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BreakFree Imperial Surf

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416 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Melbourne, Australia
Reviewed 13 August 2016

While a bit outdated the Imperial Surf is in an excellent location. Just across the road from the beach on the front and the back is right on the tram stop. Only five minute walk to shops and the famous Cavill Avenue. But most important the staff were so beautiful, courteous and helpful. Good value for money as well. Great...

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Helpful?
Thank claudiosE6556VX
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear claudiosE6556VX, Thank you for taking the time to provide feedback on your recent stay. I am really happy to hear that you found our staff to be courteous and helpful. Yes you are absolutely right about the excellent location and good value.We are glad you enjoyed your stay with us and look forward to welcoming you back again soon....

Melbourne, Australia
Reviewed 11 August 2016

the hotel is in very handy location and our room got 180 degree sea view, all facilities are very good, the kid were enjoying the indoor pool swimming in the season and we are enjoying the indoor spa and sauna , we are happy and will come back again! thanks

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Helpful?
Thank 328yiminc
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear 328yiminc, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Sydney, Australia
Reviewed 10 August 2016

The property is a little bit run down. Front desk staff was very helpful. I think refurbishment of the unit is required and it's time to get rid of the old Sofa. Also, amenities supply should be sufficient for number of days guest stay. Particularly over the weekend when reception was closed. We finally brought our own body wash and...

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Thank mayleung1999
Melbourne, Australia
Reviewed 8 August 2016

Stayed in Sub Penthouse on the 36th Floor. Worth every penny. Extremely large wrap around balcony with fantastic views of ocean, canals and waterfront homes at rear. All staff very helpful and the two car parking area that comes with this apartment was a plus for visitors. Would definately stay again

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Helpful?
Thank johnsN9908VD
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear johnsN9908VD, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Thames, New Zealand
Reviewed 5 August 2016 via mobile

Excellent location with great outlook watching the whales swim by good facilities and helpful friendly staff short walk to night markets and shops. Wouldn't hesitate to stay here again great for families.

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Helpful?
Thank kirstyncliff
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear kirstyncliff, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Canberra, Australia
Reviewed 5 August 2016

Misty was our receptionist while we staying there. She impressed us with her excellent customer skills. I would like to stay there again if travel to gold coast. Room was with fabulous views and recently renovated.

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Helpful?
Thank Tina W
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Tina W, Thank you for taking the time to write about your experience with us. I am really pleased to hear that you were impressed with Misty. You are absolutely right, Misty has excellent customer skills. I will certainly pass on your compliments to Misty. We look forward to welcoming you back on your next visit to Gold Coast....

Melbourne, Australia
Reviewed 2 August 2016

A great location. A front 2 bedroom apartment, opposite the beach, 17th floor, fantastic views. Not new, but big and comfortable and so close to public transport. Reception staff friendly and helpful.

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Helpful?
Thank KelMelbourne
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear KelMelbourne, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Noosa, Australia
Reviewed 1 August 2016

We stayed at the Imperial Surf for one night in June 2016, in a 24th floor 2 bedroom apartment. I don't think I set the bar terribly high for accommodation, but the Imperial Surf doesn't even come close. Arriving at 6pm, I found the reception closed. The 'hotline' phone provided left me on hold for 20 minutes before an operator...

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Helpful?
Thank Ian_Pratt
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Ian_Pratt, Thank you for taking the time to put in your detailed reviews regarding your stay. We have taken on board all your comments and we will be addressing them with the concerned parties. We apologize for the disappointment you experienced during your stay. Regards Rajesh Shetty

Brisbane Region, Australia
Reviewed 31 July 2016

Have stayed at this hotel a few times now and absolutely love it, the views are fantastic and the location is very central to everything you need. the general cleanliness could be improved butt overall i highly recommend.

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Helpful?
Thank P1328TEannad
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear P1328TEannad, Thank you for taking the time to provide feedback on your recent stay. We have taken on board your comments regarding cleanliness and will address this with our Housekeeping team. We are glad you enjoyed the views and the location and look forward to welcoming you back again soon. Regards Rajesh Shetty

Melbourne, Australia
Reviewed 31 July 2016

Everything as stated in the survey rating but apartment is dated and needs to be updated. The Checking in Staff were Great. Stay was relaxing and Location very Good. Enjoyable stay but hesitant to fully recommend to friends because of the quality of the apartment.

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Helpful?
Thank steventC7323CL
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear steventC7323CL, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. We have taken on board your comments regarding the quality of the apartment and will work with the owners to upgrade. Best regards Rajesh Shetty

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Laying claim to some of the best views on the Gold Coast, BreakFree Imperial Surf offers quality accommodation at a reasonable price. Located in the heart of Surfers Paradise overlooking the beach, all apartments have ocean views, some with sweeping panoramic vistas of the Gold Coast hinterland and surrounds. Perfect for a weekend getaway, mini-break or beachside family holiday, accommodation options include one and two bedroom apartments with large balconies, fully-equipped kitchen and laundry facilities, TV and security access. The resort offers a range of leisure facilities including a full-size tennis court, indoor and outdoor swimming pools, sauna, BBQ area and tour desk. Only a short walk will have you in Cavill Avenue where you can hit the shops or dine at one of the many cafes or restaurants. When the sun sets the Surfers Paradise nightlife takes over and all the nightclubs are only a short walk away. With the surf-patrolled beach directly opposite and the retail, dining and entertainment hub of the Gold Coast literally on the doorstop, the resort offers choice - whether you want to laze in the sun or party until the sun comes up. Maintenance Notice We are excited to announce BreakFree Imperial Surf will be undertaking an upgrade of the external balcony balustrades. This work is scheduled between from 20 April until 10 December 2015 and it will be carried out from 8am to 5pm Monday to Friday only. During this time there may be restricted access to the hotel entrance and limited access to some balconies. The tennis courts will be closed from 20 April until 15 October 2015. The outdoor pool will be closed from October 2015 until the end of the project, however the indoor pool will remain open from 7am until 9pm throughout this period. ... more   less 

Additional Information about BreakFree Imperial Surf

Address: Imperial Surf 80 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $150 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BreakFree Imperial Surf 3.5*
Number of rooms: 100
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Also Known As:
Imperial Surf Hotel Surfers Paradise
BreakFree Imperial Surf Surfers Paradise, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from BreakFree Imperial Surf staff and other travellers.
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Questions? Get answers from BreakFree Imperial Surf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front SE corner 14th floor”
 of 5 bubbles Aaliaust, 4 Dec 2016 | Read review
“two front rooms on each floor have the best views”
 of 5 bubbles wilkdig, 14 Nov 2016 | Read review
“Don't stay timeshare, & ask for a unit higher up the tower.”
 of 5 bubbles Tacaga, 5 Nov 2016 | Read review
“ask for the ocean view,”
 of 5 bubbles , 23 Oct 2016 | Read review
“room 30B excellent views just needs a overhaul though”
 of 5 bubbles AndrewM742, 28 Aug 2016 | Read review
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