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Surfers Paradise Marriott Resort & Spa

Marriott HotelsUSD 155*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Surfers Paradise Marriott Resort & Spa
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2,214 Reviews from our TripAdvisor Community

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Showing 2,126: English reviews
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Launceston, Australia
Reviewed 4 days ago NEWvia mobile

Amazing service from the start as soon as we checked in, great room service, wonderful buffet breakfast, we were on the 24th floor had a great view, and the cocktails from the pool area were great, pool could have been a bit warmer.... but a fantastic pool area for adults and children

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1Thank NTC6288
Agra, India
Reviewed 6 days ago NEW

The team at the hotel was very responsive, attentive, keen to help and accommodate. The Location was very good and had a decent parking. The gym at the hotel was very well equipped and a pleasure to use. The lagoon area etc was a very pleasant touch to the overall property.

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1Thank rachit840
The Netherlands
Reviewed 6 days ago NEW

We were supposed to stay here for 4 nights but family circumstances forced us to come back home so we stayed 1 night unfortunately! The hotel is great!! From arrival experience, with a glass of bubbly, till departure, everything was perfect!! We hope to come back soon!! Rika at the frontdesk she was great!!! Very, very nice and friendly person!...

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1Thank koala2409
Brisbane, Australia
Reviewed 1 week ago NEW

I was at this hotel for a conference, the restaurants, foyer and general areas were excellent and of a very high quality. The rooms were slightly dated (most notably the bathrooms) but they were comfortable, large, and had a good view of both the skyline and the beach. I would definitely recommend this resort to anyone.

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1Thank Rachel J
Lismore, Australia
Reviewed 1 week ago NEW

I had a disappointing one night stay at the Marriott. The hotel is in desperate need of refurbishment. There was mould in the bathroom, a stain on the pillow, very noticeable smudges of the sliding glass door to the balcony, and water damage to the ceiling in the Citrique restaurant that had been patched up with a piece of wood....

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2Thank Michelle S
Marriott S, Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Hi Michelle, Thank you for your thorough review of your stay at our Resort. We are terribly sorry to hear how disappointed you were with your whole experience. Please understand, we are addressing all of your points mentioned with the appropriate departments as we continue to strive for excellence throughout all areas of our Resort experience. I would like to...

Reviewed 1 week ago via mobile

Stayed for business. Facilities excellent, good gym and top food options. Short walk to the beach and short uber to the centre. Excellent service. Not sure on price as worked picked up the tab. A long way from Brisbane only criticism. Rooms a little,old but very clean.

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1Thank Duro21
Brisbane, Australia
Reviewed 1 week ago

After wanting to stay at this hotel for many years, I finally have - and it was so worth it. These days there are many variations and interpretations of of "5 star service" and this property sets the bar for proper 5 star. From arrival to departure, the staff service was great, the facilities were fantastic, rooms were indulgent and...

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1Thank goodluk
Australia
Reviewed 1 week ago

We only stayed for one night, sadly. We stayed as we were attending a function at the hotel, so decided to stay the night and enjoy breakfast the next morning. We had requested early check in and on arriving around Midday, found our room was ready. The reception staff were very friendly and very accommodating, giving us a very warm...

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Thank mumsatraveller
Port Stephens, Australia
Reviewed 1 week ago via mobile

This hotel has so many good things about it. When you walk in it spells luxury. We were offered a glass of champagne on arrival as we checked in. When we got to our room I was pleased with what I saw. The room had a little kitchenette with a large fridge so perfect if you had friends over for...

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3Thank Larapintara
Mollymook
Reviewed 1 week ago via mobile

We had a beautiful High Tea, but we were disappointed with the lack of service. It started out fine, but then had to ask the waiter 4 times for a beer and 40 mins later. Also the instant coffee I was not expecting was terrible, they had advertised fresh coffee of your choice. Could have been a lot better and...

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2Thank Colandali
Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Hi Colandali, Thank you for visiting Chapter & Verse bar and lounge for our High Tea offering. We are very sorry to hear you were disappointed with the service you experienced. It is our mission to provide exceptional customer service so that our guests have the most wonderful time. Our coffee is freshly brewed and we provide a selection of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The award-winning Surfers Paradise Marriott Resort & Spa couples quiet luxury with spacious accommodation and intuitive service, providing an unforgettable hotel experience for guests here on the Gold Coast. Tucked amidst sparkling lagoons, white sandy beaches, and cascading waterfalls, the 216 room fully integrated resort offers amenities to please the entire family; from quiet pool zones and unique aquatic experiences to bike rentals and a new Kid's Activities Centre. The immaculately appointed hotel accommodation offers floor-to-ceiling windows, marble bathrooms, and pillow top mattresses. Step out onto your balcony and revel in the beauty of your Gold Coast surroundings. Treat yourself to superb cuisine at Misono, Citrique, or Chapter & Verse bar and lounge, or book a day of pampering at Ruby Spa. Those planning events here on the Gold Coast can make use of the expansive function room space including the stylish Marriott Ballroom. Indulge, discover and explore in effortless style at Surfers Paradise Marriott Resort & Spa. ... more   less 

Additional Information about Surfers Paradise Marriott Resort & Spa

Address: 158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $229 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Surfers Paradise Marriott Resort & Spa 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Hotel Surfers Paradise
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Resort & Spa Gold Coast
Hotel Style:
#1 Romantic Hotel in Surfers Paradise
#1 Business Hotel in Surfers Paradise
#1 Family Hotel in Surfers Paradise
#1 Spa Hotel in Surfers Paradise
#1 Top resorts Hotel in Surfers Paradise
#2 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Surfers Paradise Marriott Resort & Spa staff and other travellers.
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Questions? Get answers from Surfers Paradise Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better I think - didnt like the low rooms or overlooking the tennis/basketball courts”
jacstar351, 2 May 2017 | Read review
“Mountain view rooms are beautiful at night with all the lights of the coast sparkling”
Q3830GMdenisep, 29 Apr 2017 | Read review
“High floors with an ocean view are senstational.”
EKDP0707, 25 Apr 2017 | Read review
“Bit of a trip into Surfers, Cab or Uber the best options”
longshaft, 21 Apr 2017 | Read review
“Stay away from their "Sales" people - they turn when u say no!!!”
andtic, 19 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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