We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hilton Surfers Paradise Hotel & Residences

6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
avatar-imageavatar-imageavatar-image
Traveller (2089)
Room & Suite (1141)
Dining (171)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Hilton Honors Discount
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#14 of 34 hotels in Surfers Paradise
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Surfers Paradise Hotel & Residences is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an full servicing Executive Lounge with breakfast, afternoon drinks & tapas served daily. Brand new to the lobby of Hilton Surfers Paradise Hotel & Residences is Ms Margot's Bar & Eats which offers a gourmet breakfast menu through to an all-day lunch and dinner menu. Ms Margot's Bar & Eats is also well known for its signature cocktails and on-tap Sydney Brewery Beers. For breakfast, guests can visit Catch Restaurant on Level 1 for a hearty buffet. Hilton Surfers Paradise Hotel & Residences combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise Hotel & Residences, you have the option of hotel rooms and suites, or the fully self contained, apartment style residence, which come complete with kitchen, laundry and separate living space.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Refrigerator
Flatscreen TV
Safe
Iron
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
4736Reviews43Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,942
  • 1,243
  • 743
  • 444
  • 366
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Ruthie R wrote a review Today
1 contribution
Magnificent views with overlooking of the ocean, beautiful location and sorroundings, Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service from Mario Capano. Buffet breakfas was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable..my friends and I are very pleased with our stay.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sajan S wrote a review Aug 2023
Kathmandu, Nepal2 contributions1 helpful vote
Hotel's Favourite
Dear Hilton Team, I wanted to take a moment to express my heartfelt gratitude for the exceptional experience my family and I had during our recent stay at your hotel. Your team truly embodies the essence of 5-star service, and we are in awe of the dedication and effort each team member puts into making guests feel at home. A special shoutout goes to Chinna, whose outstanding hospitality made a significant impact on our stay. He went above and beyond to ensure that every aspect of our stay was perfect, and we believe he truly deserves the Employee of the Month award. Your Concierge team, led by Warren, was an invaluable resource throughout our stay. They expertly assisted us with various queries and made arrangements for rental cars, providing us with information on local eateries, and ensuring that our needs were met at every turn. I'd also like to extend my gratitude to the Korean staff member whose name slipped my mind, but whose warmth and dedication left a lasting impression on us. Manager Lucas's special arrangements were greatly appreciated, adding a personal touch that made our stay even more memorable. The buffet breakfast was a delightful treat, offering a variety of delicious options. While the current choices were satisfying, a wider selection would undoubtedly make it even better. The breakfast pricing strategy you've implemented makes perfect sense, offering great value for those looking to indulge in the hotel's culinary offerings. The friendliness of your staff, the cleanliness and efficiency of housekeeping, and the remarkable teamwork evident throughout the hotel all deserve a solid 5-star rating. I do have a couple of suggestions for improvement. During our stay, we encountered a challenge with the internet, which impacted our ability to access TV and important emails. It provided an unintended tech break for the kids, but staying connected for essential matters was challenging. Additionally, my son fell ill during our stay, and we were surprised to find that the hotel did not have a spare thermometer in its first aid supplies. Including basic medical items like a thermometer in the first aid kit would be a thoughtful addition. Your hotel's location couldn't have been better – being in the heart of the city with easy access to Coles, Woolworths, and various eateries made our stay incredibly convenient. The proximity to Timezone was a hit with my son! In conclusion, my family and I thoroughly enjoyed our stay at Hilton. The impeccable service provided by your amazing team truly turned your hotel into a home away from home for us. We look forward to visiting again in the future and experiencing your exceptional hospitality once more.
Read more
Date of stay: August 2023Trip type: Travelled with family
Room Tip: Slow wifi , pls take your first aid kit with you - great for unexpected circumstances specially...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 29 Aug 2023
Dear Sajan, We are so pleased to read you had a great stay and our wonderful team members made a difference during your stay. I will ensure they are recognised for making your stay memorable. Thank you for choosing to stay at Hilton Surfers Paradise and we can't wait to welcome you back again soon. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Anchisar T wrote a review Yesterday
1 contribution
Everything was fantastic. The room’s view was really nice. We spent sometime at the pool. The location is close to everything. Food was really good. We will come back for sure. They are really professional and we have been treated so well. Thanks everyone.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The room’s view was fantastic
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Payoh wrote a review 20 Feb
Singapore123 contributions130 helpful votes
We stayed 3 nights. No room service and house keeping. Location was excellent. Very small lobby for such a big hotel. Breakfast was average nothing excellent. Check in/ out was smooth. But the price is on the higher side. Overall, is a good place to stay.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded yesterday
Dear Payoh, We apologies for the inconvenience of the residence housekeeping as it's serviced every third day, due to our hotel not having service lifts for our housekeeping team. However, we are more than happy to organise more frequent housekeeping services on requests. Thank you for your feedback and hope to welcome you back again. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
laura c wrote a review 14 Feb
1 contribution
The rooms are ok but DO NOT eat at the catch ‘22’ restaurant. On Valentine’s Day the headchef was absent, wait staff were lost walking around and pretending to be busy. The food took 2 hours plus to be served, cold, over cooked and looking decidedly ‘street’. And the talented musician was so loud we couldn’t talk, zero ambience, zero quality, zero stars. Oh and the elevators have a mind of their own.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Better to eat elsewhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 1 week ago
Dear Valued Guest, We sincerely apologise for the disappointments you encountered during you recent stay. Unfortunately, we did have a few team members away due to illness and we regret that your experience has been impacted. We hope we have the chance to welcome you back for a more improved experience. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
FriedaLloyd wrote a review 11 Feb
Hermanus, South Africa62 contributions15 helpful votes
Every aspect of our stay at Hilton Surfers Paradise was pleasurable. The.checkin was speedy, staff was available to help with beach towels, an extra bed, directions. Breakfast was a feast with even a soft serve ice cream machine and the swimming pool area was that of a five star resort. The hotel is situated in the hub of the tourist area conveniently close to the beach, shops, restaurants and clubs with spectacular views that made our weekend photos scenic memories.
