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    Grand Hotel and Apartments Townsville

    Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
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    24/12/2017 25/12/2017
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    USD 84*
    USD 82*
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    Traveller (87)
    Room & Suite (32)
    Dining (4)
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    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (24 reviews)
    “palmer street” (66 reviews)
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    The Ville Resort-Casino
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    #11 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    498 reviews
    #4 of 41 hotels in Townsville
     
    Peppers Blue On Blue Resort
    1,276 reviews
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    Quest Townsville
    492 reviews
    #2 of 41 hotels in Townsville
     
    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (467)
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    1 - 5 of 451 reviews

    Reviewed 4 days ago via mobile

    My husband and I stayed here for two nights over a weekend and thoroughly enjoyed our stay. The staff were lovely and helpful, the GSA who checked us in was very knowledgeable and had heaps of recommendations. The room was very nice and comfortable and...More

    Thank Aleysha L
    Reviewed 1 week ago

    We stayed one night in this unique hotel. Friendly staff, unexpected room upgrade, clean, spacious room, great water pressure, free wifi and parking all combined to make this a great experience. I highly recommend this hotel.

    Thank Pauline N
    Reviewed 4 weeks ago via mobile

    Right from the start of booking the room the experience was awesome, response to queries was within minutes of sending message! The welcome and check in was friendly and professional. The room was spacious, clean, new and modern, couldn’t fault anything. Getting an upgrade was...More

    Thank CaptainNic
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 3 weeks ago

    Hi CaptainNic, Thank you so much for your time in sharing your recent experience with the TripAdvisor community. Your experience is exactly what we strive to achieve and I am very pleased that we were able to deliver this for you. We look forward to...More

    Reviewed 4 weeks ago via mobile

    We spent 2 nights in this modern, well located, carefully designed hotel without unnecessary frills (no patterned carpet or wallpaper!). Our room (365) had a view of Castle Hill from the small balcony, was ample in size with a comfortable bed. We had breakfast in...More

    Thank afcok
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 3 weeks ago

    Hi afcok, Thank you so much for your kind words and sharing this with the TripAdvisor community. We hope to welcome you back if you visit the region again in the future. Kindest regards and safe travels, Troy Scott General Manager

    Reviewed 4 weeks ago

    Easy overnight stay when in Townsville for the evening. Close to Eateries and Entertainment Centre. Easy road access to Highway RingRoad. Reception staff very friendly and checkin a breeze. Rooms excellent with Studio layout. Kitchen facilities, stove top, microwave dishwasher fridge kettle and Coffee Machine!...More

    Thank Carol D
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 3 weeks ago

    Hi Carol D, Thank you for taking the time to share your recent experience with us here at Grand Hotel and Apartments Townsville. Fingers crossed you can visit the region for a few more days in the future. Kindest regards and safe travels Troy Scott...More

    The Ville Resort-Casino
    804 reviews
    #11 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    498 reviews
    #4 of 41 hotels in Townsville
     
    Peppers Blue On Blue Resort
    1,276 reviews
    #2 of 5 hotels in Magnetic Island
     
    Quest Townsville
    492 reviews
    #2 of 41 hotels in Townsville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • USD 84 - USD 146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Townsville
    • #1 Luxury Hotel in Townsville
    • #2 Business Hotel in Townsville
    • #2 Family Hotel in Townsville
    • #3 Romantic Hotel in Townsville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Grand Mercure Apartments Townsville Hotel Townsville ,
    • Grand Hotel And Apartments Townsville
    Add Photo Photos
    Traveller (87)
    Room & Suite (32)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (88)
    Bathroom (8)
    Nearby
    Nearby HotelsSee all 41 hotels in Townsville
    The Ville Resort-Casino
    804 reviews
    1.19 km away
     
    Quest Townsville
    492 reviews
    .15 km away
     
    Hotel Grand Chancellor Townsville
    498 reviews
    .26 km away
     
    Nearby Restaurants
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    Jam
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    IMC Steak House
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    Seasoned
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    Nearby Attractions
    Reef HQ Great Barrier Reef Aquarium
    894 reviews
    .46 km away
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    288 reviews
    .37 km away
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    Ask a question
    Questions & Answers
    Marees132014
    2 December 2017|
    AnswerShow all 2 answers
    Response from Lyn R | Reviewed this property |
    Yes underneath. You drive down a little side street and through a small area of outdoor car parking to the underground entrance. There is an elevator to your floor.
    0
    Votes
    Charlesw12345
    23 November 2016|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
    0
    Votes
    Jazzystar
    2 May 2015|
    Answer
    Response from Troy S | Property representative |
    Hi Jazzystar, We have two options for parking, offstreet gated carparking which is free and undercover secure parking which is $15. Hope this helps. Hope to see you soon, Best regards Troy
    1
    Vote
    Room Tips
    "Top floor towards rear very quiet"
    Read review
    "Ask for a room at the very end to get best view of river, city and Castle Hill"
    Read review
    "Room serviced every day and my room was quiet"
    Read review
    "Love the balcony"
    Read review
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