thank you for taking the time to review your stay with us and we hope to welcome you back in the near future. Yours Sincerely Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Oz_Bloke169 wrote a review Dec 2023
Melbourne, Australia181 contributions45 helpful votes
Stayed one week, received complimentary room upgrade. Staff were excellent! Extra fresh milk and hot chocolate each night. Room was very comfortable with a writing desk, large bathroom and comfy king bed. Hotel is located close to Rundle St mall in the shopping district.
Read more
Date of stay: January 2023Trip type: Travelled solo
Room Tip: Parking available on site
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Llewellyn Wyeth, General Manager at Pullman Adelaide
Responded 20 Dec 2023
Oz_Bloke169 Thank you for your review and we are pleased to read that you enjoyed your stay with us. We hope we can welcome you back again soon. Kind Regards Llewellyn Wyeth General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Adelaide area.
PRICE RANGE
AU$199 - AU$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza adelaide hotel adelaide
FORMERLY KNOWN AS
Crowne Plaza Adelaide
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
308
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PULLMAN ADELAIDE (AU$199): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Pullman Adelaide
Which popular attractions are close to Pullman Adelaide?
Nearby attractions include Escape Hunt Adelaide (0.2 km), Adventure Rooms Adelaide (0.4 km), and State Library of South Australia (0.5 km).
What are some of the property amenities at Pullman Adelaide?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Pullman Adelaide?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Adelaide?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Pullman Adelaide?
Yes, a parking garage is available to guests.
What are some restaurants close to Pullman Adelaide?
Conveniently located restaurants include Soi 38, B'Churrasco Adelaide, and Jasmin Indian Restaurant.
Are there opportunities to exercise at Pullman Adelaide?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Pullman Adelaide located near the city centre?
Yes, it is 0.7 km away from the centre of Adelaide.
Are any cleaning services offered at Pullman Adelaide?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Adelaide offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pullman Adelaide?
Many travellers enjoy visiting Adelaide Oval (1.2 km), Carrick Hill (6.6 km), and General Post Office (0.8 km).