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Mantra on View Hotel

Agoda.comUSD 96*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 107*
USD 96*
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2,460 Reviews from our TripAdvisor Community

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Showing 2,359: English reviews
Brisbane, Australia
Reviewed 25 March 2017

Had a good stay here. A few things needed maintennance in the room such as bathroom fan and shower head. The occupants above us were noisy untill 4am. But it is the Gold Coast and to be expected. Other than that i enjoyed my stay.

Review collected in partnership with this hotel
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Helpful?
1Thank alexcE6789RK
Management response:

Dear Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here, I will share your comments with the maintenance team and moving forward will aim to improve the quality of our offerings. Hopefully we can welcome you back again soon! Warmest regards Kiel Jackson Assistant Manager

Brisbane, Australia
Reviewed 24 March 2017

The booking was for a room with Ocean View (paid extra) and yet when arriving we discovered there was only rooms with mountain view. The reservation even stated that it was going to have Ocean View. We stayed two nites and had the room tied during the day, no vacuum and no change of clearly dirty glasses used the evening...

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Helpful?
Thank ginad339
Management response:

Dear ginad339 Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay wasn’t up to your expectation. Certainly it seems we fell short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to...

Brisbane, Australia
Reviewed 24 March 2017

We spent a night at the Gold Coast to celebrate my daughter's 8th birthday. Having stayed at another hotel with the Mantra Group earlier, it was an easy choice when looking for a place to stay. Our room was spacious for our little family, and we also got a great room with a view overlooking the beach. What was missed...

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Helpful?
Thank bensonb29
Management response:

Dear Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It was my pleasure to host you for your Daughters 8th Birthday and, I truly hope that her day was special. I look forward to welcoming you back again soon! Warmest regards Kiel Jackson Assistant Manager

Wellington, New Zealand
Reviewed 24 March 2017

I'd return again without the toddler though to make the most of the relaxing atmosphere. We enjoyed the pool and the restaurant. I had an excellent massage at Ocean Spa. I wish free WiFi was available in the rooms. That was the only thing other places outshines Mantra.

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Helpful?
Thank allanahe2017
Management response:

Dear allanahe2017 Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. In relation to the Wi-Fi, please be assured this is under review and might have exciting changes in the near...

Calgary, Alberta
Reviewed 23 March 2017

This hotel was not worth what we paid for accommodations. Service was poor or non existent. We called to inquire about having to pay $15.00 for 1 day wifi usage and it was a non secured site, we never heard back. Went to use free wifi in Lobby, it didn't work. We would stay anywhere but here in the future....

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Helpful?
Thank Randy446 R
Management response:

Dear Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay wasn’t up to your expectation. Certainly it seems we fell short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to all...

Brisbane, Australia
Reviewed 23 March 2017

Really close to the Cavill Ave, so many restaurants and bars nearby and very close to a patrolled area of the beach. Easy and cheap car parking make this a great place to leave the car behind and relax.

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Helpful?
Thank Q1361EYrays
Management response:

Dear Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here specifically regarding the Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Auckland
Reviewed 23 March 2017

I guess you get what you pay for, but there is no excuse for poor maintenance - especially when its a fire hazard ( light fittings hanging off wall). Level of cleanliness not great no excuse even if decor is old and tired

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Helpful?
Thank richardjI4681BU
Management response:

Dear Thank you for posting your review after your recent stay at our hotel. We regularly conduct block shutdown of rooms for routine maintenance and repairs as part of our regular cycle, As well as regular room inspections. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank...

Adelaide, Australia
Reviewed 23 March 2017

We picked this hotel for its location and were not disappointed. Our room was great - even better being on the 22nd (top) floor. Staff were friendly, car parking easy, everything close by. My only small negative comment would be that the pool was tired and old. But we didn't care as there was so many other things to do....

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Helpful?
Thank Tracy E
Management response:

Dear Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. In regards to the pool, please be assured this is under review and might have exciting changes coming. Hopefully we can...

Adelaide, Australia
Reviewed 23 March 2017

A great experience over our 3 night stay. Staff were very helpful and friendly. The buffet breakfast is a good addition if you can add it. Some of the rooms are starting to look a bit tired but still a clean and well maintained facility.

