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Surfers Tradewinds

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Traveller (42)
Pool & Beach (3)
Room & Suite (2)
Overview
  • Excellent24%
  • Very good29%
  • Average12%
  • Poor12%
  • Terrible23%
Travellers talk about
“bbq area”(6 reviews)
“spa pool”(2 reviews)
Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Kitchenette
4.0 Star Hotel
All hotel details
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Reviews (77)Write a Review
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All reviewsbbq arearooms were very cleanspa poolwould definitely stay here againcentral locationbbqssurfersapartmenttram
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1 - 5 of 77 reviews
Reviewed 11 November 2017 via mobile

So when we first got to our room at Surfers Tradewinds, I was fully prepared to give them a 4 star rating. Yes it wasn't the tidiest, but it was also cheap. We got a room upgrade, and check in was a breeze. I once...More

Thank Ashleigh F
Response from Helen L, Manager at Surfers TradewindsResponded 3 weeks ago

Hi Ashleigh, Thank you very much for letting us know and we are so sorry about all the inconvenience you experienced before. However, we can't agree with some of the points mentioned in your comments. First of all, according to hotel check-in requirements, a $200...More

Reviewed 17 October 2017

Pros: Very close to beach and coffee shop just down the road, service stations around the corner, easy access to Gold Coast highway which will take you down the main strip. Inside hotel room was very clean, and modern. Very quiet inside and could not...More

Thank Mel I
Response from Helen L, Manager at Surfers TradewindsResponded 3 weeks ago

Hi Mel, Thanks so much for your comments and it's so glad to heard that you love your stay here. This is my biggest motivation as a hotel manager. We are all looking forward to see you again. Regards Helen Surfers Tradewinds

Reviewed 21 April 2017

Whilst a good location and two blocks from the beach the accommodation was very tired, lost of things did not work. As we were here competing for sport we needed to wash and dry every day - the tumble dryer did not work, shower fittings...More

Thank SASolutions
Response from Helen L, Manager at Surfers TradewindsResponded 3 weeks ago

Hi SASolutions, Thanks for your comments and we are very sorry for the problems you encountered during your stay. The upgrade of the unit has been done which including the maintenance of whole unit, bedroom and the kitchen area. For ensure our guests can get...More

Reviewed 11 April 2017 via mobile

It's difficult to understand where any of the 'better' reviews of this accomodation come from. Maybe the staff wrote them? Our Room - Very tired, could use a real good clean, kitchen was sparsely equipped and some items had to be washed before using. Cracked...More

Thank Bdmwke
Response from Helen L, Manager at Surfers TradewindsResponded 3 weeks ago

Hi, we are so sorry to see that you have experienced such a bad situation. I have to say we upgraded the three public areas in the month of September, Include remaking the whole pool tiles, replace a new modern electron BBQ machine, and garage...More

Reviewed 8 April 2017

I made a booking well in advance to stay at Tradewinds and received a confirmation email with details. I was informed this week that the booking was cancelled with some poor excuse from the Manager . Stay away from this place. 😡More

Thank Alastair M
Response from Helen L, Manager at Surfers TradewindsResponded 3 weeks ago

Hi Alastair, we are regret to cancel your booking. Please believe that we have done all the work before we inform you that the order has been cancelled. If there is a big problem in the room and can not be use, there's nothing we...More

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About
Amenities
Top amenities
Pool
Free Parking
Beachfront
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
USD 108 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 108 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (42)
Pool & Beach (3)
Room & Suite (2)
Hotel & Grounds (32)
Bathroom (5)
Questions & Answers
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Room Tips
"Room 38 was great, 3 bdrm 2 bathroom and spacious living"
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"Ask for a ground floor room, check that everything works, beware you are penalised for the most basic of..."
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"Ask for a newer room"
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"I like upper level rooms"
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