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Grand Hotel and Apartments Townsville

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Grand Hotel and Apartments Townsville
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417 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Reviewed 4 days ago NEWvia mobile

Good central locations close to all the resturants and cafes on the main strip. Nice staff, great modern rooms with big shower and king bed. Our room had a balcony too but a smallish tv. (We just wanted to watch tv and get room service) complimetary parking which we upgrade to secure parking for $15 which i was very greatful...

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Helpful?
Thank Kate S
Brisbane, Australia
Reviewed 1 week ago via mobile

We stayed for a week and found the Grand Hotel to be very clean, comfortable and staff were very friendly which was lovely to be greeted by. Location is fantastic, lots of food options just downstairs and only a 9 minute walk to Townville CBD. Secure undercover parking downstairs was handy, and there is a reasonable size gym and pool...

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Thank Courtney S
Sydney, Australia
Reviewed 2 weeks ago via mobile

Stayed here a few times over the years and I always enjoy it. It would be one of my favorite places to stay. Great location with so many great restaurants all within walking distance. The rooms are clean and tidy. The staff are friendly and helpful. I'll be back again.

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Thank Craig H
Reviewed 2 weeks ago

My extended family and I stayed recently after a bereavement and could not have been shown more consideration or thoughtfulness. The premises is new, clean, perfectly adequate and well positioned but the staff were what made the difference. Great team. This hotel was our sanctuary and will be forever grateful.

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Thank Robyn H
Kingscliff, Australia
Reviewed 2 weeks ago

Arrived into Townsville early in the morning but the staff were happy to let me into my room hours before the usual check in time which wasn't expected but greatly appreciated. Especially when I apparently was awarded a daily special guest prize which meant my room was upgraded. Even more impressed when I got to my spacious room. In a...

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Thank Shimsladey
Reviewed 3 weeks ago via mobile

The hotel seems like fairly new, everyone very friendly, everything was clean and tidy. I think it was great value. I booked online and just a bit over $110 per night for that type of hotel was extremely great value. Would stay again in a heart beat. Centrally located on the food strip and close to most other things. Walking...

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Thank JACMATFAM
Brisbane, Australia
Reviewed 3 weeks ago via mobile

Townsville is the capital of FNQ and has some excellent services but I'm afraid hotel quality isn't quite there yet. The service here is mostly pretty good and this visit I've been greeted pleasantly by all staff members. Drawbacks- the hallway is a bit "stale" smelling and my couch is semi-collapsed. Possibly the rooms are predominantly used by business travellers...

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Thank FoodieGTC
Brisbane, Australia
Reviewed 5 weeks ago via mobile

I stayed here with friends as it is across the road from a function I attended. The rooms are spacious and nicely decorated. The bed is very comfortable, and the location is handy to everything in town. This hotel is outstanding for the price , you would pay more than double in any other city.

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Thank myanmar2000
Reviewed 18 February 2017

The Grand is one of those places where the staff know if you've been before and give you that VIP treatment. The rooms are large and comfortable. There's no noise from out side and little from the corridor as they have those battle axe type entrances with two doors. You can eat in all the restaurants and bars in Palmer...

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Thank caribblu
Reviewed 11 February 2017

The apartments at this hotel was really good and spacious. The kitchen had all we needed, the bed was very good and the staff was helpful and nice. We stayed there 3 nights in January and 2 nights in February. We recommend this hotel to everyone we know.

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Thank Arnt E
Troy S, General Manager at Grand Hotel and Apartments Townsville, responded to this review

Hi Arnt E, Thank you for your kind words and taking the time to share your experience at our hotel with the TripAdvisor community. It sounds like you had a wonderful stay in the region and i hope you were able to take in all of the attractions and highlights. Safe travels and best regards Troy Scott General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel and Apartments Townsville offers all the facilities, services and attention that you need to make your stay with us as successful as it is enjoyable, whether it's overnight in a hotel Studio room, or extended stays in one of our self-contained apartments. Located in the heart of Townsville's popular cafe and restaurant precinct and just a short walk from the CBD, The Strand and the Marina, the Grand Hotel is an ideal base from which to explore the Barrier Reef, or as the gateway to your northern journey Join us for a taste of Townsville that you'll never forget. ... more   less 

Additional Information about Grand Hotel and Apartments Townsville

Address: Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $112 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel and Apartments Townsville 4.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville
Grand Hotel And Apartments Townsville
Hotel Style:
#1 Luxury Hotel in Townsville
#2 Spa Hotel in Townsville
#2 Business Hotel in Townsville
#2 Family Hotel in Townsville
#3 Romantic Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel and Apartments Townsville staff and other travellers.
4 questions
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Brisbane, Australia
over a year ago

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Questions? Get answers from Grand Hotel and Apartments Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites on the top floor, level 4 are best.”
 of 5 bubbles caribblu, 17 Feb 2017 | Read review
“Ask to get a view to Palmer street”
 of 5 bubbles ArntE_12, 10 Feb 2017 | Read review
“Ask for a room on the first level as the lifts can be slow and are quite small and narrow if you dont like lifts.”
 of 5 bubbles corleyc, 2 Feb 2017 | Read review
“good service poor outlook from the 3rd floor.”
 of 5 bubbles KARIAN136, 2 Jan 2017 | Read review
“If you like a view make sure you only book, rooms that state a good view....”
 of 5 bubbles 149thias, 26 Sep 2016 | Read review
5 of 5