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Quest Townsville

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Quest Townsville
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300 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Cairns, Australia
Reviewed 2 days ago NEW

Staff are very professional and extremely helpful, going out of their way to allow room access very early and all they could to make sure I was happy. The facilities are clean, comfortable and welll located to the CBD, eateries and bars.

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Helpful?
Thank Ian B
Melbourne
Reviewed 2 days ago NEW

Good experience with check in and out, staff were very friendly. On arrival in room on 1st floor, it was warm and stuffy, turned on aircon and went to get some dinner, rooms were basic and cheap with a terrible lumpy bed, felt like 2 mattresses pushed together and there was an uncomfortable lump, all the way up the middle...

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Helpful?
Thank shereejgardner
Cairns, Australia
Reviewed 4 days ago NEW

I have been staying in Quest Townsville on business trips every year since 2010. I like the location and its facilities. In the earlier stay, I have to pay for the WIFI connection. In my recent stay for family trip, the WIFI connection is now include into the package (value added service with same price). In summary, QUEST Townsville: 1....

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Helpful?
Thank SingWhat
Tanah Merah
Reviewed 5 days ago NEW

No better place to stay in while in Townsville, The rooms are Very Clean, spacious and the Service is second to none. Louise in Reception went above and beyond in ensuring my car was parked on site when returning late one night, Thank You Louise.

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Helpful?
Thank andrewbG6315FT
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good morning Andrew, Thank you so much for your fantastic feedback, which i will pass on to our staff. We take pride on maintaining all our rooms up to standard and provide our excellent customer service to all our guests. We are pleased to hear that you enjoy your stay with us. We look forward to welcome you again on...

Ayr, Queensland, Australia
Reviewed 5 days ago NEWvia mobile

My recent stay was with a friend who required accommodation with not only wheelchair access but also bedding & room suitable for hoist transfers. The studio & apartment were offered to give total access at a very good rate. The quest staff were extremely helpful with my need to bring in & store equipment, thank you. The Quest is very...

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Helpful?
Thank Jenny_John_Henry
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good morning John and Jenny, Thank for taking the time to provide us with a fantastic feedback. It is our goal to ensure to provide the best customer service to all our guests and i am happy to hear that our team delivered the best service during your stay. We look forward to welcome again on your next visit to...

Melbourne, Australia
Reviewed 1 week ago

Staff very friendly and helpful. Generally clean but I found a cockroach in the first room that I walked into. Was promptly moved to a new room and no issues after that. Everything else was good. Location was perfect as close to good restaurants and city.

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Helpful?
Thank annawP2817RH
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good afternoon Anna, Thank you for taking the time on providing us a feedback,we certainly take this on board. I am glad to hear that overall you enjoyed your stay and find our location convenient being it's in restaurant precinct of Townsville. We look forward to welcome you again on your next visit. Annabell Javinez-General Manager

Noosa, Australia
Reviewed 1 week ago

Very friendly and welcoming good check in and check out process. The facilities were clean and had the comforts you need. no issues Close to other facilities, food and entertainment Rooms are fine Bedding fine

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Helpful?
Thank nigels736
Geelong, Australia
Reviewed 2 weeks ago

Very friendly and welcoming with a smooth check in and check out process. The facilities were clean and had the comforts you need. A complimentary breakfast included which was nice and most importantly wifi was available.

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Helpful?
Thank 404naomi
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good afternoon Naomi, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and how comfortable our facilities. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Peregian Beach, Australia
Reviewed 2 weeks ago

Stopped in for 1 nights business here and was not disappointed. There is no bar or restaurant on site but Palmer St has a good selection of places to eat. Rooms are generous with very comfy beds and a really good sized bathroom. Towels and sheets were all clean and well presented. Nice view of the Marina from my room...

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Thank Stefan M
Brisbane, Australia
Reviewed 2 weeks ago

Nice and very clean room, I am very happy with the service, location is very central. The room size is good with all required amenities. Also provide with wifi internet connection.The car parking was also available with all restaurant and bars nearby. The check in time is very flexible.

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Helpful?
Thank 643dharmendras

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Quest Townsville, the business and extended stay specialists is located in the CBD and heart of the city’s dining precinct. Providing spacious 4.5 star accommodation, with 139 rooms (studio, one and two bedroom apartments) and chargeback facilities available to a variety of restaurants, we take pride in offering you a personalised service, quality accommodation and ensuring you have everything you need for a comfortable stay. ... more   less 

Additional Information about Quest Townsville

Address: 30-34 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $128 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Townsville 3.5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, HotelTravel.com, Travelocity, Odigeo, Priceline and Agoda so you can book your Quest Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Townsville
Hotel Style:
#1 Spa Hotel in Townsville
#5 Family Hotel in Townsville
#9 Business Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Quest Townsville staff and other travellers.
2 questions
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Questions? Get answers from Quest Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to overlook the marina - the lights beautifully flicker against the water at night”
 of 5 bubbles ashleighbridget, 17 Nov 2016 | Read review
“South side rooms are quieter”
 of 5 bubbles pata10, 2 Nov 2016 | Read review
“Walking distance to all the major attractions.”
 of 5 bubbles jtmatthewsjustin, 24 Oct 2016 | Read review
“High rooms, level 7-9, are better in my opinion”
 of 5 bubbles DavidP11_Aus, 9 Oct 2016 | Read review
“good views from higher floors”
 of 5 bubbles davidbB6653HZ, 9 Oct 2016 | Read review
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