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Mantra Sun City

2,171 reviews
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Traveller (629)
Room & Suite (239)
Pool & Beach (61)
Overview
  • Excellent39%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“koastal kitchen”(64 reviews)
“tram stop”(95 reviews)
“the gold coast”(153 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,171)Write a Review
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All reviewskoastal kitchentram stopthe gold coastindoor poolbedroom apartmentbuffet breakfastwater slidetennis courtsocean viewgreat facilitiesgreat for familieswould stay againfamily holidaybit datedlounge roomlight railfull kitchen
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361 - 365 of 2,148 reviews
Reviewed 14 July 2017

Very disappointed with the service we got, did not feel guests were valued by the hotel. Wont be coming back to this hotel ever again. There are plenty of other hotels where they have customer service as they priority.More

Review collected in partnership with this hotel
Thank alacinw
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Hi there alacinw, Thank you for taking the time to provide feedback following your recent stay with us. If you could please email directly regarding the customer service concern? I am very sorry to read that the service provided was not of the usually high...More

Reviewed 14 July 2017

Room was clean and within walking distance to shops. Staff were friendly and helpful. Thoroughly enjoyed our stay and will definitely make this our new go to place for our GC holidays. View from the room was absolutely amazing.More

Review collected in partnership with this hotel
Thank Lillym087
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Hey there Lillym087, Appreciate you taking the time to provide positive feedback in your review following your recent stay with us. We are very pleased that you enjoyed your stay and the tam provided friendly and helpful customer service. We do hope we can welcome...More

Reviewed 13 July 2017

Clean , spacious, very nice. But cold! Good location, pleasant staff with tram just outside entrance Free WIFI limited after joining Mantra Club. We would stay again in summer if pricing remained competitiveMore

Review collected in partnership with this hotel
Thank E9908ZVbriank
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Hi there E9908ZVbriank, Many thanks for taking the time to provide feedback following your recent stay with us. We are pleased you enjoyed your short stay experience and managed to take advantage of the Mantra + benefits. We do hope we can welcome you back...More

Reviewed 13 July 2017

This is THE PLACE to stay at Surfers. Came for the 2nd time & was still impressed. Mantra + is worth it although its free you get some great benefits plus you get emails on sales. The only thing that stopped me from 5 star...More

Review collected in partnership with this hotel
Thank Deb L
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Hi there Deb L, Many thanks for taking the time to provide valuable feedback following your recent stay with us... Great to read that you enjoyed your second stay and enjoyed the apartment with spa and balcony. Apologies that you faced cleanliness issues in your...More

Reviewed 12 July 2017

Located at Surfers, don't rely on the restaurant being open to serve dinner, central to everything but a bit dated. Service needs improvement and a bit more attention to details is required by the staff.More

Review collected in partnership with this hotel
Thank Roger B
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Hi there Roger B, Thank you for your feedback following your recent stay with us. The restaurant is only open five days per week during winter, Tuesday to Saturday as stated on our website. We open these days from 5pm - 8:30pm; our guests are...More

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Traveller (629)
Room & Suite (239)
Pool & Beach (61)
Dining (40)
Hotel & Grounds (338)
Bathroom (21)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Banquet Room
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 97 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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