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Oaks Gateway Suites

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Traveller (152)
Room & Suite (77)
Pool & Beach (6)
Overview
  • Excellent36%
  • Very good43%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“palmer street”(77 reviews)
“great location”(71 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star Hotel
All hotel details
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Reviews (467)
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191
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15
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LanguageEnglish
172
191
60
24
15
Show reviews that mention
All reviewspalmer streetgreat locationacross the bridgeribs and rumpsbedroom apartmentshort walkfull kitchennice apartmentreception stafflarge balconywould stay againrestaurant stripmagnetic islandper daybars and restaurantswashing machine and dryergreat place to stay
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11 - 15 of 462 reviews
Reviewed 14 February 2018

I was not sure what to expect having read a few of the reviews but I did not experience any of the issues posted. The room was large and clean. The bathroom was spotless and carpets clean. The linen was fresh and clean, and the...More

Thank themets2016
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 4 March 2018

Dear themets2016, Thank you for taking the time to provide a review on your recent stay, I am so glad to hear that you enjoyed your stay. We pride ourselves on providing the highest standard of cleanliness and customer service so I will be sure...More

Reviewed 14 February 2018

Excellant location to cafes and restaurants. Close to city centre. Rooms were very clean. It is only a short walk across the bridge to the Cowboys Football Club where you can have a lovely meal. Would recommend this motel to anyone.More

Review collected in partnership with this hotel
Thank pamlines1
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 21 February 2018

Dear Pamlines1, Thank you for taking the time to review our hotel and I am very pleased to hear you enjoyed your stay. We really are in a great location being walking distance to many different restaurants, bars and the very popular Cowboys Leagues Club....More

Reviewed 4 February 2018

Located in the city centre makes this property close to restaurants. casino and night clubs. Perfect for a weekend away! Service was exceptional, rooms clean, however, pool area could do with a few more tables and chairs.More

Review collected in partnership with this hotel
Thank 739glendam
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 15 February 2018

Dear 739glendam, Thank you for sharing your recent experience with the Trip Advisor community and I am so glad to hear that you had a fantastic weekend away. We really are in a prime location walking distance to a variety of different bars and restaurants...More

Reviewed 1 February 2018

I have been staying at the oaks on Palmer for years and until recently it has been great , but lately it has been very dirty . I have found an old bottle of juice and dirty underwear in the cupboard and many facilities that...More

Review collected in partnership with this hotel
Thank daniellerF900ZN
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 15 February 2018

Dear DaniellerF900ZN, Thank you for taking the time to review our hotel, it is extremely disappointing that you have found our cleanliness of the rooms to be lacking lately. Please be assured that we take all feedback very seriously and use this as a tool...More

Reviewed 28 January 2018

We enjoyed our 2 day stay and would recommend to friends and family. Access to our room and facilities was easy. Walking distance to lovely restaurants allowed for a comfortable get away. The king bed was very comfortable.More

Review collected in partnership with this hotel
Thank tonyandheleno
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 14 February 2018

Dear Tonyandheleno, Thank you for taking the time to share your recent experience with the Trip Advisor community, It is fantastic to hear that you enjoyed your stay. As you mentioned our hotel is in a fabulous location, walking distance to many different restaurants and...More

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Best Value Properties in Townsville, Australia
See all 41 hotels in TownsvilleSee all
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 106 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#8 Luxury Hotel in Townsville
#8 Family Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 106 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#8 Luxury Hotel in Townsville
#8 Family Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (152)
Room & Suite (77)
Pool & Beach (6)
Dining (2)
Questions & Answers
Ask a question
Jimclevs
18 August 2015|
AnswerShow all 2 answers
Response from OaksGateway | Property representative |
Hi Jim, we certainly do have hair dryers in the apartments. I will certainly make a note on your reservation and we will endeavour to meet your request for a high floor & river view.
0
Votes
Bohemian54
21 May 2015|
Answer
Response from OaksGateway | Property representative |
Hi Peter, Unfortunately our pool is not heated and does not have a temperature gauge so it is difficult to be precise. I have received mixed comments from guests travelling from areas such as Sydney as to whether they found... More
1
Vote
Room Tips
"Run the aircon for a while before going to bed. You can then turn it off while sleeping as it is a bit noisy."
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"The rooms of the river side offer spectacular views."
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"The rooms overlooking the river have a nice view to relax on the balcony"
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"Level four is quite, and yet high enough for a view of the city."
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