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Oaks M on Palmer

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Oaks M on Palmer
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435 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Greater Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

I arrived tired from another long day hot on the road to be pleasantly surprised with the air conditioning on when I went into my room, the shower was cool but refreshing and very quiet. The pub next door served a reasonable meal to end a good day.

Thank Kerri R
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for sharing your experience with the Trip Advisor community of your stay with us. It's the little things we do to offer our guests that great Oaks experience! A cool room on arrival to help relax you from our tropical climate is always welcoming. The onsite restaurant also offers chargeback facilities and take away options for our guest... More 

Cairns, Australia
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW

It is a pity we arrived in the dark, as the signage to find this Hotel is terrible, even after we got directions from the other Oaks on Palmer, we went around the block twice trying to find it. However once in it is great , nice spacious self contained apartments with good access to all the the eateries on... More 

Thank Cruzin303
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your valuable time to provide us with feedback of your recent stay with us here at the Oaks M on Palmer. Please accept out apologies regarding the initial difficulty in locating our property. Situated right behind the heritage listed Metropole hotel we can see how we can be overlooked and become bit of a secret paradise! It's wonderful... More 

Level Contributor
176 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 1 week ago

The last review I read says how difficult it is to find.We went up and down the street looking and found it on the third time because it doesnt tell you in the info that it has a long name on the old hotel in front nor that the old and new is the same hotel ! We said it... More 

Thank patbrownett
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to provide us feedback of your experience while recently staying with us. I am very sorry for the inconvenience regarding our street signage for the hotel. I can understand at how frustrating it can be not being able to find us and thus diminishing your experience at an early start. We are in the final stages... More 

Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

The apartments are spacious and have all the mod cons needed. The rooms are very comfortable. The views are excellent. There is good access to restaurants and eateries. I found it to be excellent value for money.

Thank Lionel M
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for your time to provide us a review of your recent stay with us while in Townsville. We are glad that you found the apartments well fitted with all the facilities needed for an enjoyable stay. Our location is great for our guests to be able to access many great restaurants along the Palmer Street restaurant precinct. Visit... More 

Cairns, Australia
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

These self contained apartments come with all the mod cons including full sized fridge and washing machine. The view is spectacular overlooking the marina - make sure you ask for a room with view. Also important to know is that it is at the end of Palmer street and therefore a fair walking distance from the heart of town, which... More 

Thank Simsam64
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your valuable time to provide us with feedback of your recent stay with us. It is great to read that you were happy with the apartment facilities and the fabulous views from our Cityscape apartments. It certainly is a great spot to relax your on own private balcony while watching the sunset! It is disappointing to read however... More 

Innisfail, Australia
Level Contributor
3 reviews
Reviewed 5 weeks ago via mobile

If your idea of relaxing is watching in room movies and dining on room service, then this is not the hotel for you. Oaks M offers a new hotel room with a kitchenette and laundry. It is difficult to find with zero signage and no street appeal tucked away down the end of Palmer Street. It is approx. half the... More 

Thank maryannejosephine
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We thank you for providing us feedback of your recent stay with us here at The Oaks M on Palmer. I am sorry to read that we had not exceeded your expectations on this occasion. I understand the importance of being able to relax and unwind away from the hustle and bustle. Our self contained apartments are fitted out with... More 

Mount Isa, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2016

We stayed at the Oaks M last weekend for the Air Show. Could not have ask for more room was spacious, clean and had everything you require in the kitchenette to prepare a meal. The view over the strand and town have to be seen to be believed. Staff could not be more helpful. Would definitely recommend.

Thank John N Shirley D
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

The air show was an absolute blast! The Cityscape apartments would have been one of the best places to view the jets and fireworks along the strand in Townsville. We are very glad that we had exceeded your expectations and that you had a very enjoyable experience. Our staff are delighted to be of service to ensure everyone has a... More 

Atherton, Australia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 October 2016

Oaks M is well located in the 'restaurant district' and easy walking to CBD. Rooms are clean, comfortable and spacious. We face the street and there was some traffic noise late evening but no worse than most city streets produce.

Thank Gordon G
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We thank you for providing a review of your stay with us while you were in Townsville. It is great to read that you found our apartments clean and comfortable. The team here take pride in the presentation of the apartments for our guests to enjoy. Within walking distance to many great restaurants and bars along the Palmer Street restaurant... More 

2 reviews
Reviewed 20 October 2016 via mobile

Great views, clean and convenient rooms that had everything you needed. Staff were friendly and helpful, overall it was great value for money ! Will definitely be staying again on my next trip up to Townsville !

Thank Sam E
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for sharing your review of your recent stay at Oaks M on Palmer! I am delighted to read that you had a great Oaks experience while staying at the M on Palmer. Our beautiful apartments as you mention have fantastic views and provide our guests with all the facilities they require. More great rates can also be found... More 

Ballina, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 via mobile

12th floor 2 bed apartment was comfortable. Very noisy from road if doors to balcony were open but quiet enough with them closed. Location not quite central for our needs but travel agent badly advised with this booking.

Thank jjballina
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to be able to provide us with a review of your recent stay. It is wonderful to read that you found the apartment comfortable during your stay. I do apologise that you experienced some road noise from outside your balcony. Situated on the Palmer St restaurant precinct and harbour, guests at times may experience some noise... More 

124 photos of this hotel

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View from Room (26)
Room/Suite (28)
Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

All Management Photos (13)
Room/Suite (1)
Bathroom (1)
Hotel & Grounds (1)
Pool/Beach Area (1)
Other (9)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 

Additional Information about Oaks M on Palmer

Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $107 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
m Hotel Townsville
Oaks M On Palmer Townsville
Hotel Style:
#4 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
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Questions & Answers

Questions? Get answers from Oaks M on Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth the stop”
 of 5 bubbles 352kerrir, 29 Nov 2016 | Read review
“Try to get a room above floor 3 or all you will see is the building next door.”
 of 5 bubbles Cruzin303, 28 Nov 2016 | Read review
“Higher floors are better.”
 of 5 bubbles lionelm730, 18 Nov 2016 | Read review
“high floors facing the strand”
 of 5 bubbles johnnshirleyd, 20 Oct 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles V5928FCsueb, 13 Oct 2016 | Read review
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