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Voco Gold Coast, An IHG Hotel

31 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
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Traveller (977)
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Panoramas (5)
Room & Suite (566)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#10 of 34 hotels in Surfers Paradise
Location
Cleanliness
Service
Value
Sleep better and take a moment to indulge at voco™ Gold Coast. Discover what makes voco™ reliably different in our luxury Surfers Paradise accommodation, where the finest amenities are enhanced by a personal touch. Stay close to the beach and Cavill Avenue's shops, dining and nightlife. Catch the G:link tram from right outside. Ease into holiday mode in our gym and 2 pools. Dine on fresh seafood or premium steaks in gorgeous restaurants that are stylish yet unstuffy. Kick back in plush suites with ocean views, cushy bedding and the latest tech.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

31 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Voco Gold Coast, An IHG Hotel
2477Reviews57Q+A100Room tips

Reviews
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Henry099 wrote a review Feb 2024
Los Angeles, California51 contributions58 helpful votes
This is a comfortable hotel in a great location. Close to the beach and shops and reasonably priced. Very clean, comfortable, and quiet, and the view from the upper floors is excellent. The staff is friendly, helpful and welcoming. Highly recommended.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wezchampion wrote a review June 2023
Melbourne, Australia205 contributions23 helpful votes
Hotel's Favourite
The voco is a great budget hotel in Gold Coast.. the rooms are spacious beds are comfy and showers good with great shower products.. Our room had breakfast included, which was plentiful and had all sorts of things, would highly recommend it.. definitely would stay here again!
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from voco Gold Coast Management, Owner at Voco Gold Coast, An IHG Hotel
Responded 5 July 2023
HI Wezchampion. Thanks so much for taking the time to leave a review for voco Gold Coast. We hope to see you again sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alliseaisblue wrote a review Jan 2024
Kuala Lumpur, Malaysia561 contributions58 helpful votes
A solid family style hotel. We stayed for 2 x nights at the end of December (27-29th) and we had a good stay. The pros: Beds are very comfortable with good pillows Air conditioning was cold and great for the ridiculously hot weather we had! Staff are all very friendly and courteous Restaurant meal at the bar area was sensational - with daily deals. Great value drinks from the bar and a happy hour - which was where all the locals were too! Right out front is the monorail - perfect for getting up and down the coast! Great pokies area - I made a small fortune :-D The cons: The pools aren’t great. Very small, can’t access with a pram and no pool service Room service took 2 hours and was delivered cold. I tried calling and no response but the incredible lady on the checkout reception was fantastic and took it off the bill. The worst was the breakfast. Nothing available. No replenishments. People were taking tons of food and not eating it which I think should be policed better by staff. A little girl had her hands down her pants and then touching utensils which was the icing on the cake for me. Staff saw but I was the one to tell her to stop. So not my fave part of the experience!
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: This hotel is right at the front of the monorail. Great location to head to Broadbeach, Southport...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dario D wrote a review Dec 2023
Basel, Switzerland132 contributions105 helpful votes
We have been with family two nights during Xmas, booking two rooms. Location was really good, restaurant and bar at hotel were great, many options and friendly staff. Room were bit smelly, mattresses were bit old, lot of noise from other rooms in the night... Last day 2 or 3 elevators out of 4 were out of service and was a big messy, during checkin/checkout hours, with lot of people panicking.. Expensive for the product offered.
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Date of stay: December 2023Trip type: Travelled with family
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Darcy wrote a review Oct 2023
3 contributions1 helpful vote
Contact voco staff this morning to make a booking for 1 adult 2 children then the guy told me he could get me a room beach view 2 double beds breakfast for $245 , so l took it after giving him my credit card details, l was sent a email and noticed that there was only 1 child on it , so l called them they said they can't make this deal and booking was only for 1 child , l explained to him what had happened this idiot staff member told me there was noughing he could do and if l wanted a refund l would be charged, so after going of my head for 5 minutes he transferred me to another Idiot staff , she didn't know what to do so l was transferred again and put on hold for 20 min , these respctionest are over seas in Philippines, and have know idea what there doing , they would have to be the most incompetent staff ever came across, VOCO you will never get my business again .. l did get my refund, but why the hell should l had to fight for there mistakes 😤 😡 l wish l could give them a zero !
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Go through a hotel website save yourself a headache
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Voco Gold Coast, An IHG Hotel
Responded 24 Oct 2023
