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The Ville Resort-Casino

Hotels.comUSD 94*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 123*
USD 94*
USD 123*
USD 94*
USD 123*
USD 94*
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The Ville Resort-Casino
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733 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Reviewed 29 August 2016 via mobile

Booked online on the way into Townsville from the west and also requested a porta cot. Less than half an hour later we checked straight in around lunchtime and the room had the cot set up already with lovely white sheets. Housekeeping did need to come in and check the last guests mini bar usage but that didn't bother us....

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Helpful?
Thank NorbuTrading
Cairns, Queensland, Australia
Reviewed 28 August 2016 via mobile

My husband and I visited Townsville for a football match and we had stayed here before when it was Jupiters. It was wonderful then and so we went back. It is now "the ville" the customer service was horrible, there was no communication between departments and for what we paid for, it was not worth it. The package we had...

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3Thank Samantha D
Bowen, Australia
Reviewed 27 August 2016

Modern, spotless room, great facilities, friendly and capable staff. Liked the pool, gym, breakfast and the no-fuss way our stay was managed. The Ville has entertainment on site and there is really no reason to leave.

Review collected in partnership with this hotel
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Thank davecB3870ZY
Brisbane, Australia
Reviewed 27 August 2016

Location is perfect , overlooking Magnetic Island. Service is perfect, staff are very helpful. New renovations to the rooms are superb. Food is excellent and the price is reasonable. The new restaurant renovations will be a gourmet experience.

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Thank Joe M
San Diego, California
Reviewed 26 August 2016 via mobile

Fun place to stay. The upgraded rooms are nice and were overlooking the Marina and pool area. Staff were very friendly and attentive and service was good. We were there for a function that we organized for my mother's 70th birthday and after an initial mix up with bookings (not my fault) everything worked out. The staff hustled to set...

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Thank shazk71
Melbourne
Reviewed 25 August 2016

The refurbished rooms are really nice and have a much better "tropical feel" than previously. We asked to be moved to a room that we could have an open window (not double glazed) and the staff were most accommodating. Beds are very comfortable with good linen. Wifi is a bit slow, but we managed. Unfortunately until the renovations are complete...

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Thank KarinMelbourne
Terrigal, Australia
Reviewed 24 August 2016 via mobile

I arrived from down South early in the week a stayed one night before journeying south for 2 days of meetings. Had Deluxe Accommodation on the 1st n night with a back room overlooking entrance to the complex. Th 2nd night on way back was upgraded to Executive wit a better Harbour view. Hotel is fair priced, a bit secluded...

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Thank Robert K
Brisbane, Australia
Reviewed 24 August 2016

This is a nice place to stay, as the rooms have recently been refurbished to a very nice standard and style. The bed was super comfy. The shower was small. The location is out of the way a little, and is too far to walk to other restaurants and bars.

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Thank TheClarkeClan
Brisbane, Australia
Reviewed 24 August 2016

My sister and I spent the night prior to a business meeting. We had an executive suite on the 14th floor with views to die for.The room was well appointed following a recent refurbishment. There where two beds which where comfortable.An interesting feature was the glass wall in the bathroom from which you could bathe and still see he view,...

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Thank honeyandwine
Sydney
Reviewed 23 August 2016

Good Hotel, spacious modern rooms, good views of the marina, pleasant, efficient staff. A short walk to the Ferry Terminal and a 15 minute walk to town. The parking attendants were very welcoming and helpful, advising the most secure place to park.

Review collected in partnership with this hotel
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Thank MarthaSydney

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment. Extensive works to the property may include noise and closure or relocation of some facilities. These may include the Hotel and Casino entrance and restaurants. Please note that the hotel pool and rear lawns are currently closed during construction. The stunning results of these upgrades will include an infinity-edge pool with swim-up bar and private cabanas, new functions/events areas as well as new restaurants, bars and extensive decking – all with views to Magnetic Island. General construction works are restricted between 7am - 6.30pm Monday through to Saturday, with noisy works being restricted to the hours of 9am – 5pm. The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Region: Australia > Queensland > Townsville
Price Range: $103 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ville Resort-Casino 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
The Ville Resort-Casino Townsville
Hotel Style:
#5 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from The Ville Resort-Casino staff and other travellers.
8 questions
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Questions? Get answers from The Ville Resort-Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a late checkout”
sugadaze, 27 May 2017 | Read review
“View out to magnetic island”
ando444, 16 May 2017 | Read review
“Great views to Magnetic Island in some rooms”
yvonneh203, 30 Apr 2017 | Read review
“Sea view,higher floor the better.”
johncI1299PD, 17 Apr 2017 | Read review
“Levels 16 and 17 Deluxe Suites”
586adamt, 13 Apr 2017 | Read review
5 of 5
Hotels.com
USD 94* /night
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Prices are for 1 room, 2 adults
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