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Mantra Sun City

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1,487 Reviews from our TripAdvisor Community

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Showing 1,467: English reviews
Sydney, Australia
Reviewed 9 October 2016

Great apartment - clean and in excellent condition. Very convenient - only two stops on the tram from Cavill Avenue. The staff were very friendly and helpful. Great restaurant - Koastal Kitchen - with great food and great service. The facilities were excellent - the pools, slides, tennis courts. We really enjoyed our time at Sun City and would highly...

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Helpful?
Thank Charles D
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Charles D, Thank you very much for taking the time to provide excellent feedback for the travelling public, we greatly appreciate it and do hope to welcome you back again soon. Best regards Damian Sillars General Manager

Walcha, Australia
Reviewed 8 October 2016

I was disappointed I asked for a renovated room as we were here for special occasion, The room we had was terrible: the bathroom was dingy and in need of repairs, there was no bath just a large shower with mouldy grout and a window that did not close properly. The art work was on the floor of wardrobe don't...

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1Thank 440sahrar
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hi there 440sahrar, Thank you for your feedback regarding your recent experience with us. Very sorry to read that your stay did not meet expectations, unfortunately over the past period our occupancy has been at a peak so whilst a request to upgrade at cost sounds great, it may not have been possible as we were fully booked. As I...

Sydney, Australia
Reviewed 8 October 2016

Nice ,clean and very convenient with all transportation . Good for family with children. Only 2 station away from surfer paradiss by tram . Bus stop just across street to all theme park . Hotel also sell theme park tickets with 10% discount . You can also buy unlimited one day pass tram ticket from hotel $10 for adult $5...

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Helpful?
Thank 885pieh
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there 885pieh, Thank you very much for taking the time to provide very valuable feedback regarding your recent experience with us at Mantra Sun City resort. We do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager

Palmerston North, New Zealand
Reviewed 8 October 2016

Great location and the room had lots of space to spread out. Room was clean and tidy. It was a shame that someone was in the room that was allocated for us on our first night. Staff got this sorted and you could see that they were just as embarrassed as what we where.

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Helpful?
Thank deb903
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hi there deb903, Thank you for your recent review following your recent stay with us; we are very pleased that you enjoyed your stay and found the location to be great. My sincere apologies that the first room allocated had occupants already in there, this is very unfortunate and I am pleased that the team were able to remedy this...

Auckland, New Zealand
Reviewed 8 October 2016

Our stay here was that amazing that we not only extended our stay, but we also came back a second time toward the end of our holiday! The rooms were clean and in excellent condition, the facilities top quality and the service was next to none. Anything that we asked for (eg extra towels, additional detergents for laundry and kitchen...

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Helpful?
Thank katerinan386
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there katerinan386, Thank you very much for taking the time to provide valuable feedback to the travelling public following your recent experiences with us. It's great to read that your positive experience led to an extended stay and a return stay, we appreciate your custom. It's also pleasing to read that the team were able to assist with excellent...

Brisbane, Queensland, Australia
Reviewed 7 October 2016

Great family friendly hotel that is a great value for money. We stayed in the two bedroom apartment which is quite spacious and comfortably fit 5 people. The room comes with a large kitchen, lounge/dining and laundry room which is great when on holiday with a family. The whole family loved the slides in the main pool. You have the...

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Helpful?
Thank Biancaxx91
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hi there Biancaxx91, Thank you very much for taking the time to provide valuable feedback for the travelling public following your recent stay with us. We are very pleased to read that you found the property family friendly and the family enjoyed the extensive leisure facilities. We do hope we get the chance to welcome you back again soon. Best...

Auckland, New Zealand
Reviewed 7 October 2016

Great spacious room with lovely new carpet. Great pool although way too cold. Only complaint would be in this day and age there should be free wi fi available. Also disappointed after all the money we paid we had to pay 10.00 just to use the basketball court.

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Thank lindahV6700YO
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear lindahV6700YO, Thank you very much for taking the time to provide feedback regarding your recent stay with us. Great that you received a spacious room with lovely new carpet. We are pleased you enjoyed your stay and do hope to get the chance to welcome you back again soon. Just to let you know changes are occurring in the...

Greater Sydney, Australia
Reviewed 6 October 2016

Very spacious apartment. fun for the kids. Ideally, heating the outdoor pool would be good. Slides are great fun. Right at the tram stop was helpful and fun for the kids. Getting a bit worn out, so average value on that scale.

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Helpful?
Thank 42marcelc
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 42marcelc, Thank you very much for taking the time to provide valuable feedback regarding your recent experience at Mantra Sun City resort. We are pleased that you enjoyed the leisure facilities and the location including tram facilities. We take note of your feedback on the tiredness and do advise our owners of this type of feedback daily. We do...

Toowoomba, Australia
Reviewed 5 October 2016

Staff very friendly. One little area missed by cleaner. No kettle supplied with tea and coffee making facilities, had to chase one up. One of the drinking glasses was chipped around the lip, could have cut our lip. Could hear neighbors bumping around on floor above. No prior instruction on where to use card besides opening security gate and doors,...

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Helpful?
Thank danielmZ3352NS
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there danielmZ3352NS, Thank you for taking the time to provide feedback regarding your recent experience with us. Appreciate your feedback on the staff being very friendly, however sorry to read that there were a couple of items missed in your room. Hope the team were able to rectify quickly. The team area required to give instructions on the card...

Townsville, Australia
Reviewed 5 October 2016

The Apartments were well equiped and comfortable. They were also just a short walk from the beach and tram station.The restaurant was lovely, and the pool was well suited for children. The staff were helpfull and friendly it was a great experience overall.

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Helpful?
Thank owen307
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there owen307, Thank you for taking the time to provide feedback regarding your recent stay with us. Pleased the location and atmosphere of the resort suited your needs and overall you enjoyed your experience with us. We thank you again and do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $117 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sun City staff and other travellers.
16 questions
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really nice place !”
 of 5 bubbles leannec618, 14 Feb 2017 | Read review
“Floors above 17 do not have any balcony”
 of 5 bubbles Nich0laV, 14 Feb 2017 | Read review
“rooms on the eastern side have views”
 of 5 bubbles MargaretB72, 13 Feb 2017 | Read review
“The higher the floor, the better the view.”
 of 5 bubbles pauly233, 23 Jan 2017 | Read review
“Most rooms face the pool and ocean views but higher up is better we had the 8th floor and had great views.”
 of 5 bubbles elliemichaelf, 20 Jan 2017 | Read review
5 of 5