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Enderley Gardens Resort

Traveller (67)
Room & Suite (30)
Dining (3)

About

Location
Cleanliness
Service
Value
Enjoy the peace and quiet of the rainforest setting all the while just a 2 minute stroll to the rolling surf and patrolled beaches at Enderley Resort. Our Surfers Paradise apartments are only a 5 minute walk to major shopping centres and shops, restaurants, and the world-famous Cavill Avenue. If you don't want to stay in a "concrete jungle" then come and enjoy a holiday in our tropical rainforest resort.Enjoy your choice of spacious self-contained apartments - available in one and two bedroom apartments and convenient two bedroom townhouses - all with outdoor balconies. There is an accommodation style to suit both couples and families of all ages at our Surfers Paradise family holiday apartments.Enderley Gardens Resort Apartments offers a perfect retreat for relaxation. Set around tropical landscaped gardens and pool area, the resort offers facilities - such as a tennis court, pools, BBQ, spa and sauna. There is even a playground and wading pool to occupy the children. We invite you to experience holidaying at the centre of Surfers Paradise - with all its irresistible dining, shopping and entertainment options. The perfect place for sheer relaxation awaits you at Enderley Gardens Resort!
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Property amenities
Pool
Free parking
Spa
Airport transportation
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
119Reviews
89Photos
4Q+A
26Room tips
Traveller rating
  • 50
  • 18
  • 19
  • 11
  • 21
Time of year
Traveller type
Language
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  • English
Popular mentions
The booking process from the beginning should have been an indication of the service we’d receive here. The man that answered the phone didn’t have the time to book our room because he had an appointment to go to, so asked to email it. I did so and never heard back, so I called
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booked this accommodation, having not been to Gold Coast before, recommended by booking people as great location and family motel. On arriving at 5.15 pm, on Friday, office was closed, and the key to our apartment left in a phonebook next to office. Then when we got the the
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+7
Mould in a/c. door cant be locked from inside.door nobs hanging off. Hole in wall. Scuff marks on walls.locks on bathroom door don't have keys. No one in reception on sunday. Beds on wheels move when u turn over. matress in a brothel would b better. Tram noise loud enough to
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Response from Enderley_SP, Manager at Enderley Gardens Resort
Responded 18 Sep. 2018
Hello Aiden Thank your for your incredibly one sided review, which you are of course entitled to. The room you checked into was more than adequate for most families that chose to stay with us. However when meeting you in reception I could see that the room located on the top floor would not be suitable for you & your families needs. I offered to relocate you to another room however you declined. As I explained to you in reception when you made your complaint about the front entry door to the unit, we are unable to put deadlocks on the inside of the doors. Not once in my 4 years here as manager have I ever had a complaint like yours & doubt many managers would have heard it either. I did notice that your child requires restraining constantly which is unfortunate however that is not the responsibility of the managers or the building to ensure your child is restrained. We gave you a refund at your request without hesitation as we could tell that nothing would make you or your family happy. There really wasn't anymore that we could do for you. You got exactly what you wanted so I'm a little confused as to why you would write a review like this. It does show, however that we were right in our assessment & we gave you ( to the person that paid for your stay on your behalf, actually) a refund knowing that you were not the right guest for our lovely building. We hope that you try to enjoy the remainder of your stay on the GC, after all you are here on a holiday! Best wishes, Enderley Gardens Resort.
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Room was dirty. Room did not have toilet paper, you have to buy everything. No room cleaning. Free wifi didn’t work and was only 300Mb for two weeks. Trams noise was really loud. The room smells also really bad, kind of moldy... Not recommending to sleep in Enderley Gardens!
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Easy check in, great service. Resort is clean and tidy, location to shops is excellent, Northcliff is close station to catch a tram it is about 2 minutes away. Would go back to the resort anytime to stay in the Goldcoast.
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Album Categories
All photosTravellerRoom & SuiteDining
Mould on the sheers that managment said they new existed prior to our stay.
One of the couches. Managment advised they new about this prior to our stay.
Some of the cracks and holes that staff advised they knew existed in the room.
The damaged freezer door that nearly fell off when we opened it.
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123456
Is it close to a super market and train station
Hello, we are 150meters from the Tram ( light rail) station & an 8 minute flat walk to the large local supermarkets.
1 vote
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Is it close to a super market and train station
Yes it is close to an iga and woolies and the tram line goes past the hotel.
1 vote
Do the townhouse apartments have air conditioning
Hello, yes our townhouse apartments all have A/C.
0 votes
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How many of the rooms have air conditioning?
Hi Mandyjane40 - we have 10 one bedroom apartments and 13 two bedrooms apartments that have Air-Conditioning. We are more than happy to add a request to your reservation however it is subject to availability on the day of arrival.
0 votes
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"Away from the main road, otherwise you hear all the traffic, tram and people all night."
"Stay elsewhere"
"I would find somewhere else myself ."
"Rooms facing the back road offer very poor sleep"
"We were in room 15 good room"
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123456
PRICE RANGE
USD 72 - USD 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
enderley gardens apartments hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
34
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