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I'm extremely disappointed with your bar manager and his extremely poor judgement and service, I was refused a drink tonight at 10pm as we walked home from listening to Jazz up in Surfers Paradise where I had two glasses of wine over 4 hours.
Due to a bereavement I was unable to take up my reservation and despite phoning and advising of same was charged full price. Left a bitter taste in my mouth
It's school holiday time and I'm sure they were able to to fill my room....More
I stayed here overnight recently for business as it was pre booked by my employer.
Room was clean
The room was very dated and needs updating.
Luke warm shower. I didn’t use the cold tap at all and it still...More
Response from DARCYARMS, General Manager at D'Arcy Arms MotelResponded 13 July 2018
Thank you kindly for your review, we appreciate all feedback from our guests.
Our motel rooms were refurbished in 2014 and have been furnished to reflect a retro Gold Coast theme. Most of our guests like the retro style but I appreciate and...More
great sized spacious room, asked for a ground floor - all rooms are accessed by a few steps, room 9 is in a great location with a semi private outside seating area. Generally spotless though the bathroom bin had not been emptied from previous tenant...More
Great staff (apart from restaurant manager or manager) had a few drinks food was OK and when it came to shut down we were joking with her about last drinks....resoonse was: leave or get thrown out...do you want me to throw you out...