Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Paradise Island Resort is your island resort in the heart of Surfers Paradise!!Located only a few minutes walk to the golden sands of Surfers Paradise beach and the glamour and fun of the centre of town, Paradise Island Resort has the perfect location for your holiday to paradise!Our 3 ½ star island resort offers the perfect opportunity for the holiday that has it all- from relaxing by the heated resort pool to having a workout on our tennis court or in our gym, our facilities on offer are similar to many 5 star resorts- but without the 5 star price tag!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese
Location
1 Paradise Island, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Paradise Island Resort
276 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Price and location is brilliant. The concept of the room is great, with dining, lounge, self-contained kitchen. But it is dated. Don't expect much.
The splash back needed wiping down from someone's coffee splashes. Need to improve the coffee and milk options. The kitchen drawers were all scratched.
Such a shame because it is in an ideal spot. Pool area is absolutely beautiful
Read more
Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:Parking available onsite, walking distance to Surfers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a studio river view room. Had minimal views though, due to being on ground floor. Still ok though. Room was everything we needed for a two night stay. Although could’ve been a little more cleaner, with a lot of dirty marks on the room walls & the balcony floor/door needing a good clean/sweep/mop.
The small fridge & tea/coffee making facilities in the room came in very handy. The location in the heart of Surfers was super convenient, within walking distance to everything close by. We would stay here again.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for one night. The rooms are extremely old and are need for a complete renovation. Bed is completely rock hard! Advised staff members that this was the case and they advised me that there was not much they could do due to limited rooms and each apartment being owned individually. Sleep was horrible and i have a sore back and arms.
Carpet was dirty and had marks on it, and the room felt like it was built in the 70's Wifi was terrible quality and i had to pay $29.95 for a private network over 2 days
AVOID IF POSSIBLE!
Read more
Date of stay: July 2021
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is a disgusting hotel I never leave reviews for hotels but I felt as if I had to. There is no good in this hotel our room Was beyond dated furniture paying over $100 a night you expect a clean room This room Was far from it . Exposed nails on the floor. Dirty carpet and bed. Mould in kettle and fridge This place needs to be closed down and re done. Also I think it’s totally ridiculous that they think 2 towels for two people staying for 5 days is enough. I had to pay $3 extra for more towels . Do not stay here! This hotel almost ruined our holiday. Also we did complain about the room and got given another room Which wasn’t much better again mould in fridge and kettle Bathroom fan not working. Toliet didn’t flush properly
And we both came home with bed bug bites
Read more
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chateau Beachside, General Manager at Paradise Island Resort
Responded 9 Apr 2024
Hi, Thank you for your feedback - We are disappointed to hear your stay was not up to standards. We have noted this with our team. If you wish to discuss any issues further please contact our team directly with your booking number. Kind regards, Paradise Island Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If we'd skipped the 1st unit (night), this review would be 4 stars. Unfortunately, that wasn't the case. Room 310A was atrocious! Bird droppings on the carpet, glass doors - filthy, disgusting click clack sofa (extra bed), toilet brush covered in brown?, dust millimetres thick, dried liquid spills all over the place. Even the TV remote was nasty. Every surface was gross, the bed linen seemed very clean though. Arrived around 2pm, were warned about Suncorp security deposits (*note at the end), made a coffee then went out to find food. We didn't complain then, opting to do so on our return, however reception was closed at 4:00-ish. The next morning we made it clear about the state of the unit and were moved to 228A, after we approved it. This unit was perfectly fine. Please see those photos. Such a shame that our stay was already tainted, because the complex overall is quite nice, the location is great and the staff were lovely. Apparently, the units are privately owned, but the cleaning is performed by the body corporate. The $200 charge for losing the key/fob is over the top! *My last (one and only hotel deposit in Australia) was also withheld by Suncorp for over one month, WHICH IS ABSURD. It's their policy. On the bank's advice I contacted the resort, TWICE, by email with their instructions to release the deposit. The resort never replied, but I did get my deposit back, eventurally.
Read more
Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip:Inspect the room before you unpack.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So, we booked 18 nights in this 3.5 star resort and the from the photos it looked very reasonable for the price.
However, this has been the worst place we have ever stayed in.
1. Room was not serviced for our entire stay, even though the resort policy is longer stays are serviced every 7th day. We have been responsible for laundering the sheets and towels ans buying our own toilet paper.
2. The room wasn't clean to start with, dust on most surfaces including the ceiling and curtains
3. Room in serious state of disrepair and looks like it hasn't seen a paint brush since it was built.
4. We booked a garden view room. Not much of a garden to view and only meters from the drive and carpark. The main contents of the garden are cigarette butts from the filthy pig living in the room above
5. We tried sitting on the patio for breakfast, however this was interrupted by ash and cigarette butts raining down from above.
6. The room has no personality, prison cells we've seen in movies look more appealing.
7. Mattress on the bed is stuffed and should have been replaced years ago.
I definitely will never recommend this place as it seems the owners are more interested in collecting the money than making sure what they're offering is worth it
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I like staying here whenever we are in Gold Coast. Good location and value for money. It is not a 5 star accommodation so we pay for what we get. Booked 2 nights recently for only $80/ night and we got upgraded to 1 bedroom Riverview unit upon checking in. The unit has kitchenette, washing machine/dryer and fairly big balcony. The unit looks like it’s been painted not so long ago. Unfortunately the breakfast service in restaurant is no longer available.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We upgraded from a studio to a 1 bedroom for $10 per night. We had a lovely view of the river and lots of lights at night. Only 5 minute walk to the beach and 10 minute walk to Cavill Mall. There were some cleanliness issues with the kitchen utensils and cookware, but the price of the unit was so reasonable I figured I could wash them myself before using. Excellent value for money. I would definitely stay here again.
Read more
Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and. I stay here regularly as we find it very convenient. It’s only a few minutes walking distance to Surfers Paradise. The room rate is reasonable n affordable for us. Due to COVID, they have stopped including buffet breakfast . But the ala carte breakfast was a good deal, for the price of $9.90 we were served a big portion of meal. The only downsides are they join 2 twin beds , instead of using a queen bed which is rather uncomfortable and the shower curtain is a little bit filthy. Otherwise we are very happy with the condition n size of the rooms, as well as the pool/spa
Read more
Date of stay: August 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was a little anxious after reading reviews but was surprised and very happy upon checking in. Not sure what all the bad reviews are about. Lobby area modern and staff welcoming with a little kiosk for basic needs. The hotel grounds and bbq areas etc beautifully maintained with bbq’s overlooking the lake and sitting areas to enjoy the surroundings. The pool area was great ! Nice heated pool with hot spa and another smaller pool as well with waterfalls, all overlooking the river. Beautiful looking at the city lights during an evening swim. Location is perfect ! Right in the middle of surfers paradise but felt nice and quiet as well on “own island”. The room we had (216A) was spacious, clean and comfortable with everything we needed and good sized river view balcony. Felt safe and secure in the hotel. Great value for money. We will definitely be back !
Read more
Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jenni, $200 by credit card pre authorisation or $200 cash which would be refunded on checkout providing key is returned and room check is complied with.
"Paradise island resort. Dirty unit. Not good service. Loud parties in poolono one there to deal with it. Dictatorial re clean up on departingorchargedtra"
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
AU$94 - AU$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradise island hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
60
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
