Biarritz Apartments Gold Coast
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Biarritz Apartments Gold Coast
85 Old Burleigh Rd, Surfers Paradise, Gold Coast, Queensland 4217 Australia
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About
#51 of 124 apartments in Surfers Paradise
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Vending machine
Bicycle rental
Game room
Car hire
Parking
Paid wifi
Sauna
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Golf course
Tennis court
Table tennis
Spa
BBQ facilities
Non-smoking hotel
Sun loungers / beach chairs
Dry cleaning
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Private balcony
Sofa
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Location
85 Old Burleigh Rd, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
20 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We had a 3 bedroom apartment which was very spacious and well appointed. It's also in a great location close to shops, beach and casino. However, when you check in and end up having to clean the apartment yourself it is a big let down. There were even dirty tissues under the couch.
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Date of stay: January 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location wise this building is far enough away to avoid all the noise and pedestrian traffic that comes with staying in surfers or parts of broadbeach. The units are generous in size however very very original and sadly requiring an overhaul (the room we had looks nothing like the website renovated room so check this when booking in). Kitchen tiles were cracked and chipped and there was lifting in the middle. Kitchen appliances are circa early 80s as are the bathrooms. Having said that it was still comfortable and will easily accommodate 4 for an extended holiday. The amenities are great for the family ( games room / pool table) and the obligatory indoor / outdoor pools etc. One complaint I do have is the phone, be careful using it as the costs are pretty steep, use your mobile!! Other than that I would consider staying there again if a renovated room was available.
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Date of stay: January 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed at the Biarritz for many years and would not consider staying elsewhere when at Surfers Paradise, it is at the Broadbeach end so much quieter, and so close to beach always a totally enjoyable stay. Unfortunately this time found the two apartments we were allocated on the 12th floor where not as clean as they could be, and they were so tired and dated. Curtains were dirty and mouldy, carpets filthy and the rug in one apartment hadn't been lifted for a long time as too the lounge suites both needing a decent vacuum underneath, there was fat splattered up wall behind cooktop in one of the rooms and we did no cooking in this unit so were not responsible. Thoroughly disappointed when we have never experienced this at the Biarittz before. Was told they can't follow cleaners after every service but surely spot checks could be
held by management or head housekeeper.
On the plus side we really appreciated being able to book in early, it was a pleasant surprise to have our apartments serviced with clean linen only a few days into our stay. The staff were exceptionally friendly. The foyer and pool areas were spotlessly clean. We had a chance to view the refurbishment of the 14th floor and this is absolutely amazing, shame the apartments don't reflect this top class renovation.
We will be back as the Biarittz is a familar friend who wraps around you but hope on our return the body corporate gives a wake up call to owners who have let things slide in their apartments big time.
held by management or head housekeeper.
On the plus side we really appreciated being able to book in early, it was a pleasant surprise to have our apartments serviced with clean linen only a few days into our stay. The staff were exceptionally friendly. The foyer and pool areas were spotlessly clean. We had a chance to view the refurbishment of the 14th floor and this is absolutely amazing, shame the apartments don't reflect this top class renovation.
We will be back as the Biarittz is a familar friend who wraps around you but hope on our return the body corporate gives a wake up call to owners who have let things slide in their apartments big time.
Read more
Date of stay: November 2014Trip type: Travelled with family
Location
Service
Sleep Quality
Room Tip: All room layouts really good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BiarritzApartments, Manager at Biarritz Apartments Gold Coast
Responded 12 Dec 2014
Hi. Thankyou for your response. We love that you come and stay with us regularly and provide us with useful feedback. At the time of your stay we were in the mist of a changeover in cleaning contractors and now feel we have rectified these issues. Whilst this is no excuse we hope you will return to see us in the future. Again, thankyou for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon check-in I was told my two night stay was expensive! WTF! Advised I should of booked direct for a better price instead of going through bookings.com. Six people in the apartment but only four bath towels provided. When asked for the extra bath towels we were told they didn't have any to give us so we had to share and make do. Lounge room ceiling light blew on Friday night, advised front desk, but by the time we left on Sunday nothing had been done to replace the bulb. Pretty slack service. Six people in a three bedroom apartment with only one car space allocated. Had to park the second car two blocks away and hope it wasn't broken into.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The beds were horrible, very uncomfortable and about 20 years old. The rooms need new beds in the apartments as this is the second visit with really bad beds. A few of us had really sore backs for days after visiting.
