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Grand Hotel and Apartments Townsville

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Traveller (87)
Room & Suite (35)
Pool & Beach (5)
Overview
Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810 Australia See on map
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4.5 Star accommodation
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (513)
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Traveller rating
236
204
46
5
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204
46
5
2
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All reviewspillow menuone bedroom apartmentpalmer streetgreat locationwasher dryerboom gatesecure undercover parkingsome great restaurantsvictoria bridgeacross the roadribs and rumpsrestaurants and pubsreception staffmini barstreet noiserooms are modernking bed
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1 - 5 of 493 reviews
Reviewed 2 days ago via mobile

Excellent location for restaurants and within walking distance of the city centre and other attractions. Very comfortable apartment. Excellent facilities. Very comfortable bed! Very attentive staff. All in all a most acceptable holiday apartment!

Thank GEG623
Reviewed 1 week ago via mobile

We immediately felt at home upon walking into the Grand Hotel and Apartments. The staff greeted us with a warm smile and every part of the check in process was done in a cheerful manner. The explanation of where to park and how to get...More

Thank Jackie M
Reviewed 1 week ago via mobile

The room was excellently appointed with stunning design and all the best amenities. I wish all motel units were this good. The welcome was really personal and interested. Great location with a few restaurants just across the road.

Thank Trailflix
Reviewed 4 weeks ago via mobile

I was very happy with my stay at the Grand. They upgraded my apartment to a superior apartment with a kitchenette and washer. Made my trip so much nicer. I loved being able to cook my own food and not have to leave the room...More

Thank Tucson M
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 4 weeks ago

Hi Tucson M, Thank you for taking the time to share your recent experience at our hotel with the TripAdvisor community. I am glad that you had a great stay with us and the team looked after you. We are blessed to have a wonderful...More

Reviewed 4 weeks ago via mobile

A good hotel very centrally located to CBD and Port area. Hotel doesn't have a restaurant but you are in the midst of many eating drinking places. Rooms are well laid out and serviced. Have an option to get breakfast delivered to the room.More

Thank Sanjiv S
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 4 weeks ago

Hi Sanjiv S, Thank you for taking the time to share your review on your recent stay with us. Being located in Townsville's premier dining precinct we have arranged for our guests to be able to charge their meals back to their rooms and some...More

View more reviews
About
Description
The Grand Hotel and Apartments Townsville offers all the facilities, services and attention that you need to make your stay with us as successful as it is enjoyable, whether it's overnight in a hotel Studio ...More room, or extended stays in one of our self-contained apartments. Located in the heart of Townsville's popular cafe and restaurant precinct and just a short walk from the CBD, The Strand and the Marina, the Grand Hotel is an ideal base from which to explore the Barrier Reef, or as the gateway to your northern journey Join us for a taste of Townsville that you'll never forget. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Air Conditioning
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Minibar
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
106
Price range
USD 80 - USD 144 (Based on Average Rates for a Standard Room)
Also Known As
Grand Mercure Apartments Townsville Hotel Townsville
,
Grand Hotel And Apartments Townsville
Location
Australia > Queensland > Townsville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
106
Price range
USD 80 - USD 144 (Based on Average Rates for a Standard Room)
Also Known As
Grand Mercure Apartments Townsville Hotel Townsville
,
Grand Hotel And Apartments Townsville
Location
Australia > Queensland > Townsville
Photos
Traveller (87)
Room & Suite (35)
Pool & Beach (5)
Dining (4)
Nearby
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Nearby AttractionsSee all 131 attractions in Townsville
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Questions & Answers
Ask a question
VerinicaR
8 February 2018|
Answer
Response from Troy S | Property representative |
Hi VerinicaR, Thank you for your note. Unfortunately we do not have 24 hour room service anymore at our hotel. Im not aware of any hotel in town that does this either. We did add several snack type options to a mini bar menu... More
0
Votes
Marees132014
2 December 2017|
AnswerShow all 4 answers
Response from RobertOldboy | Reviewed this property |
Sorry for late reply. Yes parking is on site but it is limited so need to book in advance
0
Votes
Charlesw12345
23 November 2016|
AnswerShow all 2 answers
Response from Troy S | Property representative |
Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
0
Votes
Room Tips
"For the best views choose 368/369 or same on level four"
Read review
"Clean, modern and great location"
Read review
"I think all of their rooms would be fine due to their one warning and you're out policy for disruptive..."
Read review
"Get a room away from Palmer street if available"
Read review
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