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Chateau Beachside

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Traveller (629)
Room & Suite (527)
Pool & Beach (77)
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Overview
  • Excellent30%
  • Very good45%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“free popcorn”(51 reviews)
“great location”(331 reviews)
“across the road”(151 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,762)
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1,730 results
Traveller rating
522
736
277
96
99
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LanguageEnglish
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522
736
277
96
99
Show reviews that mention
All reviewsfree popcorngreat locationacross the roadbeachfront roomgames roomsteam roombeach viewthe gold coastdown stairsshort staybit datedcavill avenueamazing viewssurfersspasfacilitiesaccommodation
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1 - 5 of 1,730 reviews
Reviewed 5 days ago

Bathroom drain was blocked. So water was all over the bedroom sfter taking shower. Gross! We were the second unit with the same problem in one day! The building is very old and not much looked after. A few units are renovated but the reception...More

1  Thank David A
Response from ResortManagement1, Manager at Chateau BeachsideResponded 2 days ago

Thank you for your feedback regarding your recent stay. We are sorry to hear that the hotel did not meet your expectations and I apologise for any inconvenience caused.

Reviewed 1 week ago via mobile

We had room 1802, which I highly recommend. We had beach views from every window and could turn the couch to the open doors to enjoy the ocean air. Our room was very dated, but completely spotless. Definitely value for money!

Thank G2121
Response from ResortManagement1, Manager at Chateau BeachsideResponded 3 days ago

Thank you very much for choosing of our hotel for your stay in Surfers Paradise and nice comments, we so highly appreciate that you enjoyed your holiday here and felt comfortable. We are looking forward to your next stay here. Hope to see you soon.

Reviewed 1 week ago via mobile

I have written a few reviews in my time but I am happy to say that the accommodation is very dated but was happy with experience and cost of the experience. On arrival was met with nice staff and there is a $200 bond on...More

Thank Chuck N
Response from ResortManagement1, Manager at Chateau BeachsideResponded 3 days ago

Thank you for leaving such a positive rate and review, it is always a huge motivational boost to receive such a positive review. We are glad we contributed to a great experience in your visit to Gold Coast and we hope to host you on...More

Reviewed 2 weeks ago via mobile

Only good thing was the great location and views. Customer service was poor as staff were not friendly and acted like they couldn't care less. Advertised free wifi yet only supplied 1.5gb for 7 days (lasted 1 day for 2 people). Had to pay for...More

Thank Katie M
Response from ResortManagement1, Manager at Chateau BeachsideResponded 2 weeks ago

Dear Katie, Chateau Beachside is a 3.5 star property located in one of the best locations in Surfers Paradise. We aim to provide the best value accommodation on the Gold Coast and our appeal is to the savvy traveller who wants Value for Money: our...More

Reviewed 2 weeks ago

4 night stay here was alright but not amazing. First of all the good - price is reasonable and the location is wonderful. Pool is great and spa's were a nice temperature no matter the time of day. And the not so good - Had...More

Thank Stephariffic
Response from ResortManagement1, Manager at Chateau BeachsideResponded 2 weeks ago

Dear Guest, thanks for your review. We are a limited-service, AAA 3.5 star complex and offer a combination of either Beachfront or OceanView - Studio, 1-Bedroom and Hotel-style accommodations. Located opposite Surfers Paradise Beach, all of our Rooms have beach and ocean views with some...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Details
Price range
USD 65 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 65 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (629)
Room & Suite (527)
Pool & Beach (77)
Dining (16)
Amenities (28)
Family and Play Areas (1)
Questions & Answers
Ask a question
nabanita2000
28 January 2018|
AnswerShow all 4 answers
Response from Jackliveshere72 | Reviewed this property |
There’s no “private access” to the beach as there is a road between the hotel and the beach. Very easy to access though. Swimming during the day is ok. Can’t remember if the beach had life guards. If they do you must swim... More
1
Vote
skitzBrisbane
6 July 2017|
AnswerShow all 3 answers
Response from js4rq | Reviewed this property |
You are best off contacting the property by phone or email. They are very accommodating with room requests though :) Good luck!!
0
Votes
Chloe H
17 July 2015|
AnswerShow all 3 answers
Response from James S | Property representative |
Pool currently not heated. Waiting for installation of new parts- should be installed by end of august. Pool temp is held at 26C when heating on. 3 Spas heated to 35C
0
Votes
Room Tips
"Renovated rooms"
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"Beach front room has a fantastic view"
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"Great value for money budget stay in a fabulous location"
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"Ask for a north facing view."
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