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Chateau Beachside

Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
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Traveller (824)
Room & Suite (632)
Pool & Beach (27)

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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#27 of 124 apartments in Surfers Paradise
Location
Cleanliness
Service
Value
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Beach
Game room
Books, DVDs, music for children
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Vending machine
Tennis court
Billiards
Table tennis
Kids' outdoor play equipment
Spa
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Laundry service
Self-serve laundry
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Room features
Sofa
Iron
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Centrally Located
Languages Spoken
English, Chinese, Dutch, Italian
1949Reviews13Q+A100Room tips

Reviews
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robertodur wrote a review 1 Feb
Perth, Australia13 contributions6 helpful votes
Room on 9th floor had no a/c, carpet was dirty and ripped. Mold galore and overall very tired room. Assistance from Reception was non-existent, while moving the kids pull out bed we found rubbish under the frame, which amazes me as the housekeeper would have seen it since they had to undo the chain lock to open the bed, ( yes they use clock to stop people opening the couch). They take $200 bond which as today 2 weeks later, hasn't been returned yet. It was a very disappointing start of our family holiday, so we booked a room somewhere else for the next day, and enjoyed a clean and cool hotel room. its just mesmerizing that in 2024 hotels don't have bear minimum comforts. definitely will go somewhere else next time.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chateau Beachside, General Manager at Chateau Beachside
Responded 3 weeks ago
Hi there, Thankyou for your feedback on your stay, we are disappointed to read that your stay did not meet your expectations. Due to recent storm damage to our air-conditioning plant, none of our accommodations presently have working air conditioning, we are sorry that this impacted upon your stay. We thankyou for your feedback regarding cleanliness, we will follow up on this and rectify where possible. If you would like to discuss further, please contact us directly. Kind regards, Chateau Beachside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BalwynCalling wrote a review Jan 2024
Melbourne88 contributions80 helpful votes
If you are looking to stay in the centre of Surfers Paradise, Chateau is a value for money option. I stayed 2 nights in mid December 2023, where booking only 1 month before my visit, Chateau appeared the best value option at $155 per night for an ocean view studio apartment with free parking (must put parking permit on dashboard). Note this room only did not provide twin sleeping options, where a fold out bed was an extra $25. One positive is the free parking, and checking in after hours was relatively straight forward, provided you have informed reception, paid your $200 bond, and received details of how to check in via the phone at the front door to gain access to your key in the safe. Bed was in a section with no doors, while living area was decent. The external spaces were a bit dated - needed to carefully walk down about 20 stairs to get to the pool, while the upper area and former tennis court area had cars parked. Overall my experience met / exceeded the price paid.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Stewart, General Manager at Chateau Beachside
Responded 1 Jan 2024
Hi BalwynCalling, Thanks for your review on your stay with us. We are glad that you enjoyed your time here and the parking and check in process met your expectations. We hope to see you again, Chateau Beachside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Porkypedro wrote a review Dec 2023
Bacolod, Philippines62 contributions49 helpful votes
+1
I've traveled all over Europe and South East Asia including 3rd countries like India and Nepal but without a doubt this is the most rundown poorly maintained hotel room I have ever experienced😱.... Bring earplugs if you want to sleep as the windows don't close properly and expect an uncomfortable night if it's hot and humid as there's no aircon and the ceiling fan in the room centre has no effect for sleepers😥.. Did I mention the cigarette burns in the blanket😂.. On the positive side, the sheets and towels were clean and freshly laundered, there is off street secure parking for 1 vehicle, it's opposite the beach and restaurants are plentiful.. If you just want the Gold Coast Bohemian experience at an affordable price and a place to crash after a boozy night out, then look no further 😁
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Stewart, General Manager at Chateau Beachside
Responded 17 Dec 2023
Hi there, Thank you for your feedback on your recent stay. We are disappointed to read that your stay did not meet your expectations. We are sorry that you did not have an enjoyable stay, we will follow up on your comments and rectify where possible. If you would like to discuss this further, please contact us directly, Chateau Beachside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces19290465177 wrote a review Dec 2023
1 contribution
Horrible dated and dirty rooms, Rusty appliances. Filthy oven ( then cleaned with a bath towel) That was practically nailed in the hole and didn't fit. Rude unhelpful staff that refused to look at the state of the rooms. We had travelled from th UK and had to find alternative accommodation, ruined the start of our holiday and took a deposit and had to fight to get a refund! Disgusting behaviour... Please note we found somewhere far better and cheaper, don't put up with that tip.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Stewart, General Manager at Chateau Beachside
Responded 4 Dec 2023
Hi there, We are sorry to read that your stay did not meet your expectations, and the cleanliness and staff attitudes were not to standard. We will follow up on these comments and rectify where possible. If you would like to discuss this further, please feel free to reach out directly. Kind regards, Chateau Beachside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa I wrote a review Nov 2023
Wollongong, Australia62 contributions16 helpful votes
+1
Great little couple get away central to Surfers shops, bars, cafes and beach front. The views were breathtaking, was hard to leave our room. Fab cafe for brekkie downstairs, Coles closeby, BWS across the road.....great value for money and best location, not 5 star but comfy.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Stewart, General Manager at Chateau Beachside