The room was cleaned of a terrible standard. In one of the cupboards was a discussing dirty hair net with all the unfolded blankets pushed into the cupboard. Sand in the sheets of the clean made bed.
Thick dust on tv unit, bin top was filthy. I had to go around and wipe ever surface. Absolutely not good enough.
Lots of negative but the facilities are great and beautiful view.
We will visit again but the owners of the units really need to spend some money on new beds and kitchen utensils etc so outdated.
The room was cleaned of a terrible standard. In one of the cupboards was a discussing dirty hair net with all the unfolded blankets pushed into the cupboard. Sand in the sheets of the clean made bed.
Thick dust on tv unit, bin top was filthy. I had to go around and wipe ever surface. Absolutely not good enough.
Lots of negative but the facilities are great and beautiful view.
We will visit again but the owners of the units really need to spend some money on new beds and kitchen utensils etc so outdated.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Advertising misleading, do not stay here.
It turns out not all apartments are equal, and in the case of Birrartz Apartments, the difference can be very large. We booked a 3 bed room superior apartment and let me know tell you – we did not get what was advertised, so much so, that when we did go to the reception to check whether they gave us the wrong room – we thought it would’ve been at most the “standard” option, but really more likely the basic.
Let’s get the facts straight - the advertisement said it was reburished and modern – . Our apartment had reburished bathrooms, but that was about it. The kitchen was supposedly renovated but it was not clear to me it was - it certainly falls short of the photos by far. The lounge room was extremely dated, carpet and furniture extremely old, many of the appliances difficult to operate and had severe wear and tear. And in terms of “modern” – well, I don’t see how it can be the case with the widest stretch of our imagination. We were supposed to have an ocean view as well – you can see strips of ocean from the apartment but overall it is blocked by buildings and trees.
When we approached the staff to discuss this, they explained to us that the apartments are privately owned and that they are unfortunately not all the same. It still apparently met the definition of “superior” – i.e. bathrooms reburished, but I honestly think it is false advertising with the photos and descriptions on their websites vs what one would reasonably expect. Granted, we all know that hotels tend to showcase their best rooms and photos, but this apartment just did not fit the description at all.
It is not about the money – it is about us all having planned a family reunion with people coming from overseas and interstate, and everyone just being utterly disappointed and quite frankly, feeling cheated. We would’ve paid more money for what was actually advertised, we just wanted a nice modern and reburished apartment with a seaview which we did not get.
It turns out there are some good apartments in there, so if you do choose to stay there, good luck and see if you can get a better one than we did. Whatever you do, be aware that some of the apartments are not at all what was advertised.
Would not recommend...
It turns out not all apartments are equal, and in the case of Birrartz Apartments, the difference can be very large. We booked a 3 bed room superior apartment and let me know tell you – we did not get what was advertised, so much so, that when we did go to the reception to check whether they gave us the wrong room – we thought it would’ve been at most the “standard” option, but really more likely the basic.
Let’s get the facts straight - the advertisement said it was reburished and modern – . Our apartment had reburished bathrooms, but that was about it. The kitchen was supposedly renovated but it was not clear to me it was - it certainly falls short of the photos by far. The lounge room was extremely dated, carpet and furniture extremely old, many of the appliances difficult to operate and had severe wear and tear. And in terms of “modern” – well, I don’t see how it can be the case with the widest stretch of our imagination. We were supposed to have an ocean view as well – you can see strips of ocean from the apartment but overall it is blocked by buildings and trees.
When we approached the staff to discuss this, they explained to us that the apartments are privately owned and that they are unfortunately not all the same. It still apparently met the definition of “superior” – i.e. bathrooms reburished, but I honestly think it is false advertising with the photos and descriptions on their websites vs what one would reasonably expect. Granted, we all know that hotels tend to showcase their best rooms and photos, but this apartment just did not fit the description at all.
