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BreakFree Imperial Surf

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417 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

It is located at the perfect beach facing location. kitchen was fully equipped with dishes and appliances. Toilets and bathrooms were clean. Carpet was bit old and dirty otherwise we loved our stay and would love to stay again

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Helpful?
Thank drishk2016
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear drishk2016, Thank you for your feedback regarding your stay with us. We are delighted that you enjoyed your family stay with us and look forward to welcoming you back on your next visit to Gold Coast. Best regards Rajesh Shetty

Greater Newcastle, Australia
Reviewed 4 days ago NEW

Booked a 2 bedroom beachfront apartment. From the very late check-in (1.30am) until we left 7 days later the friendly staff couldn't of been more helpful. 2 adults and a 8 & 10 y.o kids. Big clean room with views to die for. Huge kitchen , wrap around verandah and ensuite , what more do you need. We sat outside...

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Helpful?
Thank Aaliaust
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Aaliaust, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable family holiday and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Brisbane, Australia
Reviewed 1 week ago

We had the beach front appartment and the view of the beach was amazing! But the hotel decor needs updating and there is no airconditioner. Hotel staff were very friendly and accomidating. Just a short walk to the beach or to the shops.

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Helpful?
Thank W6899FZsamantham
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear W6899FZsamantham, Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that you enjoyed the amazing views. We are in the process of upgrading some of the Units and also installing air condition.We look forward to welcoming you back again soon. Best regards Rajesh Shetty

East Sussex UK
Reviewed 2 weeks ago

Beautiful apartment great view we booked two bed two bath ocean view it was stunning Great location great kitchen ideal for families friends or even couples didn't use the pool . We arrived late reception closed but obtaining the key was straightforward

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Helpful?
Thank disneylover49
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear disneylover49, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Melbourne, Australia
Reviewed 2 weeks ago

brilliant location in walking distance to shops and directly opposite the beach and near lots of beautiful cafes and bars. friendly staff. very outdated room but very big and spacious. large balconies, good privacy

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Helpful?
Thank loranp19
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear loranp19, Thank you for taking the time to put in your reviews. We are delighted that you enjoyed the brilliant location and the friendly staff. We look forward to welcoming you back. Best regards Rajesh Shetty

Brisbane, Queensland, Australia
Reviewed 2 weeks ago

We stayed for the Gold Coast 600 plus a few more days and it was amazing. So close to Caville Ave with restaurants and shops and the tram is right outside the hotel to easily go to Broadbeach. Not very far walk from the track either! Right across the road from the beach. Rooms are always clean and plenty of...

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Helpful?
Thank Catherine O
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear Catherine O, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

Sydney
Reviewed 2 weeks ago

Unit19e is the most dirtiest unit we have been allocated for holiday.The carpet was filthy,the cutlery drawer was black.We had to buy our own knives to cut meat and bread.My wife and I are 77 years old and to pay all this money for this unit left us both gutted. All the walls and woodwork was damaged.A wardrobe door was...

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Helpful?
1Thank 55sidm
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear 55sidm, Thank you for taking the time to provide feedback on your recent stay.It disappoints me to learn that you encountered a number of cleaning and maintenance issues during your stay.This is not our usual standard and I apologize for any disappointment you experienced during your stay. I will certainly be addressing this with our Housekeeping and Maintenance team....

albany
Reviewed 2 weeks ago

We had such an amazing view from the balcony - overlooking the beach and up and down the coast. The building is very old and sometimes it was smelly outside our room. Thankfully our room was refurbished so once inside it wasn't a problem. Great to have our own cooking and washing facilities and parking was nice and easy too....

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Helpful?
Thank cavamebri
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear cavamebri, Thank you for putting in your reviews. I am delighted to hear that you enjoyed the amazing views from your apartment and the wonderful location. We have taken on board your comments regarding the smell outside the apartment and addressed this with the Body Corporate cleaners. We look forward to welcoming you back on your next visit to...

Brisbane, Australia
Reviewed 3 weeks ago

the place has the best views and location in surfers across the road to beach and near lifeguards walk to markets at surfers and food places the rooms are modern..bathroom and kitchen updated the wifi was one step up from useless the bathrooms were not clean floors dirty and hair left around

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Helpful?
Thank wilkdig
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear wilkdig, Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. We have taken on board your comments regarding the cleanliness of the apartment and will address with our housekeeping team. Regards Rajesh Shetty

nsw
Reviewed 3 weeks ago via mobile

This place is in a great location, directly opposite the beach and close to shops and restaurants. BUT the two bedroom unit we stayed in was really dated to the point of a bit grotty. The carpet and curtains where awful. The bathroom and kitchen are dated but ok. There is no air conditioning and I don't think I could...

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Helpful?
Thank kaytee73
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this review

Dear kaytee73, Thank you for taking the time to provide feedback on your recent stay. We have taken on board your comments regarding the state of the apartment. We are in the process of renovating some of the units and also installing air condition. We do hope you will give us another opportunity to welcome you back. Regards Rajesh Shetty

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Laying claim to some of the best views on the Gold Coast, BreakFree Imperial Surf offers quality accommodation at a reasonable price. Located in the heart of Surfers Paradise overlooking the beach, all apartments have ocean views, some with sweeping panoramic vistas of the Gold Coast hinterland and surrounds. Perfect for a weekend getaway, mini-break or beachside family holiday, accommodation options include one and two bedroom apartments with large balconies, fully-equipped kitchen and laundry facilities, TV and security access. The resort offers a range of leisure facilities including a full-size tennis court, indoor and outdoor swimming pools, sauna, BBQ area and tour desk. Only a short walk will have you in Cavill Avenue where you can hit the shops or dine at one of the many cafes or restaurants. When the sun sets the Surfers Paradise nightlife takes over and all the nightclubs are only a short walk away. With the surf-patrolled beach directly opposite and the retail, dining and entertainment hub of the Gold Coast literally on the doorstop, the resort offers choice - whether you want to laze in the sun or party until the sun comes up. Maintenance Notice We are excited to announce BreakFree Imperial Surf will be undertaking an upgrade of the external balcony balustrades. This work is scheduled between from 20 April until 10 December 2015 and it will be carried out from 8am to 5pm Monday to Friday only. During this time there may be restricted access to the hotel entrance and limited access to some balconies. The tennis courts will be closed from 20 April until 15 October 2015. The outdoor pool will be closed from October 2015 until the end of the project, however the indoor pool will remain open from 7am until 9pm throughout this period. ... more   less 

Additional Information about BreakFree Imperial Surf

Address: Imperial Surf 80 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $150 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BreakFree Imperial Surf 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Imperial Surf Hotel Surfers Paradise
BreakFree Imperial Surf Surfers Paradise, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from BreakFree Imperial Surf staff and other travellers.
4 questions
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Questions? Get answers from BreakFree Imperial Surf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front SE corner 14th floor”
 of 5 bubbles Aaliaust, 4 Dec 2016 | Read review
“two front rooms on each floor have the best views”
 of 5 bubbles wilkdig, 14 Nov 2016 | Read review
“Don't stay timeshare, & ask for a unit higher up the tower.”
 of 5 bubbles Tacaga, 5 Nov 2016 | Read review
“ask for the ocean view,”
 of 5 bubbles , 23 Oct 2016 | Read review
“room 30B excellent views just needs a overhaul though”
 of 5 bubbles AndrewM742, 28 Aug 2016 | Read review
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