Responded 28 Nov 2023
Hi there, Thank you for your review on your recent stay. We are glad to read that you enjoyed our location, and the views provided from your apartment. We hope we can welcome you back again soon, Chateau Beachside Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bob C wrote a review Sept 2023
North Mackay, Australia36 contributions39 helpful votes
What a great location! Absolute beach front, just cross the road and your on the sand, while still being right in the heart of Surfers Paradise. Our room was clean, spacious, bright and well appointed. We found the staff friendly and very helpful, while the undercover secure parking provided a safe place to leave our vehicle. We will definately be staying again!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew H wrote a review Aug 2023
14 contributions26 helpful votes
Overpriced, dodgy and dated. Asked for additional towels and was told that it is a non service hotel and there is charge, $3 per towel. Don’t expect to get early check in. Some staff just rude and dismissive. Only redeeming quality is proximity to the centre of town. If you don’t expect much it may still disappoint you. For $300 a night, you can do better.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John M wrote a review Aug 2023
65 contributions66 helpful votes
+1
Stayed here for 6 nights. Even though it was August, the weather was warm. Reception staff was friendly. Check-in was fast. Yes, they do charge a $200 bond that is fully refunded. This is the norm for most accommodation these days. On-site parking is available for 1 car per room. Found parking to be simple. 3 levels of parking, but in summertime, it will be hard to find one. Some spots are a tight squeeze. Booked a room with air-conditioning, which was quite nice. I don't understand why people would book a room without air-conditioning. Even though it's winter, we use the air-conditioning night and day. Room had everything you needed with Cooktop, Oven, Toaster, Kettle, plates cups, etc. Nice size TV and coutch and dinning table. Bed and pillows were very comfortable. Breakfast at the cafe can be brought each morning for $12.50 cash. The only downside was the pressure of the toilet or the way the plumbing was done for it. It required a few flushes, which isn't very water conservative. The view was a side ocean view on the 8th floor. Nice room and would stay again.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kejora wrote a review July 2023
Montreal, Canada65 contributions12 helpful votes
+1
We’re from Canada, stayed in my sister’s residence. We just needed to have privacy for few days, then we reserved this place. Glad that our room facing directly to the beach. From our window we had spectacular sunrise view. About 5 minutes to the grocery or Cafe to get some good coffee is a bonus. The hotel is standard, not new fancy building, but clean and well functioning. There were 3 sets of cups, glasses and teaspoons. But no plate at all. We’re good, well prepared, we brought our own plates and utensils. You pay for extra fresh towel. We simply went to the laundry down stair to wash our cloths including towels. If you need cleaning service, you pay $20. We just cleaned everything like we do at home. There’s $200 deposit the second you check in to make sure that you keep the property in good condition. So, first time when we stepped in our room, we filmed (video) and took photos every thing, same thing before checking out. Therefore the property and us could do cross check if something happened. I informed that to the receptionist. We enjoyed our 4 night stay, we’re sure the property of the hotel loves us too as we left everything cleaned. We didn’t even left any trash. Only near the toilet, and it’s not nasty … some toilet papers we used to dry the sink. Next time visiting Gold Coast this place will be the first one to consider as our stay. Good price, excellent location.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tonya wrote a review June 2023
Dubai, United Arab Emirates7 contributions1 helpful vote
+1
Room had smell, I assume because of old carpet covered all over the floor. They provide only 1 small pc of shampoo, no conditioner or no shower gel. Dirty walls, dusty ceiling, under the bed and of course inside the AC. I had dust allergy. They was till 7:30 pm and if you have any problems nobody is there to solve it. Manager was rude and showed her poor managing skills and lack of customer service. She could be more polite and sympathetic in solving guest’s problem. I was very disappointed and sad at my stay in this hotel.
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Date of stay: June 2023Trip type: Travelled solo
Room Tip: Bring your own conditioner and shower gel. Be ready to pay deposit of 200 $💵. They work till...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$93 - AU$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau beachside hotel surfers paradise, chateau beachside surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
100
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CHATEAU BEACHSIDE (AU$93): 2024 Prices & Reviews (Surfers Paradise) - Photos of Apartment - Tripadvisor

Frequently Asked Questions about Chateau Beachside
Which popular attractions are close to Chateau Beachside?
Nearby attractions include Fox In A Box Gold Coast Escape Rooms (0.2 km), Lost Locks (0.4 km), and Padlockd Escape Rooms & Bar (0.2 km).
What are some of the property amenities at Chateau Beachside?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Chateau Beachside?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Chateau Beachside?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Chateau Beachside?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Chateau Beachside?
Conveniently located restaurants include Betty's Burgers, Bazaar, and White Rhino Bar and Eats.
Are there opportunities to exercise at Chateau Beachside?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Chateau Beachside located near the city centre?
Yes, it is 0.3 km away from the centre of Surfers Paradise.
Are any cleaning services offered at Chateau Beachside?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Chateau Beachside?
The staff speaks multiple languages, including English, Italian, Chinese, and Dutch.
Are there any historical sites close to Chateau Beachside?
Many travellers enjoy visiting Post Office Gallery (3.7 km).
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