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233 Denison St, Rockhampton, Queensland 4700 Australia
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The Denison Boutique Hotel offers luxury accommodation that will take you back in time. Built in 1885 it has been beautifully brought back to life. Starting with the choice of being picked up from the station or airport in a 1938 Rolls Royce, then delivered to our establishment which is surrounded by roses and hedged gardens. Each room with their 4.8m high ceilings and period style furnishings will give you the relaxed feeling of being some where totally luxurious. The Denison Boutique Hotel provides for our guests the highest quality comforts, a king size four posted bed, two person spa, 42” plasma television and wireless internet, while complemented with a high standard of friendly service. All of these features and benefits, including a gourmet breakfast for each guest daily will complete your experience.
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The room was amazing, spa bath was fantastic.I woke up by feeling something blowing freezing air on my neck and my back this happened 4 times other than that I will definitely be staying there again loved it. The bed was probably the best I have ever slept on.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 31 Oct 2023
Dear N8879FJmeganr, Thank you for taking the time to leave us your review. We are delighted to hear that you have enjoyed your stay with us and we hope to welcome you back again soon. Kind Regards, Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice room with all modern amenities. The only drawback to the location is limited dining options nearby. Given that I stayed there on a Public Holiday , that part of town is very quiet. Good location for rail enthusiasts.
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Date of stay: April 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 28 Oct 2023
Dear Gary, Thank you for taking the time to leave us your review. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back again soon. Kind Regards, Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please ignore the odd balls who gave negative reviews. This place is beyond brilliant. Four poster beds big enough to play tennis in, and a jacuzzi in your huge colonial room, at the same cost as a faceless highway motel. Seriously good value
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Date of stay: October 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 28 Oct 2023
Dear 493fionag, Thank you for taking the time to leave us your review. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back again soon. Kind Regards, Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were not impressed. Rooms are very old and musty smell. Furniture not clean, awful dust trap over huge four poster bed with very lumpy mattress. No separate bathroom and shower curtain too small for bath. Tiny, inadequate amenities for two and one small towel rail. Reception staff unfriendly and incompetent and so the list goes on. Location is odd - in light industrial area but across the road is the Great Western which is an old pub hostelry with character. Only redeeming factor is the Continental breakfast which is very good value. Not recommended and definitely a not return for us. Poorly run, strange place.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 29 Sept 2023
Dear JokeBels, Thank you for taking the time to leave us your review, We are sorry to hear you did not enjoy your stay with us. However labelling our staff as 'incompetent' is very inappropriate. Our building is almost 150 years old and can still collect a fair amount of dust which our housekeeping staff work very diligently to maintain everyday. Our website as well other third party booking sites do display the layout of our room/spas, as well as where our building is located. which you could've seen pre-booking. Amenities are replenished everyday when rooms are serviced. Staff would've happily provided extra had you requested it. We're sorry to hear you will not be returning to our establishment as you believe it is poorly ran, and strange. Kind Regards, Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location near railway station and the joy of seeing trains going up and down the actual street. It's a short distance from the CBD. Staying in a wonderful 19th century building with huge ceiling heights and recreation 'old' furniture. Excellent continental breakfast provided if you book directly with them?) Room is very spacious with spa bath. Only negatives are the lack of natural ventilation and the toilet which is literally a wc (water closet).
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Date of stay: August 2023
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Trip type: Travelled as a couple
Room Tip:if near the pub side it may get a little noisy and there is also road noise which diminishes as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 29 Sept 2023
Dear ChrisAbb, Thank you for taking the time to leave is your review. We are delighted to here that you have enjoyed your stay with us and we hope to welcome you back again soon. Kind Regards Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A fine example of Victorian architecture that has been tastefully renovated. Close to the CBD. Comfortable. Simple continental breakfast available. Recommend ground floor for anyone with mobility issues. Open on-site parking. Drawback: hotel is located at the intersection of a busy road and railway freight line. If you want a quiet retreat then this is probably not for you. Otherwise, it’s great.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Not a quiet retreat
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 29 Sept 2023
Dear RvO58, Thank you for taking the time to leave is your review. We are delighted to here that you have enjoyed your stay with us and we hope to welcome you back again soon. Kind Regards Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow what a large room. Great spa bath and shower. Four poster bed. Fridge stocked. Substantial continental breakfast. Old antique furnishing. Rail line nearby didn’t bother us as only trains a couple of times. Parking included. Better than expected. Staff helpful.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 18 May 2023
Dear D698, Thank you for taking the time to leave us your lovely review. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back again soon. Kind Regards Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our second visit to Denison's was just as good as the first. The rooms are beautifully appointed with gorgeous timber furniture, 4 poster beds and a spa bath. The beds are so comfortable my husband said it was his best sleep ever. The building is heritage listed and opposite the Great Western Hotel. The dining area is lovely and the breakfast buffet was delicious. We will keep coming back.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip:If you have issues with stairs request a downstairs room as there are no lifts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 17 Mar 2023
Dear Furzie555, Thank you for taking the time to leave us your lovely review. We are delighted to hear that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found the Denison Boutique Hotel by accident here on TripAdvisor and booked it for a weekend getaway for our Wedding Anniversary and are so glad we did. The staff are so amazing, friendly and helpful. I rang to arrange a surprise for my wife and they went out of their way to help. On check in we got upgraded, the a/c was on so the room was cool and inviting. The period furniture was not only aesthetically pleasing it was clean an comfortable as was the whole room. I had read some reviews about noisy rooms etc but that was far from our experience. thank you to the staff, we enjoyed every minute of our stay and will be back
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 22 Jan 2023
Dear Scott, Thank you for leaving us your wonderful review. We are delighted to hear that you enjoyed your stay. The staff do their best to make sure that everyone's stay is amazing. We look forward to welcoming you back again. Kind Regards Denison Boutique Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building is historic, and it has a focus on the 1880s feel with the furniture, it could have been great - if it was clean and fit for purpose as accommodation! It's 4.8m high walls were covered with dust, the skirting boards hadn't been cleaned, there was dirt and dust behind and on top of the furniture and under the bed, and mould on the windows. All of which is bad for your health and dangerous, particularly you're asthmatic or prone to hayfever. When you close the door you can still hear noise and feel the breeze from the outside. The hotel sits right on the train line, and I was repeatedly woken up by the coal freight trains through the night. I considered speaking with the staff, but after walking around the building it was evident these issues would be in all the rooms as I sighted mould on all the windows. So I contacted the company I work for and had alternate arrangements made. They have tried to leverage the buildings older looks but as a hotel it just isn't up to standard, and I travel a lot for work and see all sorts of accommodation. I genuinely take no pleasure in broadcasting my experience but hopefully it serves as a warning to anyone considering staying here.…
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Date of stay: October 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denison Hotel, Marketing at Denison Boutique Hotel
Responded 3 Nov 2022
Thank you very much for taking your time to leave us your feedback. Let me start by apologising and how horrified we are with the experience you had. Please rest assured that this is absolutely not the standards that we adhered to. Unfortunately we have recently lost some of our key staff members and this is the handy work of the new staff member that have now been let go. We have also let go the new house keeping manager, as she was not adhering to our standards of cleanliness. All the rooms are now undergoing yet another round of deep cleaning to insure our high quality of cleanliness. Again we sincerely apologise for our oversight and we hope we get another chance to welcome you back and make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.