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BreakFree Imperial Surf

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443 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Newcastle, Australia
Reviewed 12 October 2016

I have been here 4 times at Imperial surf, and always enjoy it. It is so easy to get anywhere.And that is on public transport. The place to stay at..is IMPERIAL SURF.. Units are spacious and well equiped oh and did i mention the VIEWS, they are awesome. love staying here.

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Helpful?
Thank J1184WUdebbiel
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear J1184WUdebbiel, Thank you for taking the time to provide feedback on your recent stay. It is always nice to hear from our regular guest who enjoy their stay with us. We look forward to welcoming you back again soon. Best regards Rajesh Shetty

Surfers Paradise, Australia
Reviewed 11 October 2016

The rooms/ apartment needed a good extensive clean, including windows. There were a pod of whales out the front for 3 days, more good luck/timing so a bonus. Staff pleasant and friendly. Overall a handy place to stay, but there would be better value properties available for $1,200 for 4 nights.,

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Helpful?
Thank garybG152XM
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear garyb152XM, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. We have taken note of your comments regarding cleaning and will address this with our housekeeping team. Happy to hear that you got the opportunity to spot whales during your stay. Best regards...

Tauranga, New Zealand
Reviewed 1 October 2016

Breakfree Imperial Surf....well....the view was great....car parking free....and that is about it. Old, broken, dirty.... Someone had written in review (as I looked once we got in) that the mirrors all over apartment made them think of some porn movie...must admit they were right. Furniture dirty. Stains all over the dining chairs. And be careful they don't break! Main bathroom...

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Helpful?
Thank rosemarystephenb
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear rosemarystephenb, Thank you for taking the time to provide feedback on your recent stay.It disappoints me to learn that you encountered a number of issues during your stay. We have taken on board all your comments and will be addressing this with the respective departments. This is not our usual standard and I apologize for any disappointment you experienced...

Auckland Region, New Zealand
Reviewed 28 September 2016

This is the second time our family have stayed at the Imperial Surf. The location is second to none. Our rooms were spacious, clean and well equipped. I don't want to entertain trying another hotel in case it doesn't measure up. Yes, it is not the most modern, but it is very comfortable and clean. The views... well, sublime.

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Helpful?
Thank fionav947
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear fionav947, Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that you enjoyed the superb location and the great views. We look forward to welcoming you back again on your next visit. Best regards Rajesh Shetty

Hamilton, New Zealand
Reviewed 25 September 2016

Rooms, beds, sofa getting tired and uncomfortable. Great views and location and spacious. For price could service room more. One towel each for five days!! Still we loved our holiday and would return.

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Thank groupoffriends2016
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear groupoffriends2016, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. I invite you to contact me directly with the Unit number so that I can address these issues accordingly. I look forward to hearing from you. My email address is rajesh.shetty@breakfree.com.au Regards Rajesh...

Kuala Lumpur
Reviewed 24 September 2016 via mobile

Totally enjoyed our stay in a spacious corner 2 bedroom apartment on the 25th floor wt breathtaking views of surfers beach n river! Our unit was mostly renovated n clean. Only 10 mins walk away fm Cavill Avenue where all d food n action is!

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Helpful?
Thank bon_voyage5
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear bon_voyage5, Thanks for you excellent reviews. We are delighted that you enjoyed the stunning views of the ocean and the river. We are in the process of upgrading Units and it is great to receive positive feedback regarding the renovations. We look forward to welcoming you back again. Best regards Rajesh Shetty

Sydney, Australia
Reviewed 24 September 2016

Great stay place for big family, its very close to beach. There is stunning view on the balcony. The two bedrooms are very clean and well maintained. There is actual mattress for more people. The kitchen has lot of cooking facilities. We cooked every now and then during our stay. You need to buy salt and oil if you plan...

