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Mantra Sun City

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1,552 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
Brisbane, Australia
Reviewed 4 days ago NEW

Close to amenities and transport. Old and tired looking apartment. Needs refreshing. We got a deal through Discover Queensland for 50% discount. Would have been extremely disappointed if we'd paid full price. NO FREE WIFI!! Extremely disappointing

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Helpful?
Thank amandafB5709WE
Port Hedland, Australia
Reviewed 4 days ago NEW

Hotel was great, very friendly service. The rooms were a good size for families and amenities in the rooms were handy. Only negative thing about the hotel were the beds as they were very uncomfortable which resulted in lack of sleep. Great location, only 1 block from the beach

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Thank I4185ATtonis
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there I4185ATtonis, Thank you for taking the time to provide valuable feedback following your recent stay with us. We are pleased that you enjoyed our resort as well as the location suited your needs; my apologies that you faced uncomfortable beds during your stay. As we do come across them we try and get them replaced as soon as...

Melbourne, Australia
Reviewed 4 days ago NEW

Great pool area, attentive staff, very spacious one bedroom apartment good size balcony. Some rooms been renovated, ours wasn`t but still clean and very good value. If go back to the Gold Coast will try and stay at Sun City but in a refurbished apartment.

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Thank G3612CRpaulh
Management response:

Dear G3612CRpaulh, Thank you for taking the time to leave a review from your recent stay with us at Mantra Sun City. I am pleased to read that you enjoyed your stay with us and that you found your unit to be clean and good value. We cant wait to welcome you back soon. Best regards Luke Shore Front Office...

Hobart, Australia
Reviewed 5 days ago NEW

Good value for money They do not offer the same services as a hotel, it's a little more self contained but it's large rooms - not ultra modern but nice and comfortable The decor of the pool area and outdoor areas is a really fun Aztec style theme - it really makes you feel like your on holidays. Location, pretty...

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Helpful?
Thank Sisogo
Management response:

Dear Sisogo, Thank you for taking the time to leave a review from your stay with us at Mantra Sun City. I am pleased you really enjoyed your holiday with us here at the resort, as you mention we offer great value for money rooms that are extremely generous in size. I am pleased you also enjoyed the pool facilities....

Nowra Australia
Reviewed 6 days ago NEW

Thought mantra was a hotel. As a nurse I wanted someone to make my bed clean my room for a change. And same towels for 5 days. Of course it was pointed out I could use washing machine. Just like home.

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Thank pamelamN9044YR
Management response:

Dear pamelamN9044YR, I am sorry to read you did not enjoy your stay with us at Mantra Sun City, in particular that the rooms here are not serviced daily. Similarly to what was explained to you throughout your stay, as our units here are self-contained apartments with full kitchen and laundry facilities, they are not serviced on a daily basis...

Auckland, New Zealand
Reviewed 6 days ago NEW

Tram stop right outside hotel. Close to all restaurants and shopping and if needed could walk to get main shopping district of Gold Coast. The facilities provided by the hotel were varied and exceptional well done.

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Thank alekim2017
Management response:

Dear alekim2017, Thank you for taking the time to leave a review from your stay with us at Mantra Sun City. I am pleased to see you enjoyed all facilities offered by the resort. We cant wait to welcome you back next time! Best regards Luke Shore Front Office Manager Mantra Sun City

Devonport, Australia
Reviewed 6 days ago NEW

Great hotel with good amenity but probably more for couples with children as you couldn't get near the pool due to it being constantly full of children. The second bar/ cafe was not open the whole time we were there which was disappointing. Great location and great reception staff.

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Thank 723tamiekac
Management response:

Dear 723tamiekac, Thank you for taking the time to leave a review from your recent stay with us at Mantra Sun City. I am pleased to see you found the front office staff to be great throughout your stay. In regards to the pool bar facilities however, unfortunately outside of peak seasons, due to lack of demand they are only...

Mid North Coast. NSW
Reviewed 1 week ago NEW

Staff fantastic regardless which section they worked, always polite. Needed nothing as the room had it all. They had their restaurant close by, staff there were very friendly & eager to assist. We were 4 adults without any children but the pool area would be a draw card for families.

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Thank Marie B
Management response:

Hi there Marie B, I am extremely happy to be able to read and share your lovely review with our team here at Mantra Sun City. As you mention the pool facilities are fantastic, especially for families! See you soon when you return. Best regards Luke Shore Front Office Manager Mantra Sun City

Melbourne, Australia
Reviewed 1 week ago

To whom it may concern, my stay at the mantra sun city began upon arrival there i was told by a truly great young man by the name of Owen that i have been upgraded to a two bedroom room which was a beautful greeting. all the staff there treated us professionally and with excellent customer service skills. I would...

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Thank panayiotisp834
Management response:

Dear Panayiotisp834, Thank you for your lovely review from your stay with us at Mantra Sun City, I am pleased to read that you were able to be upgraded to a 2 bedroom apartment for the duration of your stay. I thank you for highly recommending our resort, especially your lovely comments regarding one of our team members Owen. We...

Brisbane, Australia
Reviewed 1 week ago

Good facilities & location. Koastal Kitchen Restaurant food really good ! Loved the pool area. Great for kids & big kids alike ! Would stay there again. Good value for money. Tram stops right out the front of the hotel which is a big bonus. Minutes from Sea World.

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Thank 472kyliem
Management response:

Dear 472Kyliem, Thank you for your lovely review from your recent stay at Mantra Sun City. I am pleased that you enjoyed your trip to the Gold Coast and Sea World, as you mentioned we are only a short drive to the theme park. It is great to read that the facilities were perfect for your stay, we cant wait...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $125 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sun City staff and other travellers.
16 questions
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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