It is not about the money – it is about us all having planned a family reunion with people coming from overseas and interstate, and everyone just being utterly disappointed and quite frankly, feeling cheated. We would’ve paid more money for what was actually advertised, we just wanted a nice modern and reburished apartment with a seaview which we did not get.
It turns out there are some good apartments in there, so if you do choose to stay there, good luck and see if you can get a better one than we did. Whatever you do, be aware that some of the apartments are not at all what was advertised.
Would not recommend...
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Date of stay: January 2016Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After 3 years staying here for our annual Xmas Holiday, we will not be back. We have stayed in superior and standard apartments here and they are all starting to show their age, after all, this building was built over 20 years ago so wear and tear is to be expected.
We were unlucky enough to get Apartment 23 on the 5th floor... where to start:
the washing machine did not work and you had to shake the dryer to get the drum moving
dishwasher did not work
the kitchen was a mix match of awful cutlery and crockery, cupboard doors ill fitting and generally grotty
the main lounge had next to know furniture in it, a remote held together with tape, which made it difficult to actually operate the tv
the main bedroom... two bed side lamps that didn't even match and my husband went to read and surprise surprise, that didn't work
the bathrooms were disgusting... words cannot describe the state of them! The vanity cupboard doors did not even match nor meet, there was a big gap
Shame on the owner of this apartment, you expect guests to pay the high season rates for these average apartments, well we will spend our money elsewhere on the coast now. There are some lovely modern places and we will now be holidaying there next year.
Don't be fooled by the great view/location... trust me, this wears thin when nothing actually works in your apartment!!
Good luck if you do stay here!!
We were unlucky enough to get Apartment 23 on the 5th floor... where to start:
the washing machine did not work and you had to shake the dryer to get the drum moving
dishwasher did not work
the kitchen was a mix match of awful cutlery and crockery, cupboard doors ill fitting and generally grotty
the main lounge had next to know furniture in it, a remote held together with tape, which made it difficult to actually operate the tv
the main bedroom... two bed side lamps that didn't even match and my husband went to read and surprise surprise, that didn't work
the bathrooms were disgusting... words cannot describe the state of them! The vanity cupboard doors did not even match nor meet, there was a big gap
Shame on the owner of this apartment, you expect guests to pay the high season rates for these average apartments, well we will spend our money elsewhere on the coast now. There are some lovely modern places and we will now be holidaying there next year.
Don't be fooled by the great view/location... trust me, this wears thin when nothing actually works in your apartment!!
Good luck if you do stay here!!
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Date of stay: December 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BiarritzApartments, Manager at Biarritz Apartments Gold Coast
Responded 19 Jan 2015
Hi and thank-you for your feedback. We do really appreciate you taking the time to provide this valuable information to us, as we can use this information to ensure we are improving our services to customers in line with their expectations. It was also so good talking to you on the phone last week. Yes some of the (basic) apartments are aging gracefully and we are looking forward to the many renovations we have planned over the next couple of months. We are constantly working with the owners of the individual apartments to ensure customer expectations are met. I know some of the issues that you mentioned in your review were easily rectified in a timely manner, but I understand that guests can do without these inconveniences and we apologise for that. As discussed with you on the phone last week, we look forward to making it up to you on your next visit to see us. Again - thank-you for providing this feedback and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived Sunday to find reception closed at 12:00, however check in is not available until 14:00, so left with one key, made things difficult for a family of 6 if somebody wanted to go back to the room without everybody else.
Opened the door to the room which I was told was a standard room, if this is standard I would hate to see what a basic room is like.
Room looks dirty, Tv the size of a postage stamp, rusty furniture on the balcony, broken tiles, damp areas around doors. Doors rattling all night in the wind, carpets old and dirty, indoor pool nice if you like your eyes burnt as way to many chemicals in the water, games room with no games in just an empty room, sorry but I will never stay here again and suggest you do the same.
I have stayed at a number of apartments on the Gold Coast and this is the worst by far, I have not even mentioned the bathrooms and the condition of those, it's a horror story!!
