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Oaks Metropole Hotel

530 reviews
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Traveller (121)
Room & Suite (67)
Pool & Beach (1)
Overview
  • Excellent39%
  • Very good45%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“palmer street”(112 reviews)
“magnetic island”(48 reviews)
“washing machine”(30 reviews)
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
4.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)Write a Review
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64
17
8
Show reviews that mention
All reviewspalmer streetmagnetic islandwashing machinestudio apartmentquiet endfull size fridgeshort walkindustrial areaself containedbalcony doorhigher floorcooking facilitiesgreat place to staybed was very comfortabledown stairsstayed two nightssmall balcony
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111 - 115 of 518 reviews
Reviewed 20 September 2016

I would thoroughly recommend this venue. I was there for a association function and found the function room to be very well appointed, the staff both in the organisation of the event and on the day were excellent as was the Morning Tea, Lunch and...More

Review collected in partnership with this hotel
Thank pedersentrans
Response from OaksM0nPalmer, Manager at Oaks Metropole HotelResponded 21 September 2016

Thank you very much for the wonderful review! It is very satisfying to read that we had exceeded your expectations in both the accommodation and organisation of the conference during your stay. We offer a range of meeting rooms and layouts to cater for all...More

Reviewed 15 September 2016 via mobile

Been here a few times now for work A pleasant Hotel the new style with small kitchenette, large Fridge not some dinky Bar Fridge.. Majority of rooms have a view of the Boat. harbour and port Facilities or otherwise facing the Mountains. For a place...More

Thank Graham9CAMS
Response from OaksM0nPalmer, Manager at Oaks Metropole HotelResponded 20 September 2016

Thank you for providing a review to share with the Trip Advisor community. It is wonderful to read that you experience consistent levels of great customer service during your visits to Oaks M on Palmer. The staff enjoy being helpful to our guests to ensure...More

Reviewed 13 September 2016

Rocking up at the hotel to find reception unattended and nobody turning up for about 10mins wasn't the best start I've ever had. When someone did turn up they were friendly enough and off to my room I went. The room was quite small but...More

Thank bainey23
Response from OaksM0nPalmer, Manager at Oaks Metropole HotelResponded 20 September 2016

We appreciate your time to provide us feedback of your stay with us. It is disappointing to read that our staff were not present at check in to provide service. I will follow this up with my team to ensure that if they need to...More

Reviewed 13 September 2016

Had an overnight in Townsville and stayed at M. Excellent room on the 8 the floor overlooking the river. Room was well appointed everything you would ever need and bed was excellent. Check was professional as was check out.More

Review collected in partnership with this hotel
Thank ash0572015
Response from OaksM0nPalmer, Manager at Oaks Metropole HotelResponded 19 September 2016

Thank you for taking the time to provide us with a review of your recent stay with us. It is wonderful to read that we had exceeded your expectations on this occasion. The Cityscape apartments have fantastic views of the harbour and ocean and we...More

Reviewed 10 September 2016

Good place to stay for central Townsville. The room was fully self contained with a cooker a fridge and a washing machine. The bed was comfortable and gave a good nights sleep. Throughout our stay i could not connect to the hotel wifi which seems...More

Thank gary547
Response from OaksM0nPalmer, Manager at Oaks Metropole HotelResponded 12 September 2016

We appreciate your time to provide us with a review of your recent stay with us. I am very sorry to read that you were having difficulties connecting to our WI-FI internet. We have contacted our guest internet service provider of the problem. I also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 86 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#5 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 86 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#5 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (121)
Room & Suite (67)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Very quiet but for best view ask for Palmer Street side"
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"If something breaks, make a scene at the time it happens otherwise you will not be compensated"
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"A city-view room is worth the extra"
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"City/harbour view rooms best, but, some rooms have dual entrances so you need to open 2 doors to get in and..."
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