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Helpful?
Thank 330nanz
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear 330nanz, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Brisbane, Australia
Reviewed 21 September 2016

Excellent views of beaches and spectacular views of high-rise buildings at night from level 23 (with the myriad of lights): very comfortable and clean. Staff very polite and helpful at all times. Walking distance to Surfers Paradise shops and restaurants.

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Helpful?
Thank thomasgN7738WM
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

DearthomasgN7738WM, Thank you for putting in your reviews. We are glad that you enjoyed the spectacular views and found the apartment comfortable and clean. I am also very pleased that our team were polite and helpful. We look forward to welcoming you back on your next visit to the Gold Coast. Best regards Rajesh Shetty

Waikato Region, New Zealand
Reviewed 17 September 2016

Staff were wonderful. Facilities were basic but clean and tidy. Issues with leaky fridge and temperamental washing machine. air con didnt work and was full of mould. geneaprally we were hapoy. Just need to address those minor issues

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Helpful?
Thank tracy459
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear tracy459, Thank you for taking the time to put in your reviews. We have noted your comments and passed it on to our maintenance team. We are glad to hear that you were happy with the rest of the service and facilities. We look forward to welcoming you back on your next visit to Gold Coast. Best regards Rajesh...

Auckland Region, New Zealand
Reviewed 17 September 2016

All good, would return again. The location was ideal, could just walk to the action going on in Cavill Avenue. Very spacious and the view in both directions were exceptional. Everything needed was available

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Helpful?
Thank O9705CMkevina
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Mkevina, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Regards Rajesh Shetty

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Laying claim to some of the best views on the Gold Coast, BreakFree Imperial Surf offers quality accommodation at a reasonable price. Located in the heart of Surfers Paradise overlooking the beach, all apartments have ocean views, some with sweeping panoramic vistas of the Gold Coast hinterland and surrounds. Perfect for a weekend getaway, mini-break or beachside family holiday, accommodation options include one and two bedroom apartments with large balconies, fully-equipped kitchen and laundry facilities, TV and security access. The resort offers a range of leisure facilities including a full-size tennis court, indoor and outdoor swimming pools, sauna, BBQ area and tour desk. Only a short walk will have you in Cavill Avenue where you can hit the shops or dine at one of the many cafes or restaurants. When the sun sets the Surfers Paradise nightlife takes over and all the nightclubs are only a short walk away. With the surf-patrolled beach directly opposite and the retail, dining and entertainment hub of the Gold Coast literally on the doorstop, the resort offers choice - whether you want to laze in the sun or party until the sun comes up. Maintenance Notice We are excited to announce BreakFree Imperial Surf will be undertaking an upgrade of the external balcony balustrades. This work is scheduled between from 20 April until 10 December 2015 and it will be carried out from 8am to 5pm Monday to Friday only. During this time there may be restricted access to the hotel entrance and limited access to some balconies. The tennis courts will be closed from 20 April until 15 October 2015. The outdoor pool will be closed from October 2015 until the end of the project, however the indoor pool will remain open from 7am until 9pm throughout this period. ... more   less 

Additional Information about BreakFree Imperial Surf

Address: Imperial Surf 80 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $131 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BreakFree Imperial Surf 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Imperial Surf Hotel Surfers Paradise
BreakFree Imperial Surf Surfers Paradise, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from BreakFree Imperial Surf staff and other travellers.
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Questions? Get answers from BreakFree Imperial Surf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles TassieDevils_1956, 15 Jan 2017 | Read review
“The higher the better.”
 of 5 bubbles nickanmaria, 7 Jan 2017 | Read review
“Ocean front SE corner 14th floor”
 of 5 bubbles Aaliaust, 4 Dec 2016 | Read review
“two front rooms on each floor have the best views”
 of 5 bubbles wilkdig, 14 Nov 2016 | Read review
“Don't stay timeshare, & ask for a unit higher up the tower.”
 of 5 bubbles Tacaga, 5 Nov 2016 | Read review
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