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Hilton Surfers Paradise Hotel

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Hilton Surfers Paradise Hotel
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2,929 Reviews from our TripAdvisor Community

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Showing 2,820: English reviews
Wasilla, Alaska
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 days ago NEW

We tent camped most of this trip so this was our splurge, we couldn't beat the price. I booked online because it was $50 cheaper than at the desk. It had parking for $15 and that lasted us the night and all the next day. The internet was only free if you joined the Hilton club. The view was great... More 

Helpful?
Thank AK_Divers60
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear AK_Divers60, Thank you for providing the feedback. I'm glad to hear that you had a great time staying with us at Hilton Surfers Paradise and pleased that you enjoyed the views from your room. I have noted your comments regarding the setup of the room. The hotel has varied configurations of rooms and we also have different room layouts... More 

Level Contributor
10 reviews
3 hotel reviews
Reviewed 3 days ago NEW

Perfect for families. Very clean and tidy, great facilities, friendly staff, short walk to the mall. Only downside is the second bedroom isn't what I would call a bedroom (1 large sliding door separating it from the kitchen and another from the living area) which means resting in the room is impossible if the living, dining or kitchen areas are... More 

Helpful?
Thank leeleeleo
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear leeleeleo, Thank you for your feedback following your recent stay with us. I'm pleased to hear that you and your family had a great stay with us and you enjoyed the hotel facilities, as well as our location being in the heart of Surfers Paradise. I am sorry that you were not completely satisfied with the room configuration that... More 

Shanghai Region, China
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

a brilliant location and just a wonderful hotel with great views, a short to the beach and the shops, the rooms are spacious and very comfortable. The staff are friendly and helpful and nothing is too much trouble.

Helpful?
1 Thank ruthchan2016
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear ruthchan2016, Thank you for your review. I'm glad that you enjoyed all aspects of your stay including the location of the hotel, the views and that you found our rooms both spacious and comfortable. I'm also glad to hear that you were well looked after during your stay! Thank you for choosing Hilton Surfers Paradise and I hope that... More 

1 review
Reviewed 5 days ago NEW via mobile

One of the WORST hotel experiences! I came to GC for a business trip and my wife and I paid $311 a night for a room on level 7 with a balcony that has ocean views. First impression is the lobby has tissue on floor, and chairs are badly stained. Outdoor swimming pool is dirty, some leafs floating and we... More 

Helpful?
Thank boyun s
Gold Coast
Level Contributor
300 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 week ago NEW

This review is purely for review of Hilton Ballroom with the Queensland Cancer Council Awards presentation. The Surfers Paradise Hilton is a relatively new 2 hi- rise establishment on the Gold Coast. Probably one of their 4 star hotels I think. However, the staff and organization for this day in the Hilton 1st floor ballroom was excellent. Car parking in... More 

Helpful?
1 Thank BabsGoldCoast
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear BabsGoldCoast, Thank you for providing the feedback following your recent event at Hilton Surfers Paradise. I'm pleased to hear that the Queensland Cancer Council Awards Presentation ran smoothly and that you were well looked after by our team members throughout the day. Thank you also for providing the great feedback regarding the food that was catered for the event.... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Blown away by the room, the view from the 7th floor, the amazing bathroom, gorgeous toiletries, the service, the parking, its proximity... just everything. Wow. Loved it. Will definitely make sure to come back.

Helpful?
1 Thank Renee L
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Renee L, Thank you for your review. I'm so glad to hear that we exceeded your expectations! It sounds like the room was perfect for you and I'm also pleased that you enjoyed the location of the hotel in the heart of Surfers Paradise. Thank you for your feedback, myself and the team look forward to welcoming you back... More 

East Moline, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Excellent location with short walk to beach and all kinds of shops/restaurants. Beautiful view of city skyline, beach and ocean. Breakfast included with gold Hilton Honors program was the best I've experienced at any Hilton property. 2-bedroom layout with full kitchen and living area in between. Laundry room in room was convenient for week long stay. No charge for parking... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank U4156SLricharde
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear U4156SLricharde, Thank you for your feedback. I'm pleased to hear that you enjoyed all aspects of your stay! It's great that you enjoyed the breakfast buffet at our newly opened restaurant, I will be sure to pass on your wonderful feedback to the Kitchen Team! I'm also glad that you enjoyed our Residences as well as the views from... More 

Melbourne, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

As you would expect from Hilton this is a very nice modern hotel, the rooms were nicely decorated and big enough for 2 people with plenty of luggage, the bar area was a nice spot to sit and relax but a bit tricky to find at first, reception staff were extremely friendly and very helpful, great views of the beach,... More 

Helpful?
1 Thank Brett K
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Brett K, Thank you for the feedback following your recent stay. I'm so pleased to hear you loved everything about Hilton Surfers Paradise! I'm glad that you enjoyed your time at Fix Bar during your stay and enjoyed the ocean views from your room. I will be sure to pass on your positive feedback to the team who looked... More 

imperial beach
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We were staying with our son and daughter and law and everyone just wanted to move in and never leave! We were on the 46th floor and the view was amazing. It was modern and comfortable and if we did move in, we wouldn't change much! Also in a very good location....walk to the supermarket, the shops, the restaurants and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank lindabri
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear lindabri, Thank you for the feedback following your recent stay. We also loved having you here! I'm so pleased to hear that you all enjoyed your stay and loved the views from our Residences. It's great to hear that you also enjoyed the location of the hotel being in the heart of Surfers Paradise and so close to the... More 

Hartlepool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Being a HH member I thought things would have been better, but still had parking added and the internet could'nt be accessed from my room so being a HH member really gave me nothing but a few points maybe.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank joyster856
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear joyster856, Thank you for sharing your feedback. I'm very sorry to hear that you were not completely satisfied with your stay. I would also like to apologise for the inconvenience regarding the Wi-Fi connection and I will be sure to pass this onto our team for follow up. I have also noted your comments regarding the charges for car... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more   less 

Additional Information about Hilton Surfers Paradise Hotel

Address: 6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $217 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Surfers Paradise Hotel 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel Gold Coast
Hotel Style:
#5 Family Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Surfers Paradise Hotel staff and other travellers.
19 questions
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Questions? Get answers from Hilton Surfers Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facilities at hotel excellent”
 of 5 bubbles BabsGoldCoast, 25 Nov 2016 | Read review
“High room with beach views”
 of 5 bubbles cdc049, 12 Nov 2016 | Read review
“Don't choose the rooms facing the nightclubs or you will never sleep well while you are in that hotel”
 of 5 bubbles rogers_kumar, 3 Nov 2016 | Read review
“Location, views,”
 of 5 bubbles 144anandb, 1 Nov 2016 | Read review
“Ask for a balcony with furniture.”
 of 5 bubbles Terryd59, 25 Oct 2016 | Read review
5 of 5
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