We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (72)
Room & Suite (25)
Dining (1)
Overview
Emerald 7 Mallana St, Surfers Paradise, Gold Coast, Queensland 4217 Australia See on map
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Kitchenette
Spa
Wheelchair Access
3.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (77)
There are newer reviews for The Emerald
See the most recent reviews
Filter reviews
75 results
Traveller rating
14
16
8
12
25
Traveller type
Time of year
LanguageEnglish
14
16
8
12
25
Show reviews that mention
All reviewsa great stayviewssurfersaveocean
FilterEnglish
Updating list...
11 - 15 of 75 reviews
Reviewed 24 April 2017 via mobile

Stayed here for 2 nights before I demanded a refund. Room was disgusting, run down and filthy, stained kitchen bench, couches falling apart, bathroom moldy and a crack in the wall held together with tape... also animal droppings behind the bed side table. The pool...More

1  Thank Passenger707018
Reviewed 26 December 2016 via mobile

If you end up on higher apartments you can get nice 360 degree view and apartment was quite large. But bathroom was a mess and dont get fooled about spa. It looks like just a bigger sink. Maybe a kid would fit in..

Thank Maros P
Reviewed 10 November 2016 via mobile

As the review goes. The place needs a whole lot of improvement for guests. Airconditioning not working. Had them checked by the staff ( although the staff was courteus and friendly) he was not able to do anything about it and just suggested to open...More

Thank Kirby L
Reviewed 29 September 2016 via mobile

The 2 bedroom apartment were in is awful hair in our bed sheets tiles are falling off in the spa bath . Window handles fallen off . It looks like it hasn't been cleaned at all. We even have boiler in the cupboard.

1  Thank Irene T
Reviewed 9 September 2016 via mobile

Good price, I got 2bed room place with river views it should have bigger balconeys but decent size rooms it would be awesome if master had it's own tv, happy happy chappy! You could live here it'd better suited for long stays it's cosy and...More

1  Thank troymason22
View more reviews
About
Description
High rise hotel on the river, only 10 minutes walk from the famous surf beach. Every apartment has 2 bedrooms, with a spa in the ensuite off the main bedroom. 3 Balconies with stunning views day or night. ...More Suitable for longer stay family groups or exciting weekends away. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Laundry Service
Microwave
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Hotel Style
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
13
Price range
USD 95 - USD 234 (Based on Average Rates for a Standard Room)
Also Known As
Emerald Surfers Paradise
,
The Emerald Surfers Paradise, Gold Coast
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Hotel class
Hotel Style
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
13
Price range
USD 95 - USD 234 (Based on Average Rates for a Standard Room)
Also Known As
Emerald Surfers Paradise
,
The Emerald Surfers Paradise, Gold Coast
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Photos
Traveller (72)
Room & Suite (25)
Dining (1)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 33 hotels in Surfers Paradise
Wyndham Surfers Paradise
839 reviews
.52 km away
Tiki Village International Gold Coast
343 reviews
.53 km away
Watermark Hotel & Spa Gold Coast
2,147 reviews
.53 km away
The Island Gold Coast
103 reviews
.56 km away
Nearby RestaurantsSee all 427 restaurants in Surfers Paradise
Clifford’s Grill & Lounge
239 reviews
.51 km away
Salt Meats Cheese
501 reviews
.51 km away
Paradox Coffee Roasters
305 reviews
.48 km away
Curry Express Indian Restaurant
386 reviews
.51 km away
Nearby AttractionsSee all 170 attractions in Surfers Paradise
SkyPoint Climb
1,204 reviews
.57 km away
SkyPoint Observation Deck
3,135 reviews
.56 km away
Cavill Avenue Mall
822 reviews
.57 km away
St Vincent's Catholic Church
29 reviews
.38 km away
Questions & Answers
Ask a question
georgiaw618
1 November 2016|
Answer
Response from JoanneH2963 | Reviewed this property |
I can't help you with the pricing as I know it'll change in the different seasons. No its 1 room with a large queen size bed and 1 room with 2 singles. The Queen room comes with it's own en suite bathroom attached, and... More
1
Vote
Room Tips
"The rooms on floor 12 didn't have air conditioning. You do get nice breezes but very hot with the morning..."
Read review
"Don't book the 13th floor. It's infested with bugs"
Read review
"Do not stay here it is absolute filth"
Read review
"best views, quiet environment, nice pool, riverfront, giant bath"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing