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One&Only Hayman Island

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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One&Only Hayman Island
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921 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Reviewed 14 March 2015 via mobile

I could moan about the helicopter booking not being made by the reservation am desk when I phoned them. I could complain about the lack of management of the staff and that it appears to be run by inexperienced interns from all over the world working hard to impress but I will not. These things happen. It does need senior...

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Helpful?
1Thank Michaelmith
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your detailed review. I am glad to hear you thought of your time with us as a “once in a lifetime experience” however I do hope we will have the opportunity to welcome you back in the near future. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Reviewed 12 March 2015

My husband and I have just returned from Hayman after enjoying a beautiful 5 night stay in a Lagoon view room. The experience commenced with a fabulous transfer on board "Pure Adrenaline"- great service, bubbly and canapés. We were shown to our room- beautifully appointed, great view of lagoon, Aquazure pool area, and the ocean. This pool area is- in...

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Helpful?
Thank MazzyAnt
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your lovely feedback. It is great to hear that you had an enjoyable stay with us and were impressed by our friendly staff. I look forward to welcoming you and your family back to our private island resort very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

sydney
Reviewed 11 March 2015 via mobile

This is definitely a special occasion destination . The experience starts as you get off the plane . You are met as soon as you come out of the airport and escorted to the beautiful transfer boat . Your luggage is collected from the airport for you and all you have to worry about is what drink you would like...

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Helpful?
1Thank yebziSydney
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb review. From the dining to activities to your arrival experience, it sounds like you had a fantastic stay with us. I am very happy to hear you were able to experience an Under the Stars dinner – it is truly an unforgettable way to spend an evening in paradise. Looking forward to your next arrival....

Brisbane, Queensland, Australia
Reviewed 11 March 2015

Stayed for 4 nights last year as the resort had re opened just a couple of months after a major renovation. The experience starts when you get from Hamilton to Hayman on board the One and Only boat. Once on the Island - you have a 4 restaurants to choose from for dinner - prices were not as expensive as...

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Helpful?
1Thank Carolina C
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your great feedback. I am happy to hear you had the opportunity to enjoy the jet ski adventure – this is one of the best and certainly most adventurous ways to explore the beautiful surrounds. I hope to welcome you and your family back soon for another fantastic holiday with us. If you’d like to contact me...

Melbourne
Reviewed 10 March 2015

Thank you so much to the entire team at the One&Only Hayman Island for the best 4 day getaway ever.. I booked the long weekend away as a surprise birthday gift for my husband and you really helped him celebrate his 30th in the best way! Before I initially booked the One&Only I read the reviews and was pretty content...

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4Thank TeKay520
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for you fantastic feedback. I am so glad to hear that your husband’s birthday weekend exceeded all your expectations and you had such a memorable stay with us. I look forward to welcoming you and your family again very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Miami Beach, Florida
Reviewed 5 March 2015

My wife and I visited Hayman Island and fell in love with the location. We booked a beach front villa with a pool. The room was fabulous. We had a butler who was good and enjoyed the breakfast buffet each morning. The island itself is amazing and the activities they offer are amazing! From helicopter charters to diving on the...

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11Thank prouss134439
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your review. I am glad you had such a lovely time at our resort. I appreciate your feedback in regards to your dining experiences, and please note this will certainly be taken into account. I do hope we have the opportunity to host you again soon. If you’d like to contact me directly, please feel free to...

Brisbane, Australia
Reviewed 3 March 2015

I cannot give this place a good enough rap!!! The quality and service is second to none. We were met at Airlie Beach by a luxurious yacht, served champagne and h'or dourves and special attention to the kids. We arrived on the island and were met by our own personal concierge, taken to our luxurious accommodation. The highlight though was...

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Helpful?
4Thank YoYo1968
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb review - it sounds like you had a fantastic time with us. It’s great to hear your thoughts on our KidsOnly club and that your kids really enjoyed their time there. Looking forward to your next visit. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Arnold, Maryland
Reviewed 3 March 2015

Before booking our trip to the One and Only Hayman Island Feb. 23-26, we read a lot of the negative reviews and our experience was totally the opposite. This is an amazing resort from the moment you are picked up from the airport on the private luxury yacht, to checkin to a beautiful room, to the helpful and positive staff...

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Helpful?
2Thank Beth P
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your lovely feedback. I am very glad to hear that the resort exceeded your expectations and I look forward to welcoming you back very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Mumbai (Bombay), India
Reviewed 2 March 2015

I would highly recommend this to anybody who wants to have a nice relaxed luxurious holiday. Everything about this place is fantastic right from when you come out of the plane. Everything here is on the expensive side but I though it was worth it. The rooms are top class, the staff is extremely friendly and polite, the spa serves...

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Helpful?
Thank AnkPod
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb feedback. It is really great to hear that you enjoyed your recent stay with us. I appreciate your note in regards to vegetarian options – thank you for providing that input. I look forward to welcoming you again shortly. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

surfers paradise
Reviewed 1 March 2015

Me and my partner Ben decided wed go all out for a trip to hayman Island knowing about the revamp! i must say, id do it over again! We opted for the seaplane transfer, the views of that water my god, stunning doesnt cover it! landing was smooth and our walk to the reception was breezy. I cant remember the...

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Helpful?
1Thank melikegc
Guenter G, General Manager at One&Only Hayman Island, responded to this review

A seaplane arrival is unlike anything else – I’m so glad you had that unforgettable experience. It sounds like you had a fantastic stay and I can’t wait to welcome you and your partner again to our private island. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: $758 - $2,300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hotwire, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your One&Only Hayman Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
One&Only Hayman Island Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
45 questions
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Questions? Get answers from One&Only Hayman Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large suite, close to the lagoon.”
CTreviewers, 19 Apr 2017 | Read review
“The Poolside suites are great. Ask for the rooms at the end of the building. You won't hear anything except the wind and the birds.”
JDBSYD, 10 Apr 2017 | Read review
“Higher floors have sea views”
Sandy56Melbourne, 10 Apr 2017 | Read review
“All rooms as far as i could tell face the ocean.”
SamT2121, 6 Apr 2017 | Read review
“Sadly I am not sure if you can stay anymore”
TraceyLea2013, 29 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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