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip: We dis the Infinity experience and the Skypoint Observation point - both 100% worth it.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 1 week ago
Dear Valued Guest, We are delighted to read you had a great stay and we hope to welcome you back again. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
marinaw00d wrote a review 4 Feb
Brisbane, Australia6 contributions3 helpful votes
We stayed at the Hilton Surfers Paradise for a late summer weekend away - a wonderful customer experience. Everything was seamless from pre check welcome texts, speedy check in and out, and every staff member we encountered across the property was friendly, helpful and immaculate. our room was modern, very clean and well planned out - plus very comfortable beds & linen. Couldn't have asked for more. Thanks for a great stay!
Read more
Date of stay: February 2024
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, We are delighted to read you had a seamless experience at Hilton Surfers Paradise and our wonderful team made your stay memorable. We hope to welcome you back again soon. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sidney m wrote a review 4 Feb
fort lauderdale, fl.43 contributions54 helpful votes
I had a wonderful and memorable stay at the Hilton. It started off right, as I was informed checking in that I had been upgraded due to my Diamond status. The room I had was on floor 15 with floor to ceiling windows. Also it was a Panorama Room with beautiful views of the ocean and beach. The pool area had a main pool, plus a children’s area, as well as an indoor pool and a smaller pool designated as a quiet pool. The morning breakfast was a fine way to start the day. In the evening, I appreciated the executive lounge with a nice selection of drinks and tasty food. Thanks to :Jane, Rishina, and Kate who served their lounge guests so well. Also, a special thanks to Cathy in the breakfast restaurant, who greeted me by name, and is always so pleasant. Kimberly, at the front desk reception, also deserves special thanks for her kindness during my stay. I have only positive memories of this hotel and it’s staff!
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: During summer season, the pool gets crowded early, as it does most places! Executive Longe is...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Hilton Surfers Paradise. We are thrilled to read that you had an amazing stay and you were well looked after by our friendly and helpful team. I will ensure they are recognised for making your stay memorable. We hope to welcome you back again soon. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alan wrote a review 4 Feb
Sydney, Australia8 contributions
Comfortable stay. Great staff at the Executive Lounge. However a few disappointments 1) The Lounge at a very bad location and I was told that it was due to the original roof location being converted to hotel suites, 2) I was only in my swimsuit and my towel at the reception to collect my room key as I was at the pool in the preceding hours with my clothes being in the car, and the reception staff gave me a cold stern reception due to my attire, and it was not nice as people in swimsuits are everywhere at Surfers including a lot of hotel lobbies (I have stayed at a number of them) and the staff should make guests relax instead of being stressed, 3) the hotel is a bit mean in not allowing external non- guests to use the lobby toilet. 4) the pool and spa were very crowded with too many kids doing canon-balls with nobody stopping.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Fiona Pryde, General Manager at Hilton Surfers Paradise Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, We are sorry to read of the issues you experienced during your stay. Our Executive Team are reviewing your comments to ensure they are used to improve our guest's experience. Thank you for your feedback and we hope to welcome you back on a more seamless stay. Warm regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
M H wrote a review 1 Feb
1 contribution1 helpful vote
Extremely rude staff locked me out of my room in only a bikini no money for dinner or a drink cause my husband wasn’t with me when we are both on booking, wouldn’t escort me to the room either was extremely rude to me asked for ID but did not photograph me on arrival to compare my face to, the swimming pool is pathetic smaller than an average residential pool. Don’t recommend don’t stay stand up for 5 star status that is to highly respect their guests needs as they have chosen your hotel to spend a well earned holiday at and they just ruined it for me do it for me which will prevent the next poor girl sitting outside hurt and upset with no food or water basically miserable instead of dancing which what I was doing 10 mins ago prior to realising I left my key inside our room to go swimming. So many hotels don’t choose The Hilton I’ve stayed at many and this is basic no class or style with unattractive rude management do your eyes a favour from having to look at them it hurts the ugly.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
AU$255 - AU$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton surfers paradise hotel and residences
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
328
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HILTON SURFERS PARADISE HOTEL & RESIDENCES (AU$255): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hilton Surfers Paradise Hotel & Residences
Which popular attractions are close to Hilton Surfers Paradise Hotel & Residences?
Nearby attractions include Fox In A Box Gold Coast Escape Rooms (0.1 km), Lost Locks (0.2 km), and Padlockd Escape Rooms & Bar (0.2 km).
What are some of the property amenities at Hilton Surfers Paradise Hotel & Residences?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Surfers Paradise Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Surfers Paradise Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Surfers Paradise Hotel & Residences?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Surfers Paradise Hotel & Residences?
Conveniently located restaurants include Betty's Burgers, White Rhino Bar and Eats, and Brazilian Flame Bar and Grill.
Are there opportunities to exercise at Hilton Surfers Paradise Hotel & Residences?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hilton Surfers Paradise Hotel & Residences have airport transportation?
Yes, Hilton Surfers Paradise Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Surfers Paradise Hotel & Residences located near the city centre?
Yes, it is 0.4 km away from the centre of Surfers Paradise.
Are any cleaning services offered at Hilton Surfers Paradise Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Surfers Paradise Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.