Opened the door to the room which I was told was a standard room, if this is standard I would hate to see what a basic room is like.
Room looks dirty, Tv the size of a postage stamp, rusty furniture on the balcony, broken tiles, damp areas around doors. Doors rattling all night in the wind, carpets old and dirty, indoor pool nice if you like your eyes burnt as way to many chemicals in the water, games room with no games in just an empty room, sorry but I will never stay here again and suggest you do the same.
I have stayed at a number of apartments on the Gold Coast and this is the worst by far, I have not even mentioned the bathrooms and the condition of those, it's a horror story!!
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Date of stay: April 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here from 28 June to 5th July and had a fantastic time, was handy to shops, beach, and transport to the theme parks. Very easy walking distance to most places, great cafes and restaurants down the road only 5 minute walk.
Staff were helpful and friendly and would do anything for you. The room we had was a standard room and it was great, nice view very clean and had everything in it that we wanted.
Having a great friendly place to stay helped make our weeks holiday complete
Staff were helpful and friendly and would do anything for you. The room we had was a standard room and it was great, nice view very clean and had everything in it that we wanted.
Having a great friendly place to stay helped make our weeks holiday complete
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Date of stay: June 2012Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BiarritzApartments, Manager at Biarritz Apartments Gold Coast
Responded 31 July 2012
Thanks so much for your comments. They summarize what we set out to offer beautifully and its always nice to know our objectives are consistent with our guests desires. Were glad you enjoyed your stay and look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the apartments for just under a week in April/May, during the stay we were very impressed with the apartments, bit shabby but overall very clean and spacious. Upon arriving home from our holiday I have noticed money taken from my account after we had left without my permission. When contacting the apartments to enquire about this payment I was informed that we were given a two bed apartment and had only booked a one bed so the charge was for the upgrade. We did not ask for an upgraded apartment, we were not told not to use the second bedroom, there were no signs on the bathroom doors telling us not to use this bedroom (as the biarritz claimed in their reply to me) therefore we had assumed there were no one bedrooms left so they had upgraded us. They seem to struggle with a lack of communication and I have been left very unimpressed with the way they have dealt with my complaint. Will not be returning!
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Date of stay: April 2015Trip type: Travelled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BiarritzApartments, Manager at Biarritz Apartments Gold Coast
Responded 26 May 2015
Thankyou for taking the time to post a review. At Biarritz we welcome all feedback and love that the majority of our guests give truthful and meaningful feedback. In the future please ensure the review you post is true and correct. You in fact have been quite dishonest and decided to use both bathrooms and both bedrooms instead of the 1 bedroom and 1 bathroom you booked and paid for. We have charged you for what you actually used. Honesty is always the best policy and is the right and decent thing to do.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$220 - AU$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
biarritz apartments gold coast hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
5
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBIARRITZ APARTMENTS GOLD COAST (AU$220) - 2025 Prices & Reviews (Surfers Paradise) - Photos of Apartment - Tripadvisor
Frequently Asked Questions about Biarritz Apartments Gold Coast
Which popular attractions are close to Biarritz Apartments Gold Coast?
Nearby attractions include Queensland Korean War Memorial (0.4 km), RQAS Royal Queensland Art Society Gold Coast (0.4 km), and Broad Beach Surf School (0.2 km).
What are some of the property amenities at Biarritz Apartments Gold Coast?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and a spa.
Which room amenities are available at Biarritz Apartments Gold Coast?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Biarritz Apartments Gold Coast?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Biarritz Apartments Gold Coast?
Yes, free parking is available to guests.
What are some restaurants close to Biarritz Apartments Gold Coast?
Conveniently located restaurants include Metro Coffee, Chiangmai Thai, and Sushi Train.
Are there opportunities to exercise at Biarritz Apartments Gold Coast?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Biarritz Apartments Gold Coast?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Biarritz Apartments Gold Coast?
Many travellers enjoy visiting Post Office Gallery (3.8 km).
Does Biarritz Apartments Gold Coast have any great views?
Yes, guests often enjoy the ocean view available here.