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3.5
#1 of 3 inns in Rockhampton
Location
Cleanliness
Service
Value
The Heritage Hotel has recently undergone an extensive renovation and restoration. The Hotel has a large open Public Bar and Bistro area that opens onto an Alfresco area over looking the majestic Fitzroy river. A gaming room that features some of the latest and greatest games. A couple of different function areas that can cater to all most any occasion. Then there is the unique internal Beer Garden and mezzanine deck located on the first floor which is perfect for social gatherings with family and friends. The accommodation is Hotel style with only one room that is fully ensuited. All other rooms have be refurbished and feature flat screen T.V's , Fridge, Air Cons and communal toilet and shower facilities at the end of the hall. The best value budget accommodation in Rockhampton featuring magnificent verandas overlooking the river and in the middle of the CBD. The hotel also offers a number of entertainment options with Trivia nights, live music and the popular Sunday Session.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Centrally Located
Location
228 Quay St, Rockhampton, Queensland 4700 Australia
Heritage Hotel Rockhampton
67 reviews
Getting there
Somewhat walkable
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When strolling along Quay St in Rockhampton, beside the Fitzroy river, the options for a beer or meal are many and various. However, if you are looking for value for money then consider the beautifully restored Heritage Hotel which is on the corner of William and Quay. They have a great selection of beers on tap, daily meal specials and the service is friendly. Sit inside or out and enjoy the cooler evenings.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Position was great. Meal in the restaurant on our first night was good. Parking around the place relatively easy. Worth paying the extra bucks for a good room, Ours was fantastic - a corner bedroom with access to the veranda (one that went down two sides of the building) with a separate sitting area and our own bath/shower. We had a fridge and micro wave, and a wifi area in the main bedroom. Recommended.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stopped in for a quick lunch and cannot fault the food. Amazing meals and great prices. Must say it was a but stuffy and warm inside, but much cooler than the heat outside (of which is why we didn't change our seating) Highly reccommended
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don’t like giving bad reviews, but I just feel I need to let people know what they are booking before they do.
Arrived on Monday to find out they were shut and had no access to check in after an 8hour journey... lovely.
Had to call an out of hours number or wait for someone to open up so I could check in. I swear the person who checked me must of mumbled two words to me... (ID PLEASE)
Gave me a key without any information. After I checked in the place was shut again and all lights off. So I had to walk up and downstairs with lights off up 2/3 flights of stairs which smelt like an old persons home (sorry nan)
Now... if you do not have water handy your gonna die of dehydration mate. Ensure you have some on you so you can store of it in their little kindergarten fridge.
The room is so bloody hot and humid , even with the noisey fan on full speed, the air didn’t move. I rekon I lost a few pounds over night. Luckily the bar or restaurant wasn’t open so I could imagine it would of been a little louder so would of been no chance sleeping.
I give it the two stars because the shared toilet bathroom was clean and also the bedroom was clean and bed comfy.
Only book this if you have to.EG on the way down as a middle stop between Airlie Beach and Sunshine Coast
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was dirty and smelly. The aircon turned on but not much air came out so i checked the filter which was totally clogged. The TV had no remote. The verandah door had the glass almost falling out of it. The shared showers ((womens ) were dirtier and moldier than the worst caravan park i have ever stayed at. There was no water for the kettle, the tap water in the toilets tastes of old plumbing,so i went down to the bar to buy some water anly to be told they don't sell water, i would have to go to Subway to buy some. There is no lift so it is a lot of stairs to haul your luggage to the top floor. If your room faces the river there are thousands of birds that roost in the trees, they sqarked all night. Ok that said, the sheets were clean and the bed comfortable, the doona was a bit on the nose but then it is Rackhampton, so I didn't need to use it.
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Date of stay: September 2023
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Old smelly noisy with lots of stairs to climb. Avoid.
We staid in the best room - the only one with on-site. Despite booking on the phone we wasn't told about noise (band playing till midnight, drunken people on the in front). And no elevator to take your bags to the 3rd floor.
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Date of stay: July 2021
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
first night in rockhamptom ,was not advised music until 5 am ,rooms not fit for prostitution although it sounded like the girrl next door was 1 ,stained sheets communal showers very messy ,not fit to be on a accomodation website ,disgrace
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Date of stay: March 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julie S, General Manager at Heritage Hotel Rockhampton
Responded 28 Sept 2012
A dishonest and entirely fraudulent set of comments from the person posing as 'Josh T'. Most likely a competitor. The truth about Rockhampton's Heritage Hotel: Good budget accommodation that is located in the very heart of the CBD. Overlooking the Fitzroy River our rooms & adjoining 2nd floor balconies are clean, tidy and an important part of our broader bar, entertainment, dining & function facilities. Visitors to Rockhampton are advised that over 2000+ patrons frequent the lower levels of our establishment each weekend... as such there is a big party on Friday & Saturday nights! Indeed this is the attraction for many of our weekend accommodation guests. Sunday - Thursday nights are quiet and convenient for the traveller looking for a simple stay. Award winning restaurants, spectacular bars, friendly staff and a very special roof top beer garden are all located onsite.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to heritage tavern rockhampton to have dinner my wife and I had steak chips salad , there was hair in the salad.I told the waitress about the hair and she seemed like she did not care at all and walked away,we will not be going back there again.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Heritage Hotel is wonderful value. To be staying on the banks of a beautiful water inlet and just walking distance to shops/Restuarants is perfect. Our room (double) was reasonably priced ($60) so we stayed 2 nights. It has a beautiful verandah overlooking a great boardwalk and river. Stunning. Our room was fine. We had a fridge and a TV (which worked!) . Toilets/bathroom were only a few doors a way- both clean and worked well. There is no lift up to the accommodation but quite a few stairs. We felt secure and also enjoyed a few drinks in the downstairs bar. All the downstairs and first floor appear pretty modern and tastefully decorated Great music on the Sunday afternoon we were there. All in all...we’re coming back to “Rockie”
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Date of stay: July 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived at this resort today and were shocked. The outside of the hotel looked lovely and we were very excited. We checked in and weren't shown to our rooms. There was no lift so had to climb several flights of stairs in the dark as they didn't seem to be lit. The heat was horrendous their seemed to be no air con in the building. We got to our rooms and they were very basic which we were expecting but the heat was uncomfortable. One room was meant to have air con and this was barely even enough for an ant to breath in. The only fresh air in the room was when you opened the fridge door.
We then asked about wifi and were told that is was 'down'. This was the last straw for us.
We checked out 2 hours later after booking ourselves another hotel. On checkout we weren't even asked why we were leaving.
All in all vey disappointing And wouldn't recommend this place to anyone. Our hostels down the cost have been 100% better.
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Date of stay: January 2015
Rooms
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Don't book here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Rockhampton area.
PRICE RANGE
AU$80 - AU$110 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandRockhampton
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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