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Oaks Gateway Suites

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Traveller (152)
Room & Suite (77)
Pool & Beach (6)
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Overview
  • Excellent37%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“palmer street”(77 reviews)
“great location”(71 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star Hotel
All hotel details
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Reviews (469)
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464 results
Traveller rating
174
191
60
24
15
Traveller type
Time of year
LanguageEnglish
174
191
60
24
15
Show reviews that mention
All reviewspalmer streetgreat locationacross the bridgeribs and rumpsbedroom apartmentshort walkfull kitchennice apartmentreception stafflarge balconywould stay againrestaurant stripmagnetic islandper daybars and restaurantswashing machine and dryergreat place to stay
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1 - 5 of 464 reviews
Reviewed 3 days ago

Clean and fresh - this was a nice apartment in an interesting location. The staff were prefessional, friendly and helpful. The room was well kept and very large! It was a nice and hassle free stay. I would recommend it.

Review collected in partnership with this hotel
Thank Aly_Wright
Reviewed 3 days ago

Stay often and it is always fantastic, I would recommend and is convenient to everything. Service is always great having Ribs n Rumps there is an added bonus. Car park easy to get in and out and very convenient to restaurants and bars

Review collected in partnership with this hotel
Thank jinnes2018
Reviewed 6 days ago

We had a river facing two bedroom unit and really enjoyed our stay. It was functional and comfortable. The staff went out of their way to help and find solutions, like us needing an iPhone charger. The infinity pool is beautiful and the location is...More

Review collected in partnership with this hotel
Thank Tonia W
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 6 days ago

Dear Tonia W, Thank you for taking the time to share your recent experience, it is great to hear that you had such a lovely time and was able to enjoy this beautiful weather in our infinity pool. We certainly are in a great location...More

Reviewed 1 week ago via mobile

We were looked after by Morgan during our stay at Oaks. She was absolutely fabulous - very professional, informative, and with great customer service. The rooms were clean and well appointed, while the view of the river was lovely.More

Thank Kristy C
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 1 week ago

Dear KristyC, Thank you for taking the time to review our hotel and I am very pleased to hear that you enjoyed your stay. Morgan & the team here at Oaks Gateway always strive to deliver the highest quality of customer service on every occasion...More

Reviewed 3 weeks ago

Very friendly & helpful reception staff. Very handy & close for the work I had to do whilst in town. Wi-Fi was useless on my laptop and not fully complimentary. I had to borrow a colleagues dongle to have access on my work laptop.More

Thank Robert K
Response from OaksGateway, Manager at Oaks Gateway SuitesResponded 1 week ago

Dear Robert K, Thank you for taking the time to review our hotel. We have such a great team here that strive to deliver the highest level of customer service at all times so I will be sure to pass on your lovely comments. I...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 106 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#8 Family Hotel in Townsville
#8 Luxury Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 106 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#8 Family Hotel in Townsville
#8 Luxury Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (152)
Room & Suite (77)
Pool & Beach (6)
Dining (2)
Questions & Answers
Ask a question
Jimclevs
18 August 2015|
AnswerShow all 2 answers
Response from OaksGateway | Property representative |
Hi Jim, we certainly do have hair dryers in the apartments. I will certainly make a note on your reservation and we will endeavour to meet your request for a high floor & river view.
0
Votes
Bohemian54
21 May 2015|
Answer
Response from OaksGateway | Property representative |
Hi Peter, Unfortunately our pool is not heated and does not have a temperature gauge so it is difficult to be precise. I have received mixed comments from guests travelling from areas such as Sydney as to whether they found... More
1
Vote
Room Tips
"Run the aircon for a while before going to bed. You can then turn it off while sleeping as it is a bit noisy."
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"The rooms of the river side offer spectacular views."
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"The rooms overlooking the river have a nice view to relax on the balcony"
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"Level four is quite, and yet high enough for a view of the city."
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