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Hilton Surfers Paradise Hotel & Residences

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6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 147
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Free cancellation until 15/12/21
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Room & Suite (996)
Dining (150)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Surfers Paradise Hotel & Residences
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 37 hotels in Surfers Paradise
Location
Cleanliness
Service
Value
Hilton Surfers Paradise Hotel & Residences is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an full servicing Executive Lounge with breakfast, afternoon drinks & tapas served daily. Brand new to the lobby of Hilton Surfers Paradise Hotel & Residences is Ms Margot's Bar & Eats which offers a gourmet breakfast menu through to an all-day lunch and dinner menu. Ms Margot's Bar & Eats is also well known for its signature cocktails and on-tap Sydney Brewery Beers. For breakfast, guests can visit Catch Restaurant on Level 1 for a hearty buffet. Hilton Surfers Paradise Hotel & Residences combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise Hotel & Residences, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
4481Reviews40Q+A100Room tips
Traveller rating
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Popular mentions
Dondon197645 wrote a review 5 Dec
Hobart, Australia1 contribution
This is an excellent location with lots to do at your door step close to restaurants, beach and shopping. Staff at the hotel are friendly polite and always trying to make you feel comfortable. Breakfast was excellent with plenty of choices.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
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Brenden Y wrote a review 4 Dec
Sunshine Coast, Australia27 contributions44 helpful votes
An awful experience for the Hilton brand. I would not recommend this hotel to anybody at all. Parking is absolutely appalling and all the staff know it but there is nothing they can do. The only staff member that was helpful was the guy on check-in who was very welcoming. Sofa bed in the room but no bedding provided so had to call reception at 8pm to get everything brought to the room. Really disappointed that I used so many miles on such a poor hotel. Never again!
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Avoid booking this hotel.
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1 Helpful vote
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Fraser M wrote a review 4 Dec
1 contribution
1st impression: i arrived at 3:30pm 30 mins after checkin opening, no car parks available in the hilton parking so i had to park accross the street in public car parking but hilton would verify the parking cost. Whole reason i was at the gold coast was for a car meet. Last impression: Got charged $20.3 per day by hilton for the public parking verification even though the actual parking cost would have been $20. How the hell is that considered 5-star accommodation??? Other than that, room was good but 1st impression and last impressions were horrible.
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Date of stay: December 2021Trip type: Travelled solo
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Nat P wrote a review 4 Dec
Noumea, New Caledonia1110 contributions262 helpful votes
Very big hotel well situated in the Orchid Avenue, close to all restaurants and shopping The hotel itself looks beautiful We had a beautiful room with a nice view The room itself was lovely and pretty big with a kitchen What we did not like: -the long queue for the check in -the long queue to have a lift available each time you go out or you come in -the wifi does not work -the parking is an additional $20, when you already pay $500 for your room... -the mattress were awful, more like hammocks, very incomfortable, that is unacceptable for a 5stars -the mattress of the 2nd bedroom was only a double bed, very small -air-conditionning was not working in one bedroom
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Date of stay: December 2021
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Renee D wrote a review 1 Dec
2 contributions
We had an Amazing stay at the Hilton!!! The staff were exceptional in all areas The view from our room was spectacular I surprised my husband for his 50th to stay at the Hilton and the staff made it that little more special with a little something in our room for him Thank you Team Hilton.....You were Fabulous!!!
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
USD 137 - USD 279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton surfers paradise hotel and residences
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
328
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Frequently Asked Questions about Hilton Surfers Paradise Hotel & Residences
Which popular attractions are close to Hilton Surfers Paradise Hotel & Residences?
Nearby attractions include Surfers Paradise Beer Garden (0.1 km), Padlockd Escape Rooms (0.2 km), and iFLY Gold Coast (0.4 km).
What are some of the property amenities at Hilton Surfers Paradise Hotel & Residences?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Surfers Paradise Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Surfers Paradise Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Surfers Paradise Hotel & Residences?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Surfers Paradise Hotel & Residences?
Conveniently located restaurants include Brazilian Flame Bar and Grill, Shiraz Persian Restaurant & Bar, and Betty's Burgers.
Are there opportunities to exercise at Hilton Surfers Paradise Hotel & Residences?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hilton Surfers Paradise Hotel & Residences have airport transportation?
Yes, Hilton Surfers Paradise Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Surfers Paradise Hotel & Residences located near the city centre?
Yes, it is 0.4 km away from the centre of Surfers Paradise.
Are any cleaning services offered at Hilton Surfers Paradise Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Surfers Paradise Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.