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Helpful?
Thank joshuasD9635KK
Management response:

Dear joshuasD9635KK Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Sydney, Australia
Reviewed 23 March 2017

The room and hotel entrance were nice but the restaurant was terrible. Imagine a shopping centre food court: poor furniture, poor surroundings, messy tables, poor food that's been sitting around for a while, overcrowded, and then to add insult to injury, you have to queue for about 20 minutes just to get in for breakfast. Never again.

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Thank matthewpF5202KF
Management response:

Dear Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay wasn’t up to your expectation. Certainly it seems we fell short of our usually high standards. In response to your comments regarding the restaurant. Please be assured that I will share your feedback with the team to ensure we can...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in View Avenue, just up from the Esplanade, Mantra on View Hotel is a great choice in Surfers Paradise accommodation for pleasure seekers, corporate travellers, and events such as wedding and banquets. The modern and stylish decor gives a feeling of spaciousness throughout and you can choose from a variety of accommodation styles from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful Gold Coast views, high speed internet, cable TV and super-comfy beds. Outside your suite you'll find great amenities like the resort-style pool and children's pool. The fully equipped gymnasium, tennis courts and an excellent restaurant on site - NOSH Pan Asian offers a daily buffet breakfast with traditional favourites including cereals, pastries, tropical fresh fruits and hot meals prepared in our open kitchen, it's the a la carte lunch and dinner menu where NOSH Pan Asian gets decidedly exotic. Featuring authentically prepared specialties from a variety of regions across Asia, it's a serious spread of diverse offerings. There are a great many exciting things to do on the Gold Coast and you are very close to a great choice of these. There's excellent shopping to be had, theme parks, long stretches of sandy Gold Coast beaches and an excellent variety of restaurants and bars. If you really feel like spoiling yourself visit the Ocean Day Spa and Hair Salon where pampering is the order of the day with a range of soothing massages and treatments. Mantra on View Hotel is a very popular choice for business with nine conference rooms in all, catering for small meetings through to large banquets or perhaps a seminar for up to 600 delegates. Planning a Gold Coast wedding? Mantra on View Hotel is one of the best wedding venues on the Gold Coast. The wedding team can help you choose from one of the beautiful celebration venues and for the ceremony itself there is also a number of romantic choices from beach to poolside. Preparing for your big day is also no hassle at Mantra on View Hotel, with the Ocean Day Spa and Hair Salon there to take care of everything. Maintenance notice: The Mantra on View pool will undergo a refurbishment and repairs from 5 June until 21 June 2017 and then a further 2 weeks of decking work. The pool will be closed during this time. Works will happen Monday to Friday approximately 7am to 3pm. Mantra on View exterior building painting will begin June 5 2017 and will take approximately two months depending on weather. Works include new repaint to the exterior from level 22 down to Porte Chochere including a refurbishment of balcony railings. Works will happen Monday to Friday approximately 7am to 3pm. We apologise for any inconvenience this may cause. ... more   less 

Additional Information about Mantra on View Hotel

Address: Ana Hotel 22 View Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Outrigger Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $125 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra on View Hotel 4.5*
Number of rooms: 409
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Hotwire, Hotels.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Mantra on View Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Mantra On View Hotel Surfers Paradise, Gold Coast
Hotel Style:
#5 On the Beach Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#9 Family Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on View Hotel staff and other travellers.
24 questions
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Bengaluru, India
Brisbane, Queensland, Australia

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Questions? Get answers from Mantra on View Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views would be on the higher floors with an ocean view”
avi_r73, 18 May 2017 | Read review
“Spacious rooms with all amenities close by. I have shared a view of the surrounding taken from hotel balcony.”
sravindran, 16 May 2017 | Read review
“rooms closer to beach side have better views”
, 3 May 2017 | Read review
“Ask for a sea view”
dilysa2016, 21 Apr 2017 | Read review
“High balcony room”
miztraver, 19 Apr 2017 | Read review
5 of 5
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USD 96* /night
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Prices are for 1 room, 2 adults
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