Hi J9670YMdarrenm, Thank you for choosing our Voco Gold Coast and for sharing your feedback. I appreciate you as one of our valued guests. I trust that all is well. We are committed to providing exceptional service to our guests. I'm sorry about your experience. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I also sent a private message to get additional information. We hope you give us another opportunity to share a more positive experience with you soon. Safe travels, Glaiza G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer44352128235 wrote a review Sept 2023
1 contribution1 helpful vote
My travel agent didn't give clear instructions to voco hotel that we are a family and require rooms on same level. Upon arrival, all my tour mates had rooms on same floor except us. Two rooms assigned at two different floors. Voco hotel reception was very patient and friendly . Although it's obviously the travel agent fault, voco hotel took responsibility to make arrangements to give us two connecting rooms. Thank you voco hotel. Really appreciate you guys for going the extra mile to accomodate. Hotel manager had to shift other hotel guests and was so understanding that they do not want to spoil our holiday. A pleasant stay!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Breakfast is good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kay M wrote a review Aug 2023
2 contributions2 helpful votes
Service is amazing! Stayed here twice now with family and staff could not be more helpful or thoughtful. Staff sent thoughtful note with gift to room to celebrate our special occasion. Rooms are great, plenty of room in twin rooms for family.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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AoteaTravelMan wrote a review Aug 2023
Queenstown, New Zealand460 contributions152 helpful votes
What a awesome location. Tram at the front door, makes it easy to get about The GC. Service was good, check in easy and friendly, good beers in the bar, and good big TV for watching sports etc. Room was nice and beds comfy, view of ocean was partial but still nice. Would stay again.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from voco Gold Coast Management, Owner at Voco Gold Coast, An IHG Hotel
Responded 6 Aug 2023
Hello AoteaTravelMan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jason R Hotel Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samantha M wrote a review Aug 2023
Oxford, United Kingdom391 contributions101 helpful votes
This hotel is in a great area and in walking distance to the beach and main restaurant and shops area. The staff were great on check in and explained everything at the desk. We felt that breakfast was a bit pricey and check out is very early at 10am. Our hotel room was on the 15 floor which had great views and was very clean.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from voco Gold Coast Management, Owner at Voco Gold Coast, An IHG Hotel
Responded 6 Aug 2023
Hello Sam61293, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jason R Hotel Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew R wrote a review July 2023
Brisbane, Australia24 contributions125 helpful votes
After a break from the Gold Coast it was great to revisit. The Voco was the perfect spot to use as a base. the rooms are spacious and extremely comfortable and the views awesome. unlike many hotels in the area they do have a huge screen TV in the foyer bar area, to catch the sports on whilst you enjoy a drink. At the weekend they have two restaurants operating. One only open for Breakfast each morning and on a Friday and Saturday night for the Seafood Buffet, be early as it is not a very appetizing sight later. There are plenty of Dining options within a very short walk as well as a great choice of drinking spots. With the Beach side markets on there is plenty to see and do and recharge your batteries. It is my go to spot now.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool areas go into shade early, so don't plan on a day laying by the pool. its a short walk...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from voco Gold Coast Management, Owner at Voco Gold Coast, An IHG Hotel
Responded 5 July 2023
Hi Andrew. Thanks so much for taking the time to leave an informative review. We're chuffed that you had a great experience with us, and look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$164 - AU$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
watermark hotel and spa gold coast, watermark hotel gold coast, watermark hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
389
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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VOCO GOLD COAST, AN IHG HOTEL (AU$164): 2024 Prices & Reviews (Surfers Paradise) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Voco Gold Coast, An IHG Hotel
Which popular attractions are close to Voco Gold Coast, An IHG Hotel?
Nearby attractions include Hats By The Hundred (0.4 km), The Brickworks Centre (0.4 km), and Imagine Fashion (0.4 km).
What are some of the property amenities at Voco Gold Coast, An IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Voco Gold Coast, An IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Voco Gold Coast, An IHG Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Voco Gold Coast, An IHG Hotel?
Conveniently located restaurants include The Cardamom Pod, Pearl and Ash Cafe And Wine Bar, and Merlo Coffee.
Are there opportunities to exercise at Voco Gold Coast, An IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Voco Gold Coast, An IHG Hotel have airport transportation?
Yes, Voco Gold Coast, An IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Voco Gold Coast, An IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Voco Gold Coast, An IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Voco Gold Coast, An IHG Hotel?
Many travellers enjoy visiting Post Office Gallery (3.1 km).
Does Voco Gold Coast, An IHG Hotel have any great views?
Yes, guests often enjoy the harbour view available here.