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Novotel Surfers Paradise

608 reviews
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Traveller (247)
Room & Suite (372)
Dining (29)
Overview
  • Excellent27%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible7%
Travellers talk about
“great location”(80 reviews)
“family room”(12 reviews)
“shopping centre”(15 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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Show reviews that mention
All reviewsgreat locationfamily roomshopping centreseafood buffetocean viewroom was largethe gold coasthotel roomcavill mallshort staystayed for nightshigh floorgreat roompublic transportlight railtram stopamazing views
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1 - 5 of 574 reviews
Reviewed yesterday via mobile

There was no flaws in our stay and would highly recommend staying at this resort. The breakfast buffet was so great and had everything I needed. The staff were so friendly and would go out of there way to help. 10/10 A++ amazing.

Thank Jana H
Reviewed 2 days ago

We stayed here recently and found the location perfect for exploring Surfers Paradise. There is also a light rail stop immediately outside the hotel giving easy access to a lot of other areas on the Gold Coast. The service was friendly and the rooms were...More

1  Thank Baylovers
Reviewed 2 days ago via mobile

My boyfriend and I stayed here for our holiday and lovely hotel, clean spacious great pool and the free breakfast buffet is delicious and made our stay very enjoyable. The location is the best close to everything taxis driving past for a quick pick up...More

1  Thank Maddi F
Reviewed 3 days ago via mobile

My wife and I were extremely happy with our ocean view room on the 25th floor , The room was spacious and very clean and breakfast was very good also and room service is 10/10 and if you have the barramundi like I did you...More

1  Thank bigbear1010
Reviewed 4 days ago via mobile

For what I paid for this hotel per night (280NZD+) was not worth it at all. Receptionist upon arrival was extremely cold and rude. After waiting 10 minutes for one of the 4 out of 5 operational lifts, we walk into a dated & old...More

Thank Telly P
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 2 days ago

Dear Telly P, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, I am sorry that you had a poor experience with us, lease allow me to express my apologies. I will share your...More

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123456115
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 109 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
USD 109 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (247)
Room & Suite (372)
Dining (29)
Pool & Beach (26)
Hotel & Grounds (203)
Bathroom (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
SamiraTaj
16 December 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Hi Samira, Please call the Hotel Reservation directly on 07 5579 3499 and we will be more than happy to help. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
0
Votes
张女士
10 November 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
0
Votes
张女士
10 November 2017|
AnswerShow all 2 answers
Response from charlie594 | Reviewed this property |
I catch the bus from the airport (777) and takes between 20 and 40 minutes to get to the light rail station , catch the light rail to Cavil avenue station (10 minutes and walk to the hotel)
0
Votes
Room Tips
"Ask for a floor over level 20 with ocean view, well worth it"
Read review
"Try getting the ocean view room, the view is outstanding."
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"Go elsewhere"
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"high floor with beach view, room type with jacuzzi"
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