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Chateau Beachside

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1,635 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
Grays Point
Reviewed 24 April 2016

The Chateau Beachside is an older property and there was some renovations going on at the time.The lifts look a bit shabby but the oceanview apartment we stayed in had fantastic beach and water views from the bedroom, bathroom and lounge.The towels and bedding were brand new .The location is right next to the shops and restaurants so we walked...

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Thank ritab902
Chateau2012, Manager at Chateau Beachside, responded to this review

Greatly appreciate the feedback and will share this with my team. .

Carlingford
Reviewed 23 April 2016

Nice place to stay . However, a few things need to be upgraded. The room is old, but have nice beach view . No AC system, too noisy to sleep with Windows opened. The servic is good, staffs are very helpful.

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Thank 581fengy
Chateau2012, Manager at Chateau Beachside, responded to this review

We are pleased to hear you enjoyed your stay and that our team were friendly and helpful. We look forward to seeing you next time!

Kingswood
Reviewed 23 April 2016

The staff are nice that I can put my baggage in a room which is locked up as I have to wait 4 hours to check in. Free popcorn provided everyday, it is good to pick one when you go outside or come back. The view in the room are pretty awesome.

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Helpful?
Thank 903yus
Chateau2012, Manager at Chateau Beachside, responded to this review

Thank you so much for your kind words, which we pass on to our team. We are looking forward to welcoming you soon again.

Parramatta
Reviewed 22 April 2016

I like it ,the position , car park, the price, good view, my daughter love the breakfast selfservice at the first floor, the swimming pool is nice ,easy going to anywhere, If more wifi data will be best.

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Thank 535jingrul
Chateau2012, Manager at Chateau Beachside, responded to this review

We would like to thank you that you have taken the time to leave such a good feedback. It is great to hear that you enjoyed your stay. Again, thank you very much for your valuable feedback – we would be more than happy to welcome you again soon.

Coolum Beach
Reviewed 20 April 2016

The Room was clean and spacious. The staff were great and I loved that I received a txt regarding our arrival, and availability for parking and luggage storage (if we were early). The location was amazing, close to everything and the all day breakfast available with café across the road was value for money (and Yummy)

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Thank Katrina R
Chateau2012, Manager at Chateau Beachside, responded to this review

Thank you very much for choosing of our hotel for your stay in Surfers Paradise and nice comments, we so highly appreciate that you enjoyed your holiday here and felt comfortable. We are looking forward to your next stay here. Hope to see you soon.

Bangkok, Thailand
Reviewed 20 April 2016

I love a compliment car park for guest cos Surfers paradise is dying for free car park or beach side park. but need to put up with noise surround / screaming of drunken / noise of the car and big bike...not suit to relax and R.I.P.

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Thank Wanna A
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.

Taman Desa Cemerlang
Reviewed 20 April 2016

Good location where you can face the sea if you choose beachfront room. Room was spacious and clean. Staff were all helpful with good services. However, room will be quite hot if temperature is hot outside, as there's no aircon provided in the room..

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Thank ashleighthay
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, thank you for your positive comments. Along with my team, we are certainly looking forward to welcoming your return.

Frankston
Reviewed 20 April 2016

Great place to stay. Have been there several times now. Has it all position, value for money and friendly staff. The rooms are clean and well maintained. Right on the beach with fantastic view from the room.

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Thank K8351TBvickis
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest Thank you for leaving such a positive rate and review, it is always a huge motivational bust to receive such a positive review. We hope we contributed to a great experience in your visit to Gold Coast and to host you on your next visit.

Brisbane, Australia
Reviewed 19 April 2016

Words can't describe how bad it was Stuff was rude Couldn't get the booking right Doses not say anywhere Abuja deposit for the room I understand they have one for safety reasons but $200 is a lot of money for the dump The lefts where broken had to use the stairs and I was on the 10th floor I've stayed...

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Thank Jamie B
Reviewed 19 April 2016 via mobile

My partner and I stayed at the Chateau beachside in a out dated apartment. We came down to ask the front desk some general inquires and the lady behind the desk was on her personal iPhone in a private conversation whilst we waited in front of her to attend to us. I thought this was very rude as isn't serving...

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Thank Stella W
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, Thank you very much for choosing Chateau Beachside for your recent stay in Gold Coast and for taking the time to write a feedback. We are truly sorry, that you were disappointed about the experience with our front desk staff. Please be assured that this does not reflect our service standards and that we will follow up the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more   less 

Additional Information about Chateau Beachside

Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $91 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Beachside staff and other travellers.
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Questions? Get answers from Chateau Beachside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean facing”
 of 5 bubbles balibagus69, 14 Feb 2017 | Read review
“Ocean view if possible it has a Ranch slider that opens”
 of 5 bubbles dee001930, 16 Jan 2017 | Read review
“IF you really have to stay here, don't book room 1108.”
 of 5 bubbles RobJWalk, 25 Nov 2016 | Read review
“The studio rooms are great but try to get as high up as you can the main road is on the eastern side of the Hotel”
 of 5 bubbles RobGordon2906, 22 Nov 2016 | Read review
“Best views from beach-front rooms on fifth, sixth and seventh floor.”
 of 5 bubbles fahmidf2016, 21 Nov 2016 | Read review
5 of 5