We stayed there a couple of nights with my partner, we had a good room. The less point would be the guy at the reception absolutely not friendly ! 10pm no more noise around ! The facilities are good, just the kitchen is a bit small. The owner of the place is really nice lady
Well maintained & very clean comfortable hostel. Great location. Very social & friendly but not loud. Staff helpful & informative. Fast wifi. Really good kitchen, has everything, and staff & guests keep it very clean & tidy. Great stay!
My partner and I booked in for a private room for a week and were elated with our stay. The staff was friendly and helpful and the rooms were clean with everything we needed. It's a nice and social hostel where you're able to make friends but not too social where it's loud and partyish. The perfect middle ground! We really enjoyed our stay and will recommend it to everyone we meet!
I stayed here for 2 nights and was not that impressed. The location is good and the room was fine. Free washing machines to use is useful. Wifi is quick. Not the most social hostel and one staff member with beard from UK had abit of attitude and didn't seem to like his job. I would not go back if ever back in Townsville.
This place has a good safe atmosphere and is pretty central to anything most would want to do in Townsville. It’s a great place for backpackers to stay for awhile and get a job elsewhere. I’m staying in a dorm but there’s plenty of nice cheap private rooms when I want to get more privacy
I have been staying at the Civic Guest House for 3 weeks now and have had an incredibly pleasant stay - the hostel is quiet and comfortable enough to live in while working but also has a great social scene. Facilities are excellent - WiFi is really fast and has great coverage around the building, kitchen is clean and well maintained and there is a common area with TV and streaming services. Would definitely recommend
Amazingly well run and super clean, easily the best hostel/backpackers I've ever stayed at. Very friendly and helpful staff, great price, close to everything, great atmosphere, very highly recommended.
Horrible, please stay away. Since our arrival in civic guest house that Joe treated us in an arrogant and rude way, as I kept asking him for information while checking in he just kinda ignored me or told me he didn't know. We asked for a double room, and he asked us why would we need a double room. Don't know what was wrong with this guy, but in his head he tough we weren't a couple even tough he had nothing to do with it. It was late in the night and we were very tired so we didn't had any other option than to just ignore and stay here. If this wasn't enough I saw this pervert looking and commenting on other girls guests, while he was showing us where our room was. A part from this, the hostel looks like and old hospital and is very noisy during the night, bathroom and kitchen were disgusting and not clean at all. Definitely not staying here again, if you can, please choose another option.…
Enjoyed my over night stay at civic guest house, very clean room and shared bathroom. Felt welcome from the minute I walked in. Would definitely stay again,very beautiful introduction to Townsville. Thanks!
This hostel is fairly centrally located. It is clean and well maintained. The policy of no noise after 10pm means we can all rest! The staff are friendly and helpful. Pick ups and drop off to the ferry terminal are much appreciated. Cathy and Joe merit a special mention as they give advice, are very welcoming and are happy to assist in whatever way they can. I am grateful for all that they did for me and the manner in which I witnessed them helping others seek work, etc. Covid 19 safety precautions are being observed. That is not always done at other hostels.I felt safe here. I am an older, experienced traveller but never did I feel unwelcome and I enjoyed many interesting chats with Cathy and Joe. This hostel had a great vibe and I really recommend it. It has everything you need if you are travelling on a limited budget…
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