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Oaks Gateway on Palmer

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Oaks Gateway on Palmer
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352 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Level Contributor
2 reviews
Reviewed 3 days ago NEW

2 bedroom apartment was large and airy and had fantastic view from large balcony recommend 1008. We stayed overnight to attend engagement party - ideal for 2 couples - 2 Queen beds and 2 bathrooms. Plenty of lounge room and balcony space.

Helpful?
Thank Karen M
Mackay, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Had a weekend away in Townsville enjoyed my stay at Oaks Gateway on Palmer. It has a great restaurant down stairs as well as being within walking distance to all the restaurants in Palmer Street and only a short walk to yhe centre of the City.

Helpful?
Thank Barry F
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Barry, Great to hear you enjoyed your recent stay with us and were able to take advantage of the facilities at your fingertips! See you next time you are looking for a weekend away. More 

Brisbane, Australia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

Stayed in a spa suite, included Spa in bathroom along with small kitchenette (fridge, sink, microwave, stovetop, oven) and a larger living area separate from bedroom. Slightly odd layout, could have just been my room. Balcony overlooking river and pool/gym area from level 5. No glasses at all in room, assume a small oversight from housekeeping and i was only... More 

Helpful?
Thank Sjjohanson
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, Great to hear you enjoyed your recent stay with us. From your review it sounds like you received a complimentary upgrade from a hotel room to a spa apartment. The layout of these rooms is not for everyone, but as you guessed, it is only the spa rooms which have this layout. See you next time you are in... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 October 2016 via mobile

Decent apartment accommodation but issues are: Noisy street side Room above massive air con plant that drones all night No block out curtains in room Bed was short sheeted by housekeeping on second day Short sheeted bed left unmade on third day Reception said "reception open 24 hrs" - closed when I checked out For the price I'd expect better... More 

Helpful?
Thank Mattyman65
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Matty, I am sorry you had a disappointing stay with us. We have been working closely with housekeeping over recent months to ensure that issues such as those you experienced are not repeated. If you ever do experience any issues with the servicing of your apartment, please don't hesitate to contact reception, who will be happy to complete this... More 

2 reviews
Reviewed 18 October 2016

Perfect for families, stayed in one bedroom 609. Has fold out couch for my small children so didn't need to upgrade to more expensive room. Full size kitchen and fridge, washing machine and dryer. Best thing was having a TV in the bedroom so the kids could be put down to sleep and we can still stay awake for while.... More 

Helpful?
Thank Nikki Tony C
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Nikki & Tony, It is always a pleasure to welcome you and your family back to the Hotel. We look forward to seeing you again next time you are in town! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2016 via mobile

A roomy, clean & functional room that included a fridge, kitchen utensils, washing machine & dryer and access to a clean, clear & well maintained swimming pool. We had experienced a beautifully kept room, that is clean, roomy with all kitchen & laundry facilities & it was close to the city. My partner & I will look forward staying here... More 

Helpful?
Thank Carolyn D
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Carolyn, It is wonderful to hear that you enjoyed your stay with us. Our one bedroom apartments certainly do offer a great space and having the choice of dining out or using the kitchen opens up so many options. We look forward to welcoming you and your partner back on your next stay. More 

Darwin, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016 via mobile

As soon as my 18 month old started crawling around she had black marks from the dirty carpet and kitchen tiles. I found the floor filthy in need of a good clean. Or carpet needing ripping up. Hey but it just was not suitable for us. But if you are wanting a party place close to the clubs and don't... More 

Helpful?
Thank 350Shelley
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Shelley, I am sorry to hear that you did not enjoy your stay with us. Unfortunately there can be quite a bit of street noise on weekends, however we do have a no party policy in place for hotel guests to ensure that all guests are able to have a pleasant stay. The reception team take any noise complaints... More 

Mackay, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 October 2016 via mobile

Oaks on Palmer is a nice apartment stay. Good amenities, clean rooms with a lovely view of the Townsville river and bridge. From a boy's perspective, great tv, although not one in the room, but the one supplied is modern and can take a hard drive, with media player, if you bore of public tv. Well priced... Thumbs up from... More 

Helpful?
Thank Danny G
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Danny, Great to hear you enjoyed your recent stay with us. Along with free to air television, we also offer a selection of Foxtel channels in all apartments. See you next time you are in Townsville! More 

Brisbane, Australia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 October 2016

A two night stay in a two bedroom apartment was entirely uneventful - the best news for travellers. Located in a great restaurant district - including Baskin and Robbins for afters, this is a great place to stay in Townsville. An easy walk to a supermarket, chemist and the CBD, means cooking in the apartment isn't too much of a... More 

Helpful?
Thank LizzieSmiles
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Lizzie, It is wonderful to hear that you enjoyed your recent stay with us. We certainly are very fortunately to have such a wonderful location. However the addition of Baskin Robins has not been so great for my waistline! Thank you so much for the recommendation. I hope we see you again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located five minutes walk from the CBD & a two minute drive to the Strand,the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Offering FREE secure parking, FREE GYM,FREE FOXTEL & FREE WIFI, Oaks Gateway on Palmer boasts spacious hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer sleek modern decor and spectacular river,and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. We have restaurant chargeback facilities to the very popular Ribs & Rumps (onsite) as well as the eliquant Jam Corner Restaurant straight across from our hotel. To cater for that special function or meeting we also have our very own Conference Venue located on the same street (Metropole Conference & Events) ... more   less 

Additional Information about Oaks Gateway on Palmer

Address: 2 Dibbs St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $116 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Oaks Gateway On Palmer Hotel Townsville
Oaks Gateway On Palmer Townsville
Hotel Style:
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#9 Luxury Hotel in Townsville
#10 Family Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Gateway on Palmer staff and other travellers.
2 questions
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Questions? Get answers from Oaks Gateway on Palmer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High corner suites offer views and away from dinner time street noise.”
 of 5 bubbles , 30 Nov 2016 | Read review
“We have stayed several times all rooms have been excellent looking over the river is nice”
 of 5 bubbles 634barryf, 13 Nov 2016 | Read review
“Higher floor away from street noise. River view aspect the nicest.”
 of 5 bubbles Sjjohanson, 31 Oct 2016 | Read review
“Choose 609!”
 of 5 bubbles nikkitonyc, 17 Oct 2016 | Read review
“Higher up for great views”
 of 5 bubbles LizzieSmiles, 1 Oct 2016 | Read review
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