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Message from TripAdvisor:
This place is temporarily closed due to a natural disaster.

One&Only Hayman Island

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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One&Only Hayman Island
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921 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Savannah, Georgia
Reviewed 12 April 2015 via mobile

Spent 4 days at O&O. Very expensive and a long trip to get there so expectations should be very high. Positives- + Transfer from airport is excellent. Hand over your baggage claim checks at the O&O desk at yhe airport and your bags appear in your room later. +Setting, grounds, pools and views are amazing. It seems strange hearing no...

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3Thank Sicnarfer
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your comprehensive feedback. I am glad you enjoyed the resort’s setting and views, however it is disappointing to hear some of your concerns regarding your stay. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

vic
Reviewed 8 April 2015 via mobile

Very disappointing experience... We are currently into our forth day stay of seven nights at Hayman Island, we picked this hotel for our family holiday after previously staying here when they opened six months ago. In every area the hotel is not up to the One & Only standard, our first impression when arriving at the hotel was how it...

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1Thank mshore
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. It is disappointing to hear your recent stay with us was less than perfect. I would appreciate the opportunity to speak with you directly, if you could please email me at general.manager@oneandonlyhaymanisland.com.

London, United Kingdom
Reviewed 7 April 2015

I could only afford one night here but it was worth every single penny. Transferred by helicopter to the resort and greeted by Sunny who took care of me the whole stay, kindly I was offered an early check in and late check out with no fuss. The resort is perfect for a honeymoon location, however even though I was...

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Helpful?
Thank Emily B
Guenter G, General Manager at One&Only Hayman Island, responded to this review

A helicopter arrival is unlike anything else – I’m so glad you enjoyed such an unforgettable experience. Its sounds like you had a fantastic time with us and I hope we have the opportunity to welcome you back soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Reviewed 6 April 2015

We spent a week in the resort during New Years 14/15 and were amazed by the resort and the surroundings but unfortunately the service we received during our stay did not live up to expectations considering the price we had to pay for the stay. Despite wonderful rooms, great pool area etc. it was overshadowed by meals taking too long,...

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Helpful?
2Thank jessicaa194
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. I am glad to hear you enjoyed the beauty of the resort, however I would appreciate the opportunity to speak with you regarding some of your concerns. If you could kindly email me at general.manager@oneandonlyhaymanisland.com.

Tel Aviv, Israel
Reviewed 6 April 2015

The landscape is fantastic. The services are poor. The staff are mostly short time traveling kids. The restaurants provide average food with prices like: steak 160$, sea food plate for couple 360$. They do not stand to that price standard. Not a place to recommend and any luxury resort in Thailand will provide same landscape with better service at 30%...

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2Thank Amnon M
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your review. It is disappointing to hear that your recent stay with us was less than perfect. I would very much appreciate the opportunity to speak with you directly, if you could please email me at general.manager@oneandonlyhaymanisland.com.

Sydney
Reviewed 4 April 2015

We stayed at the One & Only for 4x nights. The resort is absolutely gorgeous. Everything is really pretty and while we were there, and really peaceful. There are two pools, and both are magnificent. Ideally, you need to book activities and restaurants in advance. We didn't know this so most of the activities were booked out by the time...

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4Thank Skipper84
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your comprehensive review. While I am happy to hear you would visit us again, I do appreciate you pointing out some of the areas you felt were less than perfect. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Sydney, Australia
Reviewed 3 April 2015

Got married on Hayman Island 10 years ago so we decided to go back for our anniversary with our kids. From the moment we left Hamilton island we were pampered. Incredible service, amazing new pool area, beautiful room! It was the first time we felt comfortable leaving our kids in a kids club which was fantastic!!!! Congratulations on a spectacular...

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Thank Patty Z
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your superb review. I am so glad to hear that you had such a memorable stay with us for your anniversary. I look forward to welcoming you and your family back to our private island resort very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Sydney, Australia
Reviewed 2 April 2015 via mobile

This was our third visit to Hayman, first since the hotel was renovated, and what a make over, love everything about the place, hotel, island, decor and esp the launch ( luxury ) boat , we stayed in a pool access room which is always good with a nice view, can't wait to stay again 5 *****

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Helpful?
Thank Tan E
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your great review. I am very glad to hear that the resort exceeded all of your expectations and we look forward to welcoming you back to the island again soon for another visit. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Reviewed 2 April 2015

It is hard to get to - but worth it! I thought I had been to. a five star before this - I was wrong. From being picked up via a luxury yacht to the various excursions -this report was pretty awesome. The Kids Club was neat -our nine year told daughter had fun while we went on a day...

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Helpful?
Thank Jim M
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your lovely review. It is wonderful to hear that you had an exceptional stay with us and that your daughter was impressed with the KidsOnly facilities. I look forward to welcoming you and your family again very soon. If you’d like to contact me directly, please feel free to do so by emailing general.manager@oneandonlyhaymanisland.com.

Wollongong, Australia
Reviewed 2 April 2015 via mobile

Too many chiefs not enough Indians 5 restaurants .....no Only ever two open any night Meals too dear Wines too dear Bottled water $10 too dear Service around pool... No Railing in pool to help exit pool...no Clean floor in pacific restaurant...no

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14Thank John v
Guenter G, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. I would very much appreciate the opportunity to speak with you directly in regards to your recent stay with us, if you could kindly email me at general.manager@oneandonlyhaymanisland.com.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This place is temporarily closed due to a cyclone. It will reopen once repairs are complete in mid-2018. One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: $791 - $2,328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Orbitz, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your One&Only Hayman Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
One&Only Hayman Island Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
45 questions
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Questions? Get answers from One&Only Hayman Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large suite, close to the lagoon.”
CTreviewers, 19 Apr 2017 | Read review
“The Poolside suites are great. Ask for the rooms at the end of the building. You won't hear anything except the wind and the birds.”
JDBSYD, 10 Apr 2017 | Read review
“Higher floors have sea views”
Sandy56Melbourne, 10 Apr 2017 | Read review
“All rooms as far as i could tell face the ocean.”
SamT2121, 6 Apr 2017 | Read review
“Sadly I am not sure if you can stay anymore”
TraceyLea2013, 29 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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