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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,391 Reviews from our TripAdvisor Community

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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Showing 1,289: English reviews
Folkestone, United Kingdom
Reviewed 15 December 2015

Great Value. The room rate was not much more than a roadside motel for a truly 4 star room. We were on the 12th floor with great views (up) of Q1 and (down) over Surfer's Paradise. Centrally located with (paid) secure parking under the hotel. Really comfortable room and a spotless bathroom. Looking forward to the opportunity to stay again....

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Helpful?
Thank invicta054
World
Reviewed 14 December 2015 via mobile

Great place. Beautiful, large and impeccably clean rooms. Hotel is located in downtown Surfers, 5mins from beach and all shopping, restaurants and nightlife. Staff is friendly, helpful and efficient - they let me check in well before noon (I was very glad as I had been on a long flight), and when some kids in the room next to mine...

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Thank Samaire1
Gold Coast, Australia
Reviewed 13 December 2015 via mobile

My fiancée and I stay here when we decide that we need a weekend away. The first time we went he surprised me with a proposal so this hotel means a lot to us! The rooms are lovely as are the pool and other facilities! Easy walk down to the beach and a short stroll to the heart of surfers....

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Helpful?
Thank crankybear
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi crankybear, Thank you for your great review! We love that we can be apart of a momentous time in both yours and your fiancé's lives. We hope that your getaway with us was once again special and we look forward to seeing you both very soon. Make sure to follow us on Facebook for any special packages that we...

Brisbane, Australia
Reviewed 11 December 2015

ok, I would give this 3 1/2 if I could. The room we had was on the 19th floor, with sea view (between other highrisers), a deluxe room. It was small but comfortable and the bed was comfy too! The aircon was a bit loud but you can switch it off (we didn't as you can't open the windows). The...

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Thank AliceS381
Reviewed 7 December 2015 via mobile

Friendly staff, happy to help, rooms nice and comfortable, bed is comfortable, perfect location and we received complimentary drinks on arrival for our honeymoon, rooms cleaned every day! Tops and thank you

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Helpful?
Thank Joel W
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Joel, Thank you for the great review and congratulations from us here at the Watermark. We hope that you and your partner enjoyed your stay with us. We look forward to welcoming you both back in the near future.

Malaysia
Reviewed 5 December 2015

Great location, nice and comfortable room. Within close proximity to shops, 5 mins walking distance to Surfers Paradise beach, Hard Rock Cafe e.t.c. Sky point is just located opposite the hotel. Surfer Paradise tram station just right in-front of the hotel. Very convenient indeed. However, they need to improve on their breakfast, in terms of choices of food. Breakfast is...

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Helpful?
Thank Desto688
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Desto688, Thank you for your feedback, we really do appreciate your comments. Our hotel prides itself on our quality of food served throughout all of our outlets, so we will definitely address your concerns promptly. We do hope that you were able to try our terrific Clifford's Grill & Lounge or even grab a drink at Walrus Social House....

Coffs Harbour, Australia
Reviewed 3 December 2015

We booked this hotel to attend a work function and as luck would have it, the event was being held on the first weekend of the September school holidays! It is usually extremely expensive at this time of year but we managed to get a great room with ocean glimpses to fit 4 people (2 adults, 2 children) at a...

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Helpful?
Thank Deborah G
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Deborah, Thank you for the very detailed review. We love when our guests take the time and effort to comment about our property and their experiences. We are so happy to hear that your entire family got to visit the beautiful Gold Coast and that you chose our wonderful hotel. We hope you enjoyed your stay with us and...

singapore
Reviewed 2 December 2015 via mobile

We booked a room for 6 nights at this hotel via Expedia in March this year. Expedia confirmed the booking and collected a deposit for it. On arrival we were told by the front desk that Expedia had messed up and the hotel needed to get us to pay the full amount to them at check in. Our efforts to...

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7Thank instantclick
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Instantclick, Thank you for raising your concerns with us, we do appreciate the feedback. Unfortunately when booking with Expedia guests are notified that they have been charged a deposit. At Watermark Hotel we do not take this deposit from our guests, we only take a security deposit upon arrival. We have raised this issue with Expedia and it is...

Reviewed 1 December 2015 via mobile

Watermark is a affordable hotel right in the cbd of the goldcoast. It is in walking distance to the beach, shops and restraunts, and trams. The rooms were quite nice and clean and the receptionists were very friendly and helpful. Would definitely stay again

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Helpful?
Thank Appleby101
Surfers Paradise, Australia
Reviewed 29 November 2015

Watermark Hotel is a great hotel, very clean, with excellent food, room service was great, facilities also very good, location perfect, pools, gym games room dinning, I rate this hotel very well and would recommend this hotel for other travellers.

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Thank James B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $129 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twin doubles are great for that extra room when living out of suitcases.”
 of 5 bubbles terrysH4997MV, 24 Mar 2017 | Read review
“ocean view rooms are worth the extra”
 of 5 bubbles Tsunetomo8, 2 Mar 2017 | Read review
“Great views the higher you go”
 of 5 bubbles Rhys1973, 28 Feb 2017 | Read review
“Request an ocean fcing room on higher floors to avoid traffic and afternoon sun.”
 of 5 bubbles clubmuir, 21 Feb 2017 | Read review
“Ocean view rooms on higher floors give you a lovely sunrise aspect.”
 of 5 bubbles cycad66, 18 Feb 2017 | Read review
5 of 5