Mercure Rockhampton
1,208 reviews
#18 of 35 Hotels in Rockhampton
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86 Victoria Parade, Rockhampton, Queensland 4700 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (90)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Rockhampton
Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 35 hotels in Rockhampton
Location
Cleanliness
Service
Value
See why so many travelers make Mercure Rockhampton their hotel of choice when visiting Rockhampton. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. For those interested in checking out Dreamtime Cultural Centre (2.5 mi) while visiting Rockhampton, Mercure Rockhampton is a short distance away. Free internet access is offered to guests, and rooms at Mercure Rockhampton offer a flat screen TV, air conditioning, and a refrigerator. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and baggage storage. Guests of Mercure Rockhampton are also welcome to enjoy the pool located on site. For travelers arriving by car, free parking is available. During your visit, be sure to check out popular attractions like Rockhampton Art Gallery, Rockhampton Botanic Gardens and Zoo. At Mercure Rockhampton, your comfort and satisfaction come first, and they look forward to welcoming you to Rockhampton.
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Full view
Property amenities
Free parking
Free internet
Pool
Breakfast buffet
Taxi service
Conference facilities
Meeting rooms
24-hour security
Parking
Wifi
Outdoor pool
Complimentary instant cofffee
Complimentary tea
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Burmese, Indonesian
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
17Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
86 Victoria Parade, Rockhampton, Queensland 4700 Australia
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1,208Reviews2Q+A95Room tips
Reviews
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Popular mentions
We stayed there for 1 night in January as part of our road trip to Airlie Beach. It’s very clean, tidy and close the shops and a few restaurants nearby, Walking distance to Coles supermarket. I recommend Mercury Rockhampton for anyone wants to stay in Rockhampton area.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Karley Beasy, General Manager at Mercure Rockhampton
Responded 1 week ago
Dear 472yangt, Thank you for reviewing your stay. I do hope we can welcome you back again soon! Regards, Karley Beasy Hotel Manager
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Had read some average reviews and was a little worried. Upon check in the staff were lovely. Booked a standard river view room and was on the 6th floor. When I entered I felt like I was walking into a new hotel. The room was very clean and new. There wasn’t really anything I could fault about the room. Love that they even have Nespresso machines which is a really nice touch. Would 100% stay again if passing through Rockhampton
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Date of stay: December 2020Trip type: Travelled solo
Helpful
Response from Karley Beasy, General Manager at Mercure Rockhampton
Responded 1 week ago
Dear Steven, Thank you for reviewing your stay. I hope we can welcome you back again soon! Regards, Karley Beasy Hotel Manager
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Well located. Room was smaller sized but nice enough. The air com was not very cold and had a bad smell. I ended up turning it off. Iron was dirty. That being said the staff were very helpful and friendly.
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Date of stay: November 2020Trip type: Travelled on business
Helpful
Response from Karley Beasy, General Manager at Mercure Rockhampton
Responded 1 week ago
Dear MattyJohn2020, Thank you for reviewing your stay with us. I am so pleased that you found the team to be friendly and helpful and hope they were able to rectify the issue with the air con and also replace your iron. Regards, Karley Beasy Hotel Manager
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We only stayed one night on the way further north, but it’s a nice hotel, we got a river view room which was nice. Close to restaurants and pubs. There’s a nice walkway along the river for your morning exercise
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Date of stay: November 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Karley Beasy, General Manager at Mercure Rockhampton
Responded 1 week ago
Dear Julie, Thank you for reviewing your stay. I hope we can welcome you back again soon! Regards, Karley Beasy Hotel Manager
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+1
Before I start this review I will say its is under going a refit which is well overdue. Location is brilliant so a positive. I was however disappointed by paying $169 a night for one of the worst rooms I have stayed in. Stains all over carpet and carpet rotting with a strange smell. I didn't expect the Ritz but I didn't expect to feel dirty when I left. You will see by the photos it is well away from the site photos so I felt was deceiving and as far as I can recall, no mention of maintenance or fact it was well worn out (maybe I missed it). Would be a great backdrop for a horror move scene where a semi high rise is needed. Sorry but even at $90 a night I would be disappointed. Others staying in our party said exact same thing so not just me. Day staff were awesome but bloke on counter at evening had attitude and seemed fully flustered ie everything was an effort. I always do honest fair reviews good or bad and this was not good 2 out of 10 for me. Wont book again until refit. P.S Bed was like a rock & aircon had a tractor motor in it. No one in our group had any sleep.…
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Date of stay: November 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Don't stay until after refit
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1 Helpful vote
Helpful
Response from Karley Beasy, General Manager at Mercure Rockhampton
Responded 1 week ago
Dear Ian, Thank you for taking the time to review your stay. I am sorry to read your comments, but do believe that the refurbishment will address the issues you have noted. Regards, Karley Beasy Hotel Manager
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PRICE RANGE
USD 76 - USD 111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge rockhampton hotel rockhampton, travel lodge rockhampton, rockhampton travel lodge, rockhampton travelodge
FORMERLY KNOWN AS
Travelodge Hotel Rockhampton
LOCATION
AustraliaQueenslandRockhampton
NUMBER OF ROOMS
74
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Claim Your Listing Frequently Asked Questions about Mercure Rockhampton
Which popular attractions are close to Mercure Rockhampton?
Nearby attractions include Archer Park Rail Museum (0.3 km), Rockhampton Art Gallery (0.2 km), and C.Q. Military & Artifacts Museum (0.3 km).
What are some of the property amenities at Mercure Rockhampton?
Some of the more popular amenities offered include a pool, free parking, and breakfast buffet.
Which room amenities are available at Mercure Rockhampton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Rockhampton?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Mercure Rockhampton?
Conveniently located restaurants include Cafe Bliss, The Criterion, and Restaurant 98.
Are there opportunities to exercise at Mercure Rockhampton?
Yes, guests have access to a pool during their stay.
Is Mercure Rockhampton located near the city centre?
Yes, it is 0.7 km away from the centre of Rockhampton.
Are any cleaning services offered at Mercure Rockhampton?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Rockhampton offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mercure Rockhampton?
The staff speaks multiple languages, including English, Indonesian